Digital Commons Network^™

What Machines Can't Do (Yet) In Real Work Settings, Thomas H. Davenport, Steven M. Miller

Research Collection School Of Computing and Information Systems

AI systems may perform well in the research lab or under highly controlled application settings, but they still needed human help in the types of real world work settings we researched for a new book, Working With AI: Real Stories of Human-Machine Collaboration. Human workers were very much in evidence across our 30 case studies. In this article, we use those examples to illustrate our list of AI-enabled activities that still require human assistance. These are activities where organizations need to continue to invest in human capital, and where practitioners can expect job continuity for the immediate future

A Digital Leadership Lens For A Physical World: Digital Transformation Levers Of Control For Incumbent Companies, Michael J. Seals

Dissertations

A new wave of advanced technologies is disrupting companies of all types and transforming business models within every industry. Long-standing industrial firms that rose to prominence in a pre-digital economy are particularly vulnerable. Prevailing views suggest these companies (hereafter referred to as incumbents) must reimagine their value propositions and transform themselves by leveraging today’s advanced technologies. The opportunities provided by these advanced technologies will significantly affect incumbents whether they participate or not. The pursuit of these opportunities, commonly referred to as digital transformation (DX), is the focus of our research.

Traditional technology-enabled business endeavors creating incremental operational improvements fell within …

Full Issue - Trauma Informed Approaches

Journal of Nonprofit Innovation

Learn more about the latest research of trauma informed care.

Trauma Defined: “Trauma is the experience of, or perception of, something disturbing or dangerous.” -Julie Karlinsey, LMT, CMHC

Trauma Statistics: “Estimates: six in 10 men and five in 10 women experience at least one trauma… in their lives. Trauma and distress can arise from a wide array of causes, including domestic violence, sexual assault, racism, bias, harassment, economic uncertainty, political division, and more. New challenges arise every day, and conflict and strife anywhere in our globally connected world affect us …

Managing Risk: A Hermeneutic Phenomenology On The Experiences Of Corporate Instructors When Planning And Developing Disaster Driven Training Content, Seeke Diana Hughes

Doctoral Dissertations and Projects

This phenomenological study aimed to understand and interpret corporate trainers' perspectives when developing disaster or pandemic-driven training content for remote situations and suggest a baseline response to identified deficits. Using the disaster risk management theory by Kim and Sohn (2018), with specific emphasis on Petak's (1985) and McLoughlin's (1985) framework, data from the participants was collected using semi-structured individual interviews, document analysis, and observations. While corporate trainers have used years of experience and seasoned pedagogy to enhance learning for their participants to achieve corporate objectives, almost no content exists regarding the process. Due to increased remote learning resulting from the …

The Soft Stuff Doesn’T Have To Be Hard: Foundation Investments In Grantee Workers Are Necessary, Valuable, And Measurable, Rusty Stahl

The Foundation Review

There is an urgent need for funder investments in the ability of grantee nonprofit organizations to support their staff. Such investments, when done well, can yield significant value for individuals, organizations, and fields of work or movements. Furthermore, the value of these investments can be evaluated and communicated.

This article explores the reasons for and implications of the inadequate response by funders, offers a path forward for designing investments in grantee staff, and documents how funders can capture and communicate the value of these “talent investments.”

Powerful myths serve as barriers to widespread funder investment in grantee staff, and the …

Innovation Culture Assessment: An Exploratory Diagnosis Of A Taiwanese Manufacturing Company, Yong Keong Tay

Dissertations and Theses Collection (Open Access)

The purpose of this research study is to better understand how manufacturing firms in Asia are trying to make innovation work and the challenges they are facing in creating and capturing new value. Based on a real-life case study of a medium-sized OEM lock manufacturer in Taiwan (“3ST”), the study sheds light on key building blocks of a robust corporate innovation culture with focus on ‘Values’, ‘Behaviours’, ‘Climate’, ‘Resources’, ‘Processes’, and ‘Success’, using a valid and reliable diagnostic innovation culture framework developed by Rao & Weintraub (2013).

Besides the identification of critical gaps in 3ST’s innovation culture based on Rao …

Case Study 3: Next Steps: Applying A Trauma-Informed Model To Create An Anti-Racist Organizational Culture

Journal of Nonprofit Innovation

“Although there has been a significant increase in the delivery of evidence-supported, trauma-informed care over the past few years, there has been less discussion around the consideration of the broader cultural, political, and societal factors that contextualize client trauma and that also need to be recognized and understood to promote healing and prevent future trauma."

The Yin And Yang Of Equity-Centered Philanthropy, Douglas Easterling, Laura Mcduffee, Sabina Gesell

The Foundation Review

Foundations face two competing imperatives when they commit to advancing equity. On the one hand, they are counseled to support and follow the lead of community-based groups that are on the front lines of social change. On the other hand, they are also being challenged to use their power and influence to act boldly to change inequitable structures, policies, and institutions. These two orientations, yin and yang, can take a foundation in different directions and thus cause confusion and internal conflict.

The challenge for a foundation is to balance and integrate the two orientations into a comprehensive and effective approach …

“Viewed With Suspicion, Considered Idle And Mocked-Working Caregiving Fathers And Fatherhood Forfeits”, Jasmine Kelland, Duncan Lewis, Virginia Fisher

Research outputs 2022 to 2026

Existing academic literature consistently points to a changing role for modern fathers in which they take an egalitarian role in the caregiving responsibilities for their children. Despite this, fathers are observed to continue to dominate the realms of full-time working, aligning to more traditional breadwinning mentalities than such trends might suggest, raising questions around inequality. Fathers at work have previously been found to encounter challenges within the workplace when they alter, or consider altering their work patterns due to caregiving responsibilities. Employing a sample of working parents and managers, this paper explores how caregiving fathers are perceived within organizations and …

A Multiple Case Study On Small And Mid-Size Enterprise Managers’ Lived Experiences On The Impact Of Job Losses On Outsourcing Practices, Nicholas M. Watson

The Qualitative Report

There is a greater need to understand how economic insecurities contribute to outsourcing practices. Previous research documented that small and medium-sized enterprises gained limited advantages from outsourcing. The purpose of this qualitative multiple case study design was to explore the contribution of consumer job losses on outsourcing practices. A semi-structured open-ended interview was used to collect data from the 13 participants from the furniture, bedding, and wooden industries in Jamaica. From the analysis of the data collected, two themes emerge: (1) affordability and (2) market trends. The findings obtained from this research suggest that consumer job losses contributed to outsourcing …

Distribution Center Erp Utilization, Andrew B. Davidson

Doctoral Dissertations and Projects

Globalization has forced the supply chain industry into becoming more reliant on technology. Organizations invest large amounts of resources in remaining competitive in today's market. The primary tool distribution centers leverage in their general business practice is an enterprise resources planning (ERP) system. Unfortunately, this system is often underutilized after the initial implementation. This qualitative case study aimed to explore the benefits of advanced ERP training and knowledge management policies in order to provide recommendations to increase distribution centers ERP utilization. The recommendations, if implemented, will maximize corporate capabilities by influencing ERP efficiency. A manufacturing organization with distribution centers throughout …

Leadership Strategies And Behaviors That Support Career Advancement For Teleworkers, Glory Ann Sanders

Doctoral Dissertations and Projects

Research in telework has primarily focused on the study of teleworkers or on the comparison between teleworkers and non-teleworkers. For this reason, leader behaviors in the telework context has been a relatively neglected area of study. This study emphasizes the lack of career advancement within the telework arena that has contributed to higher turnover intentions and a reluctancy to participate in telework programs. This research specifically explores leader behaviors and strategies that support career advancement for teleworkers within Denver, Colorado. The findings indicate that leaders are more intentional about communication with teleworkers than with non-teleworkers. Physical distance creates many challenges …

Government Contract Re-Compete Impacts On Employees, John James Bergmann

Doctoral Dissertations and Projects

The purpose of this qualitative, case study research project was to examine the impacts of recurring contract re-competes on the defense contractor workforce. The primary focus was on how these every 5-year events affected morale, job satisfaction, productivity, and retention. The initial research effort explored factors which motivate and de-motivate employees, described common attributes of defense contractors, and discussed the vagaries of the contract re-compete process specifically and government contracting in general. This led to development of a conceptual framework, identification of several theories to assist in explaining and predicting employee behavior, and the design of semi-structured research questions to …

Electronic Data Interchange- Key To Electronic Commerce: Guidelines For Development, Implementation, And Use, Leon A. Kappelman, Thomas C. Richards, Barry L. Myers, Ray J. Tsai

Southern Business Review (Archived)

Leon A. Kappelman is an Assistant Professor of Business Computer lntormation Systems in the College of Business Administration at the University of North Texas. Thomas C. Richard is Professor of Business Computer lnformation Systems in the College of Business Administration at the University of North Texas. Barry L. Myers is a Research Associate in the lnterdisciplinary lnformation System, Doctoral Program at the University of North Texas. Ray J. Tsai is Professor ol Business Computer lntormation Systems in the College of Business Administration at St. Cloud State University.

Mediating Role Of Leadership-Led Change In Adoption Of Waste-To-Energy In Nigeria, Jahan Moghadam, Karen Loch, Kamran Khan Niazi

Engaged Management ReView

The use of renewable energy has increased in the past several years. Innovative forms of sustainable alternative energy production, such as solar and wind, are well-recognized energy sources. This paper reviews waste-to-energy (WtE), an innovative and evolving form of renewable energy, and its possible adoption in Nigeria to address this nation’s energy crisis and pollution problem. The theoretical framework of this paper draws from the theory of reasoned action (TRA) and the leadership-led change framework to consider the role of leaders and their influence to adopt WtE. Four factors act as antecedents to the formation of attitudes and subjective norms …

Meaning-Mating And Hyphenated Actualizing In Individual-Organization Units: Lived Experiences Of Organization Development Practitioners Learning And Carrying Out The Philosophy Of Organization Development, Brian Lee Chapman

Business Administration Dissertations - Archive

Individuals have been organizing for millennia. The purpose of this study was to investigate what it means for individuals and organizations to each experience how an exposure to the instrumentalized philosophies of one impacts the internalized philosophies of the other. This phenomenological investigation focused on the lived experiences of Organization Development (OD) practitioners with learning and carrying out the philosophy of OD. Individual conversations with six participants during fourteen separate interview sessions were phenomenologically carried out, analyzed, and interpreted. The experiences articulated during these conversations elucidate two concepts not found during the literature review – meaning-mating and hyphenated actualization. These …

Three Essays Examining Organizational Influences On Employee Identity Construction, Esther Lamarre Jean

Management Dissertations - Archive

Identity consists of the roles and expectations individuals use to define their self. My dissertation examines the effects of individual perceptions around how identities are constructed in organizations on employee outcomes, decisions, and experiences. In a three-essay format, I develop the construct of identity work supportive organizational support (IWSOP) and a scale to measure it, evaluate how IWSOP relates to affective commitment for employees, and examine whether IWSOP might affect job choice decisions. IWSOP is conceptualized as the degree to which employees perceive that their organization encourages, allows, or provides the opportunity to think about, talk about, or display aspects …

Internal Communication Within An Institution Of Higher Education During The Covid-19 Crisis: A Case Study, Jonathan Boone Clemmons

LSU New Orleans Theses and Dissertations

The purpose of this study was to understand the role internal communication played in shaping perceptions among stakeholders during a major crisis event happening on a university campus. The main question that this study sought to answer was: how did formal and informal communication during the COVID-19 pandemic affect the perception and adoption of changes related to the pandemic? This case study utilized interviews and document analysis to understand both the change process and its accompanying communication. Workplace Social Network Exchange was the guiding theoretical framework utilized to fully understand the professional lives of participants. Four major themes were identified …

Key Factors In The Strategic Transformation Of Traditional Food Enterprises In China, Hui Ching Lau

Dissertations and Theses Collection (Open Access)

The food industry is an important industry for China’s social development and one of the pillar industries of China's industrial economy. With the development of China’s urbanization, the victory of building a moderately prosperous society in all respects, and the continuous improvement of people’s living standards, consumer demand has become diversified and rationalized from “seeking for fullness” to “seeking for good”. In this context, the supplier of food products, that is, food companies, has become more competitive in market segments. With the continuous improvement of China's market openness, many top international food companies have flooded into the food industry. Coupled …

Present At The Creation, A Redux: The Need For Strategic Minded Joint Force Officers In A Rapidly Changing And Dynamic International Security Environment, Thomas Joseph Snukis

Graduate Program in International Studies Theses & Dissertations

The US Joint Force has an outstanding record over its history of superb performance at the tactical level of war. Inarguably, the United States is currently the best tactical Joint Force in the world a product of a world class tactical education, training, and development program generating and sustaining that tactical proficiency at the individual and organizational level. While tactical education and training programs have been extremely successful, the Professional Military Education (PME) responsible for developing strategic mastery has not been as highly rated. Over the past seventy-five years numerous indictments have been levied against the US PME enterprise, and …

The Impact Of Emotional Intelligence On The Leadership Of Chief Human Resources Officers In The California Community Colleges System, Tonya Davis

Dissertations

Purpose: The purpose of this phenomenological study was to describe the perceptions of chief human resources officers (CHROs) in the California Community Colleges System regarding the impact of emotional intelligence (EI) on their leadership in four areas: self- awareness, self-management, social awareness, and relationship management.

Methodology: This qualitative phenomenological study described the lived experiences of CHROs as those experiences relate to the impact of EI on their leadership. A random sample was selected from the target population of 24 CHROs located in the Central and Southern Regions of California. The instrumentation used in the study was semistructured interview questions adapted …

“Fiscal Trap”, The Case Of Greece, Titos Ritsatos

Southern University College of Business E-Journal

Present research aims at the introduction of the term “Fiscal Trap” in economic literature, as a comprehensive definition of the economic situation in which any available combination of fiscal-only policy measures (tax increases and austerity measures), would fail to fulfill fiscal targets during periods of recession. Using recent experience from the case of Greece, an ex-post evaluation of adopted policy effectiveness is pursued. Fiscal austerity and increased taxation enforced in Greece during the years 2009-2012, resulted in decreased tax revenues, lower GDP and increased debt-to-GDP ratio. In order to slip away from the vicious cycle generated by austerity and tax …

Subtle Leadership: When Referent Power Is Subtly Powerful, Luz E. Quiñones-González

The Journal of Values-Based Leadership

The following research presents the construct of “subtle leadership” in a conceptual discussion as a new way of perceiving and studying leaders of the twenty-first century. Its core objective points toward the conceptualization of “subtle leadership,” sharing a basic definition to provoke discussion and emerging theoretical framework in order to better understand the current organizational reality. Some leadership styles such as servant leadership, shared leadership, and authentic leadership are discussed to compare and contrast them with “subtle leadership,” emphasizing that leadership is viewed as a process and not only as styles or personal traits. Subtle leadership is primarily based on …

Can An Old Theory Help Solve A Contemporary Labor Crisis? Applying Jcm To The Current Labor Shortage, Jeff Cohu

The Journal of Values-Based Leadership

This article asserts that the answer to our current labor crisis may not be as challenging as it appears if management will apply an old theory (Job Characteristics Model) to our contemporary workforce challenges. The article illustrates the key dimensions of the model and provides specific leadership recommendations for applying the JCM model to our current employment environment. Finally, the article also asserts that a new employee-centric style of leadership that requires a shift in leadership values and mindset is necessary to address the labor shortage and that JCM is a useful tool to facilitate that transition.

Strategic Assessment Of Factors That Create A Resistance To Change During The Implementation Of Enterprise Resource Planning (Erp) Systems. The Case Of Lebanese Organizations, Marwan Azouri, Atef Harb, Lina Bou Chaaya, Claud Akoury

Arab Economic and Business Journal

Resistance to change can be found in all organizations, but it is almost always an essential measure to be considered and analyzed in detail, so it will be relevant to demonstrate what are the main causes to resist the change during the implementation of a new Enterprise Resource Planning (ERP) system in order to avoid it and find optimal solutions for it. We will be comparing our study to several previous studies that have been conducted in different countries such as Yemen and Malaysia. Our study roughly employs the same factors utilized in these previous studies. Our objective will also …

The Effect Of Chief Executive Officer And Board Prior Corporate Social Responsibility Experiences On Their Focal Firm’S Corporate Social Responsibility: The Moderating Effect Of Chief Executive Officer Overconfidence, Marwan Al-Shammari, Hussam Al-Shammari, Soumendra Nath Banerjee, D. Harold Doty

Management Faculty Publications and Presentations

This research aims to examine how the prior experiences of the chief executive officer (CEO) and board influence the focal firm’s Corporate Social Responsibility (CSR) activities. Further, the present study examines how CEO overconfidence influences the diffusion of CSR activities. The authors theorize that overconfident CEOs are influenced more by the corporate strategies they experienced on other boards and less by the corporate strategies experienced by other directors. Through longitudinal analyses of the CSR profiles a sample of S&P 500 companies for the period 2006-2013, the study shows that CEO and board prior CSR experience are positively related to the …

Editor's Note, Marites Tiongco

DLSU Business & Economics Review

No abstract provided.

Strategies For Sustaining Automotive Dealerships Beyond 5 Years, Lyndon Fitzgerald Taylor

Walden Dissertations and Doctoral Studies

Small businesses in the United States employ 48% of the workforce, and only 50% percent of small businesses survive beyond 5 years. Business leaders are concerned with strategies to retain and expand their customer base to mitigate business failure and enhance survivability. Grounded in the leader-member exchange theory, the purpose of my qualitative multiple case study was to explore strategies automotive dealership business leaders used to sustain their businesses beyond 5 years. The participants comprised five business leaders in the automotive industry in the Central and Southwest U.S. State of Michigan. Data were collected using semistructured face-to-face interviews and a …

دور التقنيات الحديثة لسلسلة التوريد في تحقيق التميز اللوجستي/ دراسة استطلاعية, جهان سلمان علاوي

Muthanna Journal of Administrative and Economics Sciences

تهدف الدراسة الى معرفة دور إستخدام التقنيات الحديثة لسلسلة التوريد ( تقنيات الشراء، تقنيات الانتاج، تقنيات التخزين، تقنيات التسويق) في تحقيق التميز اللوجستي في الشركة العامة للمنتوجات الغذائية. استخدمت الباحثة المنهج الوصفي واعتمد على استمارة الاستبيان بعدها الاداة الرئيسة في جمع البيانات، التي وزعت على عينة من رؤساء الاقسام ومسؤولي الشعب البالغ عددهم (52) مستجيب. تم استخدام برنامج spss v23 في تحليل البيانات واستخراج النتائج. ومن نتائج الدراسة وجود علاقة واثر لاستعمال التقنيات الحديثة لسلسلة التوريد على تحقيق التميز اللوجستي. اما ابز التوصيات ضرورة اعتماد التقنيات الحديثة لسلسلة التوريد ( الشراء، الانتاج، التخزين، التسويق) والذي بدوره يحقق التميز اللوجستي للشركة …

مكونات التصنيع الفعال ودورها في تعزيز سلاسل التجهيز المتسارعة/ دراسة استطلاعية لآراء عينة من القيادات الادارية في الشركة العامة لصناعة الالبسة الجاهزة في الموصل, ابتسام اسماعيل حنا بيداويد

Muthanna Journal of Administrative and Economics Sciences

يتطلع البحث الى اختبار علاقة الارتباط والتأثير بين مكونات التصنيع الفعال ودورها في تعزيز سلاسل التجهيز المتسارعة في الشركة العامة لصناعة الالبسة الجاهزة في الموصل، ولتوضيح العلاقات بين المتغيرين فقد تم تصميم مخطط للبحث يوضح مكونات التصنيع الفعال باعتبارها المتغير المستقل ومدى ارتباطها وتأثيرها بسلاسل التجهيز المتسارعة باعتبارها المتغير المعتمد وهذا فقد اوضحته فرضيات البحث، وتم اعتماد استمارة الاستبانة كأداة رئيسة لجمع البيانات المتعلقة بمتغيرات البحث وتم توزيع (50) استمارة على مدراء المعامل ومدراء القسام والشعب ومعاونيهم واسترجعت (44) استمارة اي كانت نسبة الاستجابة (88%) ، كما استخدمت العديد من الاساليب الاحصائية وكذلك البرنامج الاحصائي (spss) لتحليل البيانات حيث توصل …