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Cultural Microaggressions In Multinational Organizations: Organizational Inclusivity And Employee Coping Strategies, Regina Mcwilliams

Dissertations

Cultural microaggressions are especially problematic in multinational organizations because of the sheer and vast diversity of employees, customers, and partners across numerous countries and continents. These subtly discriminatory remarks or actions often lead to negative consequences that can cost companies immeasurable revenue and profit losses, customer and employee attrition, and brand reputational damage. This study aims to understand the impact of cultural microaggressions on job outcomes and the moderating effects of inclusivity practices and employee coping strategies. We draw upon the minority stress model and use quantitative methods to determine the relationship between cultural microaggressions and various job outcomes. Findings …

Sustainability Innovation In Small Medium Enterprises (Smes): A Qualitative Analysis, Budi Harsanto, Asep Mulyana, Yudi Ahmad Faisal Mr, Venny Mellandhia Shandy, Muntasir Alam

The Qualitative Report

Prior research suggests that today, sustainability is an important key in innovation. While the integration of sustainability into innovation in large enterprises has been widely studied, research on small-medium enterprises (SMEs) is still lacking. The aim of this study is to understand the sustainability innovation practices in SMEs. We interviewed 30 SME owners and managers in Indonesia and analyzed the data using thematic analysis to understand how SMEs practice sustainability innovation. The findings show that sustainability innovation in the form of product innovation is commonly practiced through the use of more environmentally friendly raw materials and packaging materials. As for …

Leadership Behaviors, Practices, And Sytles In Mergers And Acquisitions In The U.S. Technology-Based Organizations: A Qualitative Study, Susan E. Glover

Human Resource Development Theses and Dissertations

Leaders guide and shape the success of mergers and acquisitions (M&A) to meet an organization’s goals and objectives. In this study, I explored the role of leadership during M&A and the effect of different leadership behaviors, practices, and styles (BPS) on different organizational cultures during M&A. This study explored the contribution of leadership BPS on M&A outcomes within an organization with a robust and innovative culture. I focused on the human capital investment strategies of M&A integration concerning different leadership BPS utilized to improve the success rate of M&A goals and objectives. I concentrated on technology-based organizations because they are …

Exploring Implicit Belief Alignment In Leaders And Followers, Candice F. Fast

PhD in Organizational Leadership

Through quantitative, nonexperimental research, this study focused on follower schemas among leaders and followers. The sample included 203 leaders and followers from Canada and the United States. The research addressed a literature gap through comparing leaders and followers’ implicit beliefs. In followership literature, two prominent areas of study regarding followers’ implicit beliefs are the implicit followership theory (IFT) and follower role orientation. Although many scholars have considered IFT and role orientation as the same construct, no scholar has ever compared the theories for correlation. Thus, the study addressed another literature gap through correlation and predictive analysis tests to compare between …

Communicating For Success: The Importance Of Fairness In Pre-Merger Communication, Correy Retzloff

USF Tampa Graduate Theses and Dissertations

This phenomenological study explores the complexities and influences of pre-merger communication on M&A outcomes from a stakeholder perspective, using the Fair Process Theoretical Framework. The study identified the following six key themes related to pre-merger communication broken down into two distinct categories: important aspects to employees, which include Open and Honest Communication, Engagement and Clarity, Participation and Collaboration, and best practices managers can implement, such as Undertake Fair and Engaging Communication, Prioritize Strategic and Cultural Communication, Ensure Effective and Compliant Communication. The study also found that effective pre-merger communication can positively influence perceptions of fairness in the merging process. These …

Phenomenological Study Of African American Female Partners In Top U.S. Corporate Law Firms, Tony Kelly

Doctor of Business Administration (DBA)

This doctoral dissertation delved into the intricate experiences of African American female law partners, seeking to unravel the diverse array of factors that shaped their ascension to the pinnacle of their legal careers. Employing a rigorous qualitative research methodology, this study undertook an extensive exploration of narrative data derived from in-depth interviews, with the overarching aim of addressing the research questions articulated at the outset. These questions revolved around understanding how African American female law partners perceived the factors influencing their professional promotion and how race and gender impacted their leadership journeys and broader careers within the legal profession. The …

Navigating The Unprecedented: A Behavioral Theory Of The Firm's Perspective On Covid-19'S Impact On Workplace Practices, Jeffrey Augugliaro

Dissertations, Theses, and Capstone Projects

This study investigates the influence of COVID-19 induced uncertainty on the implementation and effectiveness of workplace practices, using the behavioral theory of the firm as the theoretical lens. Employing the Cube One framework as the set of practices to test, it hypothesizes that pandemic-induced uncertainty would reduce the frequency of management practices enacted, decrease variability across organizations, and diminish the relationship between enacted practices and organizational performance. Furthermore, the study posits that these relationships will be moderated by industry, given their variable levels of exposure to pandemic disruptions.

Contrary to expectations, the initial results revealed no overarching reduction or convergence …

Collective Friend Group Reactions To Organizational Change: A Field Theory Approach, James M. Vardaman, Liam P. Maher, Christopher M. Sterling, David G. Allen, Andrew J. Dhaenens

Management Faculty Publications and Presentations

This paper integrates field theory with a social network perspective to show that perceptions of the quality of the organization's change communication become collectively shared in friend groups, and that these collective perceptions positively influence collective job performance in those friend groups. Findings from two studies show that these collective perceptions influence collective performance both directly and by interacting with change history in friend groups. The results extend theory by highlighting the importance of friendships as a mechanism for change recipient reactions becoming collectively shared. The findings further suggest that collective histories and communication perceptions play a vital role in …

Family Business Leadership Succession, Elissa Ann Rogers

Journal of Fundamental & Applied Business Research

Following a leadership succession from one generation of family leadership to the next, family businesses often fail. When family businesses do not have a comprehensive succession plan, they have low sustainability for subsequent generations of leadership. This qualitative, multiple-case study explored methods for reducing family business failure following generational succession. The researcher collected data via semi-structured interviews. The themes that emerged from the data include (a) the reason for succession, (b) necessary leadership characteristics, (c) the succession process, (d) resistance to succession, and (e) the value of external help. Key recommendations include the value of starting the succession planning process …

Enhancing Employee Voice In Government: Transparency, Trust, And Cognitive Empowerment, Jomarie Phelan Honcoop

Electronic Theses and Dissertations

For organizational change to take root, develop, and realize the desired goals and benefits, employees are increasingly asked to be an integral part of the change process, to speak up and use their voice to point out areas to improve and ways to be more efficient. Organizations and managers must create a climate where this employee voice, a multidimensional construct comprised of promotive and prohibitive voice, is encouraged and heard, and where the employee is empowered to effect change and make improvements. Both types of voice are potent mechanisms for improving public services, and government organizations in particular, as compared …

A Phenomenological Study On The Lived Experience And Leadership Of Project Managers In An Agile Transformation, Randall Hopkins

Doctor of Education Program Dissertations

This study employed a phenomenological methodology to investigate the shared experiences of project managers of corporations in the United States during a transition to agile project management methodologies. The project managers’ transformation was noteworthy because agile introduces a change in work structures, processes, and leadership. This study sought to understand how eight project managers described their lived experience and leadership during the transition to agile methodologies. Interviews with project managers uncovered identity facets that evolved with their understanding of leadership. The traditional project managers’ common-sense approach to work served as both a barrier and enabler of a change. Project managers …

Leadership, Service, And Wicked Problems: Impact Of War, Lack Of Funding, And Covid-19 In Service Of Those With Fewer Opportunities, Ruth V. Akumbu

The Scholarship Without Borders Journal

As the world and organizations struggled to overcome the challenges created by the COVID-19 pandemic, I, the Founder and CEO of Plant A Seed, also known as Plant a Seed Africa, used this chaotic period to assess and address issues facing the organization. Multiple challenges are addressed, including the pandemic, financial, political, and leadership. I created a new leadership strategy that switches between pacesetting, visionary, and transformational leadership styles. The new organizational change model will use the 5-F or Plant A Seed 5-F model.

Human Resource Management (Hrm) Practices And Female Mechanical Engineer Turnover Intentions: The Mediating Role Of Social Capital, Tyrone Walston Gorrick

Theses and Dissertations

The objective of the present study was to investigate the effect of human resource management (HRM) practices on female mechanical engineer turnover intentions while examining the mediating role of social capital. This study drew on insights from the HRM, social capital, and turnover theories and related models in the literature to formulate a set of hypothesized relationships and predictions that HRM practices positively influence social capital and social capital negatively affects female mechanical engineers' turnover intention. Turnover remains a challenging issue for all organizations, driving the need for measures that reduce employee quit intentions and, ultimately, turnover. After all, the …

Budget Participation: Interaction Effects Of Work Engagement And Empowerment, Yew-Ming Chia Dr, Lewis Grant Mr

Jurnal Akuntansi dan Keuangan Indonesia

This study investigates the two-way interaction effects of work engagement and empowerment on the degree of employees' budget participation industry in Scotland. Data are collected from 159 employees via an online questionnaire and analyzed using multiplicative regression analysis. The results confirm the presence of a two-way interaction effect between work engagement and empowerment on the degree of budget participation at a statistically significance level (p = 0.0002). Further analysis indicates that the higher the empowerment, the greater its enhancing effect on the positive relationship between work engagement and the degree of employees' budget participation. This study provides one of the …

علاقة التغيير التنظيمي في تحسين جودة الخدمات الصحية دراسة ميدانية في مستشفى الملك خالد بتبوك, أحمد محمد حامد الجهني

Muthanna Journal of Administrative and Economics Sciences

يعد التغيير التنظيمي عملية ضرورية للتحسين والتطوير المستمر، ولذا يهدف البحث إلى تحديد الأبعاد الرئيسية في التغيير التنظيمي وتحديد علاقتها في تحسين جودة الخدمات الصحية؛ خصوصاً في ظل برنامج التحول الصحي في المملكة العربية السعودية للخصخصة. هذا ويعد التغيير -وخاصة التنظيمي منه- تحدٍ للإدارة العليا والعاملين مع ضرورة ضمان مستوى عالِ من جودة الخدمات الصحية في القطاع الحكومي، وبالتالي وجود تغيير في خصخصة القطاع سوف يتأثر دون أدنى شك إيجابياً أو سلبياً، وهذا ما ركَّز عليه البحث. وقد استُخدم في البحث أداة الاستبانة للتحليل الوصفي لعينة عشوائية عددها (٣٠١) بين إداري وصحي من مجتمع المنظمة، والذي يبلغ (١٣١٣) فردا؛ للوصول …

The Evolution Of Leadership During The Covid-19 Pandemic: An Analysis Of The Research, Luca Patrick Thierry Gregston

University Honors Theses

This paper's research question, "How has the COVID-19 pandemic changed the concept and practice of leadership? In the end much of the empirical evidence for what COVID-19 did or didn't change in leadership practices is still relatively ambiguous. So it is too early to say that "business as usual" is gone for good. And COVID furthered and deepened long term trends, accelerating the great resignation and a dramatic revaluation of intangible assets like reputation, intellectual property and human capital. In response, there is a clear need for a new leadership mindset for the 21st century after the COVID pandemic.

Career Shock And Voluntary Turnover Intention Among Current Employees In The Public Sector, Charlena Miller

Doctor of Business Administration (DBA)

Attracting and retaining talent was identified as the most critical growth driver for 77% of U.S. executives in 2022, and they plan to increase investment in talent attraction and retention in the coming years (PricewaterhouseCoopers, 2022). The problem in supporting and guiding leaders’ investments in retention through existing turnover research and findings is two-fold. First, past research has primarily used data collection with “leavers” who have already left the organization, sometimes long after the turnover was experienced. Secondly, studies have focused on attitudes, satisfaction levels, employee attributes, and job features, which have shown poor predictive ability for voluntary turnover (Hom …

Interest Convergence And Neoliberalism: Effects On Entry-Level Staff Of Color Who Perform Diversity, Equity, And Inclusion In Higher Education, Jesse N. Avila

Master's Theses

Higher education was not originally built to benefit people of color. Diversity, equity, and inclusion (DEI) are many ways in which universities seek to change higher education. However, higher education has a staff retention problem and is at risk of losing more than half of its current workforce. Retention problems also impact entry-level staff of color who perform DEI in universities. Through a lens of interest convergence and neoliberalism, this qualitative study gathered the experiences of entry-level staff of color who perform DEI in student affairs, looked at how their experiences are shaped by the structures of the university, and …

Organizational Culture During The Era Of A Black Swan: A Phenomenological Examination Of New Hire Sales Training Within A Medical Diagnostic Company, Maelyn Zweben Lessard

Theses and Dissertations

Traditional sales training in a medical diagnostic organization takes place in multiple locations over the period of many months. New hires attend classes with a set group of other new hire employees establishing a cohort. It is the responsibility of the sales training department and the new hire’s direct supervisor to incorporate training into the organizations culture. This is done by bringing the new hire into the corporate office and, through the months of training, exposing the new hire to leadership, support functions, manufacturing, and multiple departments that will support their job moving forward. COVID-19 created a rapid market increase …

A Focus On Followers: Examining Relationships Between Elements Of The Leader-Follower Relationship From The Follower’S Perspective, David James Ross

Theses and Dissertations

This dissertation examines followership style, leadership behaviors, and LMX-quality from the follower’s perspective. This research used Kelley’s followership framework, the full range leadership model, and the LMX-6 instrument to analyze each dimension of the leader-follower relationship. Using a sample of 89 followers from various backgrounds, the study collected data regarding each of the followers’ unique relationships with their leader. These data provided insights into the followers’ current followership style (i.e., their current levels of independent critical thinking and active engagement), their leaders ‘behaviors, and the quality of their individual leader-follower relationship. The researcher used the statistical program JASP to measure …

A Delphi Study Of Possible, Probable, And Desirable Futures At 4-Year U.S. Higher Education Institutions By 2035, Mary Cutia-Pluff

Dissertations

Purpose: The purpose of this study was to identify and describe educational changes at 4-year higher education institutions that are possible and probable by 2035 as perceived by a panel of experts. Additionally, the purpose was to determine the level of desirability of educational changes identified as probable by a panel of experts. Finally, the purpose was to describe actions necessary to promote the desirable educational changes by 2035 as perceived by the panel of experts.

Methodology: The Delphi method was used to survey 17 higher education experts from diverse disciplines. Four survey rounds gathered qualitative and quantitative data regarding …

The Role That Exercise Play On Your Hormones, Leadership Effectiveness & Job Engagement, Julia Shaw

Honors Projects in Management

This research project aimed to find a connection between exercise, hormone levels, and job outcomes. It is largely known that many successful people workout, but there is limited research that connects working out to leadership effectiveness and job engagement. Therefore, a survey was distributed to Bryant University students asking them to self-report using hormone dimensions, and job outcome Likert scales. The OLS regression did not result in significant p-values however, using a means comparison there were interesting revelations in the data. Those who exercised with others had increased levels of serotonin and leadership effectiveness. Those that exercised before work had …

تأثير التمكين الاداري في الاستدامة التنظيمية: دراسة تحليلية لآراء عينة من الموظفين في جامعة تلعفر, شعيب احمد عزيز

Muthanna Journal of Administrative and Economics Sciences

يهدف البحث الى معرفة تأثيرالتمكين الاداري(التدريب، تفويض السلطة، الحوافز، الاتصال، فرق العمل) في الاستدامة التنظيمية(المسؤولية الاجتماعية، إضفاء الشرعية، الميزة التنافسية) لدى عينة من العاملين في جامعة تلعفر، إذ تم توزيع(43) استمارة استبانة وتم تحليل البيانات باستخدام برامج الاحصائية التالية ((Smartpls و (Spss)و(Excel)، واختبار فرضيات البحث، وتوصل البحث الى وجود علاقة تأثير معنوية بين أبعاد التمكين الاداري والاستدامة التنظيمية، ومن أهم الاستنتاجات التي توصل اليها البحث ان حصول الموظفين في جامعة تلعفر على التمكين الاداري سيؤدي الى رفع النتاج العملي لهم في المؤسسة وتقلل من مستوى الاحساس والشعور السلبي الموجود لدى عينة الدراسة، وبالتالي تتحسن مستوى التنمية في الجامعة. وقدم البحث …

Examining Strategic Antecedents Of The Appointment Of Women To Top Management Teams, Robert L. Bonner, Steven J. Hyde, Kristen Faile

Management Faculty Publications and Presentations

Purpose – The purpose of this study is to examine the organizational and environmental antecedents to the appointment of a woman to a non-CEO top management team (TMT) position.

Design/methodology/approach – This study uses a conditional fixed effects logistic regression model to analyze non-CEO TMT appointment data collected from the S&P 500 between 2008 and 2016.

Findings – Women were more likely to be appointed to non-CEO TMT positions when a firm was undergoing strategic change, had slack resources, and was in a less munificent environment.

Originality/value – This article contributes to the literature concerning the antecedents of the selection …

Effect Of Role Conflict And Role Ambiguity On Employee Creativity, Mushtaq Ahmad, Salah Ud Din Ms Lis

Library Philosophy and Practice (e-journal)

The objective of the present study was to investigate the effects of role conflict and role ambiguity on employee’s creativity. Exactly how role stress and various performances of individuals are related has received considerable attention, in which stress has been found to affect individual creativity. However, exactly how role stress (role conflict and role ambiguity) and employee creativity are related has seldom been examined empirically. A sample size of 100 was selected and standard questionnaires were distributes among the employees of three public sector universities in Peshawar KPK Pakistan. The conclusions drawn from the study were that role conflict and …

Effective Talent Management Practices Of Small And Medium-Size Businesses, Annette Murphy, Jorge Gaytan, Al Endres

International Journal of Applied Management and Technology

Effective Talent management strategies to acquire, develop, and retain employees are essential, as 73% of business leaders in the United States identified that good human resources practices favorably affect the efficiency and effectiveness of business operations. Based on the people capability maturity model and transformational leadership theory, the purpose of this qualitative multiple case study was to explore the successful strategies that leaders of small and medium-size businesses (SMBs) used to acquire, develop, and retain employees. The case population comprised five SMBs’ leaders who had successfully used talent management strategies to acquire, develop, and retain employees for more than 5 …

Comparing Potential And Repeat Chinese Guests' Cruise Travel Intentions In Post-Covid-19, Lan Lu, Jinlin Zhao, Miranda Kitterlin

Journal of Global Hospitality and Tourism

This study extended the theory of reasoned action (TRA) by including cruise involvement, safety protocols, and trust (stimulus-organism-response paradigm), and risk perception (the prospect theory), developing a theoretical framework to explore and compare Chinese repeat and potential guests' travel intentions, thus making great efforts to rebuilding consumer confidence and recover operation at this stage of the post-COVID-19. The results show that guests' intentions were positively influenced by their perceptions of safety protocols, trust, attitude, subjective norms, and cruise involvement, respectively. In contrast with previous studies, present results showed that perceived risk has a significant positive effect on the intention of …

Commitment To Change Dimensions: The Influence Of Innovative Work Behavior And Organizational Environments, Michael Holmes

USF Tampa Graduate Theses and Dissertations

The purpose of this dissertation was to examine the phenomenon of commitment to organizational change using both positive and negative organizational contexts and employee behaviors that may influence an employee’s commitment to change dimensions (affective, continuance, normative). A cross-sectional survey was used to collect data from 407 physician assistants across a national healthcare system and analyzed using descriptive statistics, exploratory and confirmatory factor analysis, and multiple regression to test the relationships among constructs. Results indicate that commitment to change dimensions are related to innovative work behavior, climate for innovation, and organizational constraints. Affective commitment was positively related to innovative work …

Engaging The Aging Process: Unlock The Fountain Of Youth, Abeni El-Amin Ph.D.

Management Faculty Publications

Employment for aging is a significant aspect shaping the aging processes during formative years. Therefore, work opportunities combined and consequential impacts later in life merit special consideration. Given that population aging has become a global pattern with ensuing changes in labor markets far and wide, there is increased concern about the impacts of retirement around the globe and the macroeconomic advantages frequently connected with delaying retirement. It is fundamental for nations with aging populations to maintain profitability, given an aging workforce. Governments must make it simpler for individuals to maintain a significant presence in the workforce. This contribution focuses on …

Chapter 13 : Organizational Stakeholder Management Develops Intentional Education Ethos, Abeni El-Amin Ph.D., Quinton L. Marks

Management Faculty Publications

Ethical leadership with regards to diversity, equity, inclusion, belonging and stakeholder management impacts institutional and departmental culture. Formalized leadership ethics and compliance initiatives improve institutional structures. The importance of graduate leadership that embraces ethics and compliance programs ensures adherence to policies set forth by institutions and mitigates bias. Stakeholder management is key because adherence allows leadership to develop strategic plans with stakeholders in mind, while decreasing quality issues. As a result, there is value to executing stakeholder management plans within graduate education.