Digital Commons Network^™

Conceptualizing Structured Experiences: Seeking Interdisciplinary Integration, Mat D. Duerden, Peter Ward, Patti A. Freeman

Faculty Publications

While consensus exists around the importance of providing structured experiences, the industries interested in offering such experiences lack a common body of shared knowledge about how most effectively to do so. Potentially complementary research on structured experiences remains fragmented across multiple fields such as leisure, tourism, and marketing. The purpose of this paper, therefore, was first to review and then integrate this scattered literature into a structured experience framework in order to facilitate experience-related research with broader applicability for both commercial and public organizations interested in providing structured experiences.

Creativity In Urban Placemaking: Horizontal Networks And Social Equity In Three Cultural Districts, Tom Borrup

Antioch University Dissertations & Theses

Many authors point to expanding disparities related to wealth and social benefits brought by globalization and the creative city movement while culture and creativity emerge as growing forces in urban placemaking and economic development. The phenomenon of cultural district formation in cities around the globe presents challenges and opportunities for leaders, planners, and managers. Emerging theory related to cultural districts suggests culture can serve to build horizontal relationships that bridge people and networks from different sectors and professions as well as across ethnicities, class, and interests. Research for this dissertation examined the formation of three urban cultural districts social and …

The Effect Of Executive Style On Risk Management: A Healthcare Supply Chain Context, Stephen R. Spulick

College of Graduate Studies: Theses & Dissertations

This dissertation attempts to determine the effect of managerial Executive on healthcare supply chain risk management maturity. The healthcare industry is faced with constant risk to its supply chain and operates under the expectation that healthcare will continue to be delivered even under the most severe and disruptive of conditions. The effect of a manager, who operationalizes firm strategy, may impact the maturity level of a hospital’s risk management efforts. Through multi-method research, this study seeks to understand the effects of management on healthcare risk management maturity. Survey and interview methods were used to understand the relationship between healthcare supply …

The “Other” Side Of Wall Street: Banking, Policies, And Adaptive Methods Of U.S. Migrant Workers, Cassandra Rae Decker

USF Tampa Graduate Theses and Dissertations

Migrant farmworkers' social and economic mobility is frequently constrained through the denial of basic resources, such as access to the formal financial sector. This thesis ethnographically examines banking policies as they apply to low-income, mobile, populations that temporarily reside in Florida. It utilizes participant observation, interviews, and participatory mapping with migrant farmworkers. It also considers how policymakers and service providers in the formal and informal financial sectors rationalize control of resources and the effects on mobile populations. Particular attention is paid to adaptive practices in the alternative financial sector – cash checking services, carrying cash, and remittances. By utilizing the …

Two Essays Examining Organizational Performance, Stacey Alexis Gelsheimer

USF Tampa Graduate Theses and Dissertations

In highly competitive industries where firms aren’t protected by barriers to entry and consumers’ preferences are constantly changing, the willingness and ability to adapt and continually improve operations may be critical for continued success. However, the internal exchanges between employees and managers that may be an integral part of the development and implementation of new ideas are often not modeled or included in our standard economic theories. In this research I investigate whether a higher level of employee voice (or employee input) predicts higher levels of continual improvement, and whether this continual improvement predicts higher levels of firm performance. Additionally, …

Small And Medium Enterprises' Profitability Elements In Green Energy Transactions, Humphrey Edereka Great

Walden Dissertations and Doctoral Studies

As the primary drivers of Nigeria's economy, small and medium scale enterprise (SME) leaders rely on standby generators for sustainable business operation. Because of this reliance, over 56% of the SMEs operate far below capacity from the effects of power shortages. Guided by the strategic contingency theory, this study explored the profitability strategies of business leaders faced with electricity disruptions within Abuja Federal Capital Territory while adopting corporate social responsibility (CSR) and green practices. Data collection was through face-to-face semistructured interviews using open-ended questions. Participants consisted of 12 business leaders selected from 4 SME categories within Abuja that have imbibed …

The Effect Of Nationality Differences On The Emotional Intelligence Of Leaders, Hossein Reza Nikoui

Walden Dissertations and Doctoral Studies

Previous studies related to manager effectiveness and organizational culture have determined that emotional intelligence (EI) is a critical predictor of intercultural adjustment and business success. However, few investigators have examined the relationship between EI and nationality differences. In today's globalized business environment, such understanding is crucial to the development of more effective leadership programs for international workers. This quantitative study explored the degrees to which the EI of organizational managers varied across nationalities. A theoretical framework, provided by several theories related to personality, leadership, and types of intelligence, created a lens through which to analyze study results. The Trait Emotional …

Judging Dread: A Quantitative Investigation Of Affect, Psychometric Dread And Risk Consequence, Melvyn Griffiths

Theses: Doctorates and Masters

Risk is generally understood as a product of the likelihood and consequence of an event. However, the way in which estimations of consequences are formed is unclear due to the complexities of human perception. In particular, the influence of Affect, defined as positive or negative qualities subjectively assigned to stimuli, may skew risk consequence judgements. Thus a clearer understanding of the role of Affect in risk consequence estimations has significant implications for risk management, risk communication and policy formulation.

In the Psychometric tradition of risk perception, Affect has become almost synonymous with the concept of Dread, despite Dread being measured …

Family Leisure: An Integrative Review Of Research From Select Journals, Camilla Hodge, Jason N. Bocarro, Karla A. Henderson, Ramon Zabriskie, Toby L. Parcel, Michael A. Kanters

Faculty Publications

Understanding the relationship between leisure and families has been and will continue to be an important area of study. The purpose of this study is to review existing family leisure research from four select journals between 1990 and 2012. Articles are examined for sample characteristics, methods, analytical approaches, and thematic trends. Overall, 181 articles regarding family leisure, leisure in context of family life or roles, and individual experiences of family leisure are identified. Findings suggest scholars made strides toward expanding methods, analyses, and sampling diversity, though more diversity in sampling and analytical approaches is needed. Three major research themes are …

Imperatives In Informal Organizational Resource Exchange In Central Europe, David Jancsics

Publications and Research

This paper challenges the mainstream social scientific approach that emphasizes “moral inferiority” in corruption and bribery in Central and Eastern Europe. We argue that in many cases, people participate in informal organizational resource exchanges not because of immorality or greed but rather because of powerful external forces. By using the case of contemporary Hungary to support this argument, this paper provides a systematic analysis of such imperatives. The findings of 50 in-depth qualitative interviews suggest that two main imperatives can be distinguished; macro-level social and meso-level organizational forces. Macro-level forces may be linked to historical paths, Hungary's socialist and pre- …

Exploring Knowledge Management Practices In Service-Based Small Business Enterprises, Orlando Skelton

Walden Dissertations and Doctoral Studies

Small business enterprises (SBEs) are significant contributors to business growth and employment in the United States, but despite governmental support, the failure rate of SBEs is high. Some small business leaders lack the critical management skills to detect or discover when underperformance in revenue-generation is due to gaps in organizational knowledge or business practices associated with managing knowledge assets. Guided by the knowledge-based view of the firm, the purpose of this multiple case study was to address that gap by exploring the skills needed by leaders to understand how deficiencies in their knowledge management practices contribute to underperformance. Semistructured interview …

Mental Health Therapists' Attitudes On Adoption Of Evidence-Based Practices And Organizational Culture, Jennifer Guerguis

Walden Dissertations and Doctoral Studies

Evidence-based practice (EBP) in mental health was initiated in the United States due to state legislation. The EBP implementation process is complex due to multiple factors related to organizational culture. Mental health agencies implementing EBP processes can expect significant personnel changes due to higher turnover rates, which may have a negative effect on the quality of services. The purpose of this study was to investigate the relationship between providers' attitudes toward the adoption of EBPs and organizational culture. The theoretical framework for this study was organizational culture theory and the Denison organizational culture model. This correlational and predictive study examined …

Book Reviews Volume 2(Ii)

International Journal of Religious Tourism and Pilgrimage

No abstract provided.

A Cross-Cultural Comparison Of Weekend–Trips In Religious Tourism: Insights From Two Cultures, Two Countries (India And Italy), Kiran A. Shinde, Katia Rizello

International Journal of Religious Tourism and Pilgrimage

This paper explains peculiarities, significance, and universality of weekend-trips as significant form of religious tourism using a comparative analysis of this phenomenon in two pilgrimage sites from two different cultures (and countries), namely, Vrindavan in India and the Shrine of Santimissi Medici in Italy. The findings derived from a case-study approach and visitors’ survey method confirm that religious tourism falls under the more general category of leisure and that visitors who flock to these places on weekends do not coincide either with general models proposed in the extant literature, nor can they be assimilated to the conventional categories of pilgrims …

Impact Of Improving Throughput In The Emergency Department, Katherine J. Edrington

Doctor of Nursing Practice (DNP) Projects

The purpose of this project was to evaluate the patient experience in the emergency department (ED) and in the inpatient setting while correlating increased throughput and patient outcomes at a suburban Acute Care facility in Ohio. The culture in the organization has lacked accountability and ownership of the patients. The ED admitted length of stay (ALOS) was 358 minutes in the beginning of 2013. For the first time in the organization’s history, the ED ALOS is now typically less than the recommended benchmark of 300 minutes. A report of findings among ED’s surveyed showed the ALOS best practice is 244 …

Informing Systems, Interventions, And Innovations, William Francis Murphy Jr.

USF Tampa Graduate Theses and Dissertations

The goal of this dissertation is to not only explain the informing system discipline, but to explore cases from the perspective of the basic tenants of informing systems. The first essay explains what informing science is, the need for a transdiscipline, the channels of the Informing Science Institute informing system, and describes the clients of the ISI. The first essay ends with an analysis of the authors, institutions, and countries of origin for every ISI paper published between 1998 and 2009, as well as reporting interviews with the Editor-In-Chiefs of each ISI journal. The second essay investigates a case study …

Correlating Coworker Relations, Employee Involvement, And Leadership With Associate Commitment In Select Healthcare Companies Using A Mixed Sequential Explanatory Design, Kimberly Ann Lee

Theses & Dissertations

Increasing patient demands and decreasing reimbursement require better efficiency and effectiveness in health care systems and, subsequently, in health care teams. These environmental and societal factors are further complicated by the complex initiatives set forth by the Affordable Care Act (2010). In this study, the researcher sought to examine and identify the strongest variables of health care teaming and to explore resulting themes through the perception of groups of health care associates. This mixed sequential explanatory design first examined the relationships between coworker relations, employee involvement, and leadership with associate commitment and with each other. An existing database of associate …

Diversity Programs: Learning And Effectiveness As Viewed Through The Eyes Of The Diverse, S Michelle Cox

Theses & Dissertations

This research examines corporate diversity programs and initiatives from the perspective of the self-described diverse employee because they are intended to be the recipient of the benefits of diversity programs and initiatives. The research question is: In what ways have self-described diverse employees found that the diversity programs in their workplaces helped or hindered others in relating to them in ways that recognize their knowledge, skills, and abilities and allow them to be treated with respect and civility. To obtain information about the research question, a qualitative study using basic interpretive methodology was used which included face to face personal …

Factors Influencing The Perceived Impacts Of Medical Tourism Development On Quality Of Life, Courtney Suess

UNLV Theses, Dissertations, Professional Papers, and Capstones

A structural model is proposed and empirically examined that investigates factors influencing how residents perceive medical tourism's impact on quality of life domains and behavioral responses. A model based on social exchange is adapted as the basis of theory that medical tourism in a destination will affect community conditions and living experiences, which in turn influence residents' support for its development and tax paying behavioral intentions. Analyzed factors influencing how residents perceive medical tourism's affect on community conditions and living experiences underlying quality of life include overall community satisfaction, satisfaction with healthcare, attitudes towards medical tourism and economic performance.

Leisure Defined By Free Choice: Ugandan Women's Perceptions Of Leisure, Emilie Adams

Theses and Dissertations

The purpose of this study was to explore the meaning of leisure among women in the developing East African nation of Uganda. In this study, I evaluated the leisure experiences of 38 Ugandan women of various backgrounds and socioeconomic statuses through semi-structured interviews. I analyzed the data using the constant comparative method. Themes for the meaning of leisure include fortifying leisure, enjoyment, and rest and relaxation. Results point to free choice as the core variable. Finally, I discuss the implications and suggestions for future research.

Gender Differences In Narcissism: A Meta-Analytic Review, Emily Grijalva, Daniel A. Newman, Louis Tay, M. Brent Donnellan, Peter D. Harms, Richard W. Robins, Taiyi Yan

P. D. Harms Publications

Despite the widely held belief that men are more narcissistic than women, there has been no systematic review to establish the magnitude, variability across measures and settings, and stability over time of this gender difference. Drawing on the biosocial approach to social role theory, a meta-analysis performed for Study 1 found that men tended to be more narcissistic than women (d = .26; k = 355 studies; N = 470,846). This gender difference remained stable in U.S. college student cohorts over time (from 1990 to 2013) and across different age groups. Study 1 also investigated gender differences in three …

Marketing Mutuality: Boundary Spanning Approaches To Marketing Strategy, Alexander Scott Rose

Graduate Theses and Dissertations

This dissertation, arranged in three essays, is grounded firmly in the crossroads of sociology and marketing. Theories of the former inform phenomena of the latter. In particular, the sociological theory of the gift and the rich tradition of anti-utilitarian social science inform contemporary debate regarding the rise of the sharing economy and its much-heralded potential to alter the landscape of the market. Through an ethnography of brand and retail service settings in the particular context of American craft beer festivals, the concept of mutuality is used to provide a line of demarcation between effective and ineffective forms of the sharing …

Understanding Perceptions And Attitudes To Risk In The Tourism Industry, Anthony Clayton, Lourdes Cisneros Mustelier, Maximiliano E. Korstanje

International Journal of Religious Tourism and Pilgrimage

An increasingly complex and rapidly-evolving array of risks presents one of the greatest challenges for decision-makers in all sectors, including the transport and tourism industry. The prospects of an international destination can be profoundly damaged in minutes as a result of a major outbreak of infectious disease, a natural disaster or a terrorist incident. It is therefore vital to understand the changing nature of risk and the ways that risks are perceived and understood, especially as people tend to respond to the perception of risks rather than actual risks, which means that their responses are not always rational and can …

Lessons Learnt From The Westgate Shopping Mall Terrorist Attack In Nairobi, Kenya: Involving The Meetings, Incentives, Conferences And Exhibitions Sector In Crisis Communications, Ashley Schroeder, Lori Pennington-Gray, Kelly Bricker

International Journal of Religious Tourism and Pilgrimage

The terrorist attacks in Nairobi Kenya have been widely disseminated by the world media, thus, affecting the long-term interests of stakeholders. The tourism industry is made up of a vast number of these stakeholders, with the operating sector alone including the accommodation, tourism services, transportation, entertainment, food services, adventure and outdoor recreation, attractions, meetings, incentive, conventions, and exhibitions (MICE), and travel trade sectors. Within each operating sector, there is also a variety of different stakeholders in various segments and organisations. The purpose of this manuscript is to examine tourism crisis communications surrounding the Westgate Shopping Mall attacks in Kenya. The …

Terrorism, Tourism And Worker Unions: The Disciplinary Boundaries Of Fear, Maximiliano E. Korstanje, Geoffrey Skoll, Freddy Timmermann

International Journal of Religious Tourism and Pilgrimage

When the world seems poised on the brink of a never ending cycle of terrorism, the present paper polemically explores some of its historical roots. The first anarcho-terrorists in 19^th century, fought to improve the working conditions of people. Some of them used violent tools, hosting civilians as targets. Others, convinced by the futility of their efforts to change the order, opted for organizing workers in factories. It is widely accepted that tourism came from the social, political, technological developments in the nineteenth century. We compare terrorist attacks with workers’ strikes, because they come from the same developments. We …

Guest Editorial: Americans Post 9/11: From Pride To Terror, Maximiliano E. Korstanje

International Journal of Religious Tourism and Pilgrimage

No abstract provided.

Ethical Conflicts And Cultural Differences Among Employees In The Hospitality Industry, Boram Lee, Sukyung Lee

MBA Student Scholarship

The purpose of this study is to identify the relationship between ethical conflicts and cultural differences among colleagues and apply the relationship in the hospitality industry. Exploratory sample data (N=100) were collected from MBA students at Johnson and Wales University. The instrument consisted of three parts: demographic features, work experience of business ethics, and perceptual experience of business ethics. Also, t-test is used to address the hypothesis. The results of the study indicated that there is a significant relationship between ethical conflicts and cultural differences between employees in the hospitality industry, therefore, it is important to fully understand the reasons …

Everyone Loves A Winner…Or Do They? Introducing Envy Into A Sales Contest To Increase Salesperson Motivation, Alexander Milovic, Rebecca Dingus

Marketing Faculty Research and Publications

This paper focuses on the role that envy can play in driving sales force behavior in competitions. Envy, an unpleasant emotion that occurs when a person covets something that another has, can be used as a motivating tool to push lower-ranked salespeople to better compete with high achievers. Following a review of envy and sales contest effectiveness, potential strategies are provided for implementing benign envy while avoiding the potential negative consequences of envy. Sales managers must be careful to ensure that envy is induced properly to engage the employees while not negatively affecting the long-term health of the sales force.

2014-October-21-Photography Panel To 'Picture' Issues In Documenting Appalachia, University Marketing And Communications, East Tennessee State University

ETSU News

No abstract provided.

Too Rare To Be A Token: An Anthropologist In A Management Department, Alex Stewart

Management Faculty Research and Publications

No abstract provided.