Digital Commons Network^™

Antecedents Of Employee Experience: A Systematic Review Of Literature, Arushi Grover, Ginni Chawla

Management Dynamics

No abstract provided.

Positional Authority And Influence In Servant Leadership: A Conceptual Model, Kevin J. Hurt, Elliott Long

The Journal of Values-Based Leadership

This conceptual research paper reviews how positional authority affects the servant leadership-organizational performance relationship and provides insight on how servant leadership can be implemented and effective in the absence of positional authority, i.e. through the cultivation and leveraging of influence. A review of servant leadership literature is used to propose that servant leadership is positively associated with increased organizational performance. Through the lens of upper echelon theory as well as research on the performance of organizations whose executive team practices servant leadership, we develop a model and make a case that positional authority is an important moderator of the relationship …

The Art Of Transformational Leadership: A Key To High-Performance Company, Mostafa Sayyadi, Michael J. Provitera

The Journal of Values-Based Leadership

The purpose of this research is to explore how transformational leadership impacts on organizational performance. We posit that transformational leadership is a significant indicator of organizational performance. This article suggests that executives that act as transformational leaders affect organizational outcomes. In particular, this article raises a vital question as to how managers can successfully contribute to performance at the organizational level. It highlights the potential consequences of applying transformational leadership.

Study Of The Impact Of Working At Home And The Fears Of Returning To Work Among Managers And Professionals Who Are In Virtual Congruent Jobs And Who Are High Growth/Achievement Oriented, Carmine Gibaldi, Gerald Cusack, Niall Hegarty

Journal of Vincentian Social Action

Using two surveys, this article examines employee opinions on working from home during the Covid-19 pandemic. In March 2020 we chronicled the experience and reactions of 478 managers and professionals to the mandate they work at home. We found that a large portion of the respondents felt no significant loss in productivity and no reduction in job satisfaction. Most of the challenges they faced had involved efforts required to establish a facilitating home working environment and disruptions in the ease of collaboration with others. The opportunities overwhelmingly focused on the benefits of having more time to rebalance their work and …

Strategic Human Resource Management Practice Integration And Organizational Ambidexterity In Vuca Times, Gizzatta Cook

Dissertations

ABSTRACT

The failure rate of business strategy implementation hovers around 50% due to a lack of organizational ambidexterity in the realities associated with a four-dimensional paradigm referred to as a volatile, uncertain, complex, and ambiguous (VUCA) environment (Chattopadhyay et al., 2017). Anwar and Abdullah (2021) state that organizational success depends highly on how well organizational leaders manage and administer their human resource management practices. Today's successful organizations must adapt to societal changes to survive and thrive (Chattopadhyay et al., 2017).

Surviving and thriving beyond today’s organizational constraints also involves a business's ability to demonstrate organizational ambidexterity. Organizational ambidexterity is the …

Strategic Changes In Nonprofit Service Delivery Arising From The Covid-19 Pandemic: A Mixed-Methods Study, Gregory A. Smith

Graduate Dissertations and Theses

The organizational environment that emerged in the wake of the COVID-19 pandemic was essentially a new phenomenon. The extent to which public charities were transformed for the long term, and the nature of enduring changes that they adopted, were not immediately clear. This study employed mixed methods—specifically, an explanatory sequential design—to assess and describe service delivery changes that occurred among nonprofits with offices in Virginia’s piedmont region. An online survey was administered to 175 nonprofit leaders (mostly chief executives and service/program officers). Specific kinds of change were grouped into 8 dependent variables, with some being defined a priori and others …

Adaptive Leadership, Organisational Resilience And The Mediating Effect Of Change Management Amid Egyptian Academia Crises, Maha Ahmed Zaki Dajani, Dr. Maha Ahmed Zaki Dajani

Business Administration

This study aims to investigate the impact of adaptive leadership practices on organisational resilience within Egyptian academia amid the change management crisis, using the ADKAR change model. A self-administered online questionnaire (Google Form Survey) was distributed to collect data from 135 faculty members working at several private and public universities located in Greater Cairo/Egypt. The response rate was approximately 90% (out of 150 faculty members). A structural equation modelling technique was applied to test this study‟s hypotheses. The primary purpose of this study is to provide empirical evidence that leadership adaptability and organisational resilience are among the most sustainable sources …

Progressive Analytics Diffusions: Rewiring Our Software, Liz Wanless

Journal of Applied Sport Management

The sport industry is no stranger to the pursuit of innovation (Slack & Thurston, 2021). The sport analytics realm represents the continual emergence of innovation diffusion curves. This essay shows how innovating both research and education in response to diffusion curves in sport analytics, we can create the space to not only keep but also generate pace.

Who They Are Versus What They Want: How Dominance, Influence, Steadiness, And Compliance Profiles Can Aid In Developing Employability, Bonnie S. O'Neill, Jason Fertig, Pamela Wells, Carelle B. Bassil

Management Faculty Research and Publications

This paper draws attention to a behavior-based assessment instrument that is frequently utilized in industry settings but less utilized in the academic classroom. The authors argue that this instrument, the dominance, influence, steadiness, and compliance (DISC) profile, can be useful in training and developing soft skills desired by employers. They also examine the effects of gender and work experience on the various DISC patterns to better understand how this instrument may be useful for coaching and mentoring in those academic and organizational contexts. In this study, DISC pattern data were gathered from 1547 undergraduate and graduate students across multiple universities …

Great Recession And Corporate Recovery: Empirical Evidence Of The Impact Of Firms' Internal Control System, Gbolahan Oladayo

Theses and Dissertations

In Previous studies, we are made to understand that recession has a detrimental effect on corporate valves. Hence, I investigate substantial evidence that firms with a good internal control system, even during the financial crisis of 2008, were able to minimize redundancies that could have negatively affected the recovery of their company’s post-recession. Thus, firms with effective internal control systems are able to recover from negative events significantly faster (as measured by the firm’s values) than those without such systems.

Employees’ Job Positions, Psychological Ownership, And Commitment To Change, Bo Zhang

Dissertations and Theses Collection (Open Access)

Organisational change is crucial to the development of enterprises. However, when enterprises are implementing major changes, there are great differences in the attitudes and behaviours of employees in different job positions toward changes. Research in this area is insufficient. Therefore, this dissertation investigates the problem of employee commitment amid enterprises’ organisational changes. This dissertation is committed to determining why employees at different levels and with different roles have different degrees of commitment to change and confirming the role of job positions in affecting employees’ psychological ownership of the change process. According to the findings, the impact of employees’ job rank …

The Field-Building And Grantee Experimentation Role Of Foundations In Impact Investing As Illustrated By A Gender-Lens Investing Case Example, Courtney Bolinson, Laura Allan

The Foundation Review

This article argues for foundations to play two critical roles in the impact investing ecosystem: to commission and/or support research that helps build more equitable and socially just impact investing and to fund grantee-specific experimentation in areas of impact investing and social enterprise that are nascent or developing.

To illustrate what this can look like, this article presents action research conducted on gender-lens investing, describing in detail a 2019 Mastercard Foundation grant to Engineers Without Borders Canada. The project involved two main goals: testing and developing gender-lens investing tools and processes with seed-stage investees during pre- or post-investment phases and …

Deliberately Developmental Leadership In Organizational Settings, Glenn Allen Nixon

Electronic Theses and Dissertations

The purpose of this qualitative study was to investigate leadership development strategies in organizations in North Texas needed to create prepared, competent leaders who can become and help create deliberately developmental leaders. Open-ended and semistructured interviews were used to collect data, with questions centered on effective leadership development strategies for creating competent leaders and effective leadership strategies for creating deliberately developmental leaders. The idea was to understand if organization’s leadership focused on the need for leadership development, if organizational members were being identified for leadership, and if systems exist to address future organizational leadership needs. Three types of organizations were …

The Leadership Role In Strategy, Wilfredo Moran

Publications and Research

This paper offers the crucial role that leaders play in the strategy of an organization. The paper will discuss how to develop a strategic vision and a mission statement that tells the direction the company is taking and why. In addition, the paper will show how to set goals and objectives, craft strategies, evaluate the strategy, and how to evaluate performance. This paper will show that the role of leadership is the most important factor in crafting a winning strategy for the organization.

Instructional Systems Design And The Diffusion And Adoption Of Technology: (Volume 1), Miguel Ramlatchan (Author & Editor), Mark Parsons (Author), Meghan Soldani (Author), Josie Joswick Mendoza (Author), Maria Satre (Author), Brittany Spitz (Author), Jasmine Bundy (Author), Amanda Kline (Author)

Distance Learning Faculty & Staff Books

Instructional designers, instructional systems designers, and other educational technologists are, by their nature, innovators. These professionals apply and extend the applied science of learning, systems, communication, and instructional design theory to help students learn. Technology in some capacity is used to make the connections between subject matter experts, teachers, instructors, and their learners. It is common for instructional designers to seek new tools, techniques, and innovations for the improvement of learning, access, quality, and student satisfaction. However, the adoption and diffusion of new educational technology and innovation is a complex process that depends on many variables. Understanding these processes and …

Organizational Change In The Workplace During The Covid-19 Pandemic, Takeisha Shante Miles

Doctoral Dissertations and Projects

Failed change initiatives continuously plagued organizations throughout time, mainly because of the complexities involving the response to change. Researchers studied to understand the cause and effect of failed change efforts. The type of change often notes as a precursor to the kind of response, while the resistance to change was a catalyst to the 70% rate of failed change initiatives (Burnes & Jackson, 2011; Maheshwari & Vohra, 2015). Organizational change initiatives become further complicated, involving a crisis. This qualitative multiple case study included the phenomenon of unsuccessful change proposals during a crisis, its implications on job satisfaction and employee resistance, …

What Can Go Wrong When Everything Is Right? Using Organizational Justice To Understand Police Misconduct And Improve Personnel Systems, Antoine D. Busby, Meghan A. Thornton-Lugo, Laura Parker, Nicole Strah

Personnel Assessment and Decisions

Despite decades of attention paid to police reform, cases of office misconduct still continue to plague policing organizations. Assuming that organizations may still experience such officer malfeasance even when attempting to pursue best practices, we aim to explore how things can go wrong when everything else seems right. Specifically, we rely on trickle-down models of organizational justice, group engagement, and social identity to articulate how otherwise desirable organizational outcomes may produce detrimental outgroup biases. Based on our theoretical premise, we articulate specific changes that may be made to personnel systems that can avoid such officer misconduct in policing contexts.

Electing Law Enforcement Leadership: Examining The Effects Of Politics And Job-Related Qualifications On Personnel Assessment And Decisions For Sheriff, Kareem Panton, Kevin P. Nolan, Jess Rigos

Personnel Assessment and Decisions

Calls for police reform have become frequent in the United States. Efforts to enact meaningful organizational change will require support from senior law enforcement leadership. Personnel selection for several of these positions (e.g., Sheriff) occurs via local election. Little is known, however, about the factors that influence voters’ assessment of candidates for these positions and the extent to which decision-making for personnel selection via election is influenced by the same beliefs (e.g., person-job and person-organization fit) as more traditional approaches to hiring. This study explores the extent to which voters’ perceptions of two candidates for the position of Sheriff are …

Moderated Mediation Research - The Impact Of Organizational Change Capability On Organizational Engagement - The Role Of Organizational Trust And Leadership Style, Jin Liang

Fordham Dissertations and Theses

With the rapid development of emerging technologies, representative by *ABCDMIX, disruption brought by the innovation is rampant across industries: competition boundaries have become blurred, cross-border penetration between industries is ubiquitous, and many established enterprises’ business models have been shaken. Despite the adaptive adjustments made by organizations, most corporations are still struggling to get out of this predicament.

The failure of a mature enterprise’s adjustments is often attributed to the belief that the corporation's strategy was wrongly formulated, or that the strategy’s positive direction was undermined due to the rigid nature of the organization. It is important to consider what exactly …

Is There A Strategic Organization In The Behavioral Theory Of The Firm? Looking Back And Looking Forward, Henrich R. Greve, Cyndi Man Zhang

Research Collection Lee Kong Chian School Of Business

In the 20 years of Strategic Organization, how well has knowledge drawn from the behavioral theory of the firm contributed to the field of strategy? We see progress both in the pages of SO! and elsewhere in the field of strategy, but this progress has been held back by divisions between strategy and organization theory in what theories should predict, what mechanisms are preferable predictors, and what outcomes are of interest. Despite these divisions, the last few years have seen particularly rapid progress, turning the behavioral theory of the firm into one of multiple organization theory sources of strategy knowledge. …

The Correlation Between Transformational Leadership And Mental Health Clinician Burnout, Rebekah E. Shutter

Electronic Theses and Dissertations

Mental health clinicians working in a hospital setting are at a high risk of experiencing burnout due to the stressful demands of their caseloads, compassion fatigue, limited resources, and unsupportive leadership. While there is ample research regarding the cause and effect of burnout on clinicians there is a gap in the literature when it comes to the impact leadership has on mental heath clinician burnout. The purpose of this quantitative, correlational study is to determine if and to what extent there is a correlation between Transformational Leadership and mental health clinician burnout. Participants for this study consisted of 200 mental …

Social Performance Feedback And Firm Communication Strategy, Heli Wang, Ming Jia, Yi Xiang, Yang Lan

Research Collection Lee Kong Chian School Of Business

Although corporate social performance has become an important measure of firm performance, there is little understanding about how firms respond to social performance feedback and how impression management may function as an important firm response to the feedback. Building upon and extending the literature on the behavioral theory of the firm and the strategic use of language, we examine how discrepancies between firms’ social performance and their aspiration levels affect how firms use visual expressions in their CSR reports. In addition, we argue that the relationship between social performance discrepancies and the use of visual expressions in CSR reports is …

How An Abusive Supervision Climate Impacts Business-To-Business (B2b) Sales Performance, And The Roles Of Leader–Members Interdependence And Team Psychological Safety, Matthew J. Daniel

Electronic Theses and Dissertations

Sales supervisors can tremendously influence the sales teams they manage, and their behaviors can influence a team’s engagement and sales performance. Because of the supervisor’s influential role, their behavior, positive or negative, can ripple throughout the organization. As a result, a supervisor who role models abusive behavior within their organization also promotes a climate of abuse and incivility that can contribute to a toxic workplace. Abusive supervision (AS) is a significant problem in many business-to-business (B2B) sales organizations that negatively impacts the financial welfare and subjective well-being of organizations and their employees. This quantitative correlational study aimed to examine how …

What Does Not Kill You Makes You Stronger: Supply Chain Resilience And Corporate Sustainability Through Emerging It Capability, Zhaojun Yang, Xiaoting Guo, Jun Sun, Yali Zhang, Ying Wang

Information Systems Faculty Publications

Global epidemics and international conflicts disrupt supply chain operations. Many enterprises employ emerging information technology (IT) to reduce supply chain vulnerability and enhance supply chain resilience. Technologies like artificial intelligence and blockchain facilitate more robust supply chain operations, such as remanufacturing, just-in-time production, and automated workflow, leading to corporate sustainability along economic, environmental, and social dimensions. From a dynamic capability perspective, this article conceptualizes emerging IT capability and investigates its role in helping enterprises survive supply chain disruptions and prosper in the long run. A research model depicts the relationships among environmental uncertainty, supply chain vulnerability vigilance, emerging IT capability, …

Avoiding The Appearance Of Virtue: Reactivity To Corporate Social Responsibility Ratings In An Era Of Shareholder Primacy, Ben W. Lewis, W. Chad Carlos

Faculty Publications

We examine why organizations may at times decrease their performance after receiving a positive rating. We argue that in contrast to the prevailing assumption that organizations will strive for favorable ratings to achieve reputational benefits, incompatibility between a positive rating and a dominant institutional logic may cause recognized firms to question the perceived value of maintaining superior performance, thus leading them to strategically reduce their efforts on the rated dimension. Using a difference-in-differences design, we examine how companies responded to being rated as charitable organizations, an evaluation that we argue was generally perceived as incompatible with the dominant logic of …

The Relationship Between Transformational Leadership And Organizational Citizenship Behaviors Of Bank Employees In The United States, Silas N. Reuben

PhD in Organizational Leadership

This study examined the relationship between transformational leadership and organizational citizenship behavior (OCB) of bank employees in the United States. The study was necessary, as bank customers are urging banks to go the extra mile or engage in OCB to improve customer service given the challenges posed by the COVID-19 pandemic, which affected customers' use of bank services. The study used the 20-item MLQ Form 5X-short for transformational leadership and the OCB instrument developed by Podsakoff et al. to collect data from bank employees in the National Capital Region (NCR) of the United States. Pearson correlation analysis was conducted to …

Advances In Managing Tourism Across Continents: Volume 2, Levent Altinay, Osman M. Karatepe, Muharrem Tuna

University of South Florida (USF) M3 Publishing

Advances in Managing Tourism Across Continents book consists of peer-reviewed (double-blind) research papers that were presented at the Third Managing Tourism Across Continents (MTCON22) conference in March 2022. The book is published by the University of South Florida M3 Publishing as open-access.

ISBN 978-1-955833-08-0

Table of Contents

• Analysis of green marketing orientations of green hotels during COVID-19 with fuzzy
  • Ceylan Bozpolat and Burcu Simsek Yagli
• The effect of organizational change on organizational commitment
  • Ali Sukru Cetinkaya and Shafiq Habibi
• Tourism-oncology: More than a treatment
  • Ozge Buyuk and Gulsah Akkus
• A literature review on tourism studies based on technology acceptance model …

The Effect Of Organizational Change On Organizational Commitment, Ali Sukru Cetinkaya, Shafiq Habibi

University of South Florida (USF) M3 Publishing

Change is an ongoing process of renewing the structures, directions, and capabilities of the organizations to adapt to the variable needs of customers, employees, and the marketplace. Thus, organization needs to change in order to stay in the market. Change process will be smoothed by employee’s commitment. There is a strong need to examine the effects of organizational change on organizational commitment. In this quantitative research, survey technique was used as a data collection tool. It employs the scale developed by Meyer and Allen (2004) for organizational commitment. Items used for organizational change have been adapted from scales created by …

Strategies Ambulatory Practice Leaders Use In Optimizing Electronic Medical Record Systems, Jeffrey L. Brown

All Theses And Dissertations

Electronic medical record systems (EMRs) were quickly adopted by ambulatory care practices due to federal government programs encouraging their rapid adoption and implementation. The accelerated implementation and adoption of these digital care systems introduced new forms of administrative burdens that have become negatively associated with the practice of medicine. Research regarding the challenges related to implementing and adopting EMR systems has been abundant. However, there is little research on EMR optimization strategies within ambulatory practice settings. This qualitative phenomenological study explored the lived experiences of ambulatory practice leaders and the strategies they used to optimize EMR systems. The data collected …

Incentivizing Innovation: Promoting Technical Competency To Win Future Wars., James E. Bevins

Faculty Publications

Despite numerous studies and initiatives, most current Air Force efforts to add science and technology talent have been insufficient. This begs the question: How does the Air Force incentivize and promote the necessary technical competence required to win future competition, conflicts, and wars? Several key initiatives, grounded in behavioral economics, can incentivize innovation and pursue science and technology expertise. Developed in the context of peer adversaries’ actions; global trends in technology, competition, and conflict; and the global competition for science and technology talent, these recommendations have the potential to reform institutional culture and unleash the creativity and talent of the …