Open Access. Powered by Scholars. Published by Universities.®

Hospitality Administration and Management Commons™

Open Access. Powered by Scholars. Published by Universities.®

3,652 Full-Text Articles 3,880 Authors 6,884,446 Downloads 141 Institutions

All Articles in Hospitality Administration and Management

Faceted Search

3,652 full-text articles. Page 105 of 155.

The Internationalization Benefits Of A Music Festival: The Case Of The Curacao North Sea Jazz Festival, Manuel Rivera, Kelly Semrad, Robertico Croes 2015 University of Central Florida

The Internationalization Benefits Of A Music Festival: The Case Of The Curacao North Sea Jazz Festival, Manuel Rivera, Kelly Semrad, Robertico Croes

Rosen Faculty Scholarship and Creative Works

A longitudinal research design was used to assess the potential internationalization benefits that may occur when hosting a music festival in a small island destination. A macroeconomic analysis was used to assess these benefits. The results reveal that a music festival may make a positive economic impact and provide internationalization benefits for a small economy under the eclectic paradigm and the OLI Framework. The study contributes to the understanding of music festivals as a strategic resource to enhance the competitiveness of small island destinations.


The Dick Pope Sr. Institute For Tourism Studies, Marketing Flyer, Robertico R. Croes 2015 University of Central Florida

The Dick Pope Sr. Institute For Tourism Studies, Marketing Flyer, Robertico R. Croes

Dick Pope Sr. Institute Publications

This pamphlet describes mission and services of the Dick Pope Sr. Institute for Tourism Studies.


Conditions Associated With Increased Risk Of Fraud: A Model For Publicly Traded Restaurant Companies, Elizabeth Yost 2015 University of Central Florida

Conditions Associated With Increased Risk Of Fraud: A Model For Publicly Traded Restaurant Companies, Elizabeth Yost

Electronic Theses and Dissertations

The central focus of this dissertation study is to understand the impact of the Sarbanes-Oxley Act and the factors that contribute to increased risk of fraud in order to determine why fraud may occur despite the imposed regulation of the Sarbanes-Oxley Act. The main premise of the study tests the application of the fraud triangle framework constructs to publicly traded restaurant companies during the time period of 2002-2014, using proxy variables defined through literature. Essentially, the study seeks to identify the factors that may provide the optimal criteria to engage in fraudulent or opportunistic behavior. The fraud triangle theoretical framework …


Life Cycle Assessment (Lca) Of Tourism Activities, Kayla Santello 2015 University of New Hampshire

Life Cycle Assessment (Lca) Of Tourism Activities, Kayla Santello

Honors Theses and Capstones

Abstract— Tourism, like other developed industries is a commerce that requires energy inputs and yields outputs with significant effects on the environment. However a comprehensive study examining the life cycle impact associated with each tourism component including transportation, accommodation, food services, and recreation is still lacking. Therefore a search of previous tourism life cycle studies was carried out and ten studies were further investigated. Indicators, assessment approaches, and system boundaries of these previous studies were assessed. Then the outcomes were normalized and compared in order to obtain ranges for the four components of tourism. It was found that energy intensity …


The Process Of Applying For A License In A New Gaming Jurisdiction: Do’S And Don’Ts, Eugene Christiansen, Kimberly Copp 2014 Christiansen Capital Advisors, LLC

The Process Of Applying For A License In A New Gaming Jurisdiction: Do’S And Don’Ts, Eugene Christiansen, Kimberly Copp

UNLV Gaming Research & Review Journal

No abstract provided.


Licensing Vip-Room Contractors Or Gaming Promoters In Macao: The Status Quo And Improvement, Changbin Wang 2014 University of Nevada, Las Vegas

Licensing Vip-Room Contractors Or Gaming Promoters In Macao: The Status Quo And Improvement, Changbin Wang

UNLV Gaming Research & Review Journal

No abstract provided.


Exploring The Relationship Between Race And Sports Book Wagering Activity And Daily Slot And Table Game Play, Anthony F. Lucas 2014 University of Nevada, Las Vegas

Exploring The Relationship Between Race And Sports Book Wagering Activity And Daily Slot And Table Game Play, Anthony F. Lucas

UNLV Gaming Research & Review Journal

Using performance data from three Las Vegas hotel-casinos, time series regression models were employed to better understand the relationship between race and sports book wagering volumes, and slot and table game play. Variables representing both race and sports book wagering volumes failed to produce statistically significant effects in seven of twelve hypothesis tests, within models designed to explain the daily variation in slot and table game play. The results directly extend the work of Abarbanel, Lucas and Singh (2011) by examining the relationship between book wagering levels and table game play, and provide additional empirical tests of the Full Service …


Are Canadian First Nations Casinos Truly ‘A Sure Thing’? Appraising First Nations Casino In Ontario, Saskatchewan, And Alberta, 2006-2010, Yale D. Belanger Dr. 2014 University of Lethbridge

Are Canadian First Nations Casinos Truly ‘A Sure Thing’? Appraising First Nations Casino In Ontario, Saskatchewan, And Alberta, 2006-2010, Yale D. Belanger Dr.

UNLV Gaming Research & Review Journal

To date a dearth of data has made it difficult to evaluate the success of First Nations casinos in Canada. This paper remedies the situation by presenting a three-province overview (Ontario, Saskatchewan and Alberta) of existing First Nations gaming models. The goal is to highlight the exigencies of each provincial gaming model and to develop a better understanding of what works best for First Nations leaders interested in expanding current operations, and for those seeking entry into the gaming market.


Social And Economic Changes On American Indian Reservations In California: An Examination Of Twenty Years Of Tribal Government Gaming, Randall Akee, Katherine Spilde PhD, Jonathan B. Taylor 2014 UCLA

Social And Economic Changes On American Indian Reservations In California: An Examination Of Twenty Years Of Tribal Government Gaming, Randall Akee, Katherine Spilde Phd, Jonathan B. Taylor

UNLV Gaming Research & Review Journal

No abstract provided.


What Happened To Atlantic City’S Gaming Volume?, Toni Repetti, Soyeon Jung 2014 University of Nevada, Las Vegas

What Happened To Atlantic City’S Gaming Volume?, Toni Repetti, Soyeon Jung

UNLV Gaming Research & Review Journal

Atlantic City casinos were hit by the 2007-2009 recession and the addition of legalized gaming in Pennsylvania at about the same time. Results of this study show the opening of the first three Pennsylvania casinos significantly decreased slot coin-in in Atlantic City while the legalization of table games and the opening of the fourth casino significantly decreased table games drop. After taking this into account, the recession had no significant effect on Atlantic City casino volume. To counteract decreased volumes, casino management needs to understand how much gaming volume they are losing to competition and how much to the recession.


Integrating Organisational Change Management And Customer Relationship Management In A Casino, Charlie Chi Cong Mai, Chad Perry, Erwin Loh 2014 Australian Institute of Business

Integrating Organisational Change Management And Customer Relationship Management In A Casino, Charlie Chi Cong Mai, Chad Perry, Erwin Loh

UNLV Gaming Research & Review Journal

This research aims to solve the problem: how can casinos manage organizational change programs, and internal and external customer relationship management (CRM) programs? To find a solution, it uses two stages of qualitative methods: convergent interviewing and case research about four departments of a casino in Australia. After a thorough data analysis of documents and interview data, 12 themes were identified and they led to the development of a model of how organizational change management and CRM can be integrated to improve initiatives in organisations such as casinos. The model has seven core elements: vision, key challenge, objective, measure, strategy, …


The Return On Investment For Undergraduate Degrees In Hospitality And Tourism Management, Asli D. Tasci, Abraham Pizam, Robertico Croes, Po-Ju Chen 2014 University of Central Florida

The Return On Investment For Undergraduate Degrees In Hospitality And Tourism Management, Asli D. Tasci, Abraham Pizam, Robertico Croes, Po-Ju Chen

Rosen Faculty Scholarship and Creative Works

Increasing concerns regarding the value of higher education in the USA have motivated several organizations to calculate the return on investment (ROI) for college education by employing diverse methodologies. This study evaluates these methodologies by using data from a survey of alumni of Rosen College of Hospitality Management at the University of Central Florida. The results reveal that the highly publicized low ROI for college education might be inaccurate, confusing and misleading for several reasons, among which is the assumption of zero income while studying, causing debt to be the total of a student’s expenses. Data reveal that Rosen College …


Corporate Event Planner’S Marketing Strategy: An Assessment Of Effective Website Design, Hayley V. Bauarschi 2014 California Polytechnic State University, San Luis Obispo

Corporate Event Planner’S Marketing Strategy: An Assessment Of Effective Website Design, Hayley V. Bauarschi

Recreation, Parks, and Tourism Administration

Marketing is a key element in a company’s development. Remaining in the public eye helps ensure business as well as generate new clients. A continuous marketing tool companies use to remain visible is a website. In order to be effective, a website needs to engage and encourage users to connect with a company. The purpose of this study was to analyze the visual appeal and aesthetic design of websites for selected corporate event planning companies. The researcher studied certain components that reflect a successful website and then created a matrix based off research to collect data. The data helped to …


An Importance-Performance Analysis Of Multigenerational Preferences In Guestroom Technology, Sidian Lan 2014 University of Nevada, Las Vegas

An Importance-Performance Analysis Of Multigenerational Preferences In Guestroom Technology, Sidian Lan

UNLV Theses, Dissertations, Professional Papers, and Capstones

This study focuses on generational preferences in terms of guestroom technology. The hospitality technology industry has indicated guestroom technology as their highest priority in terms of hospitality technology investment. Previous studies have investigated in-room technology amenities and ranked them in order of importance and performance. However, it is uncertain which guestroom specific technologies should they invest in when it comes to different generations. Each generation is fundamentally different from the others because each generation was born in different eras with different societal changes. These generations have different values, ideas, needs, and communication skills. Hoteliers are investing time and money into …


The Influence Of National Culture On Tipping Behavior, Zina Abraham 2014 University of Nevada, Las Vegas

The Influence Of National Culture On Tipping Behavior, Zina Abraham

UNLV Theses, Dissertations, Professional Papers, and Capstones

The purpose of this professional paper is to explore the various factors that contribute to cultural differences in tipping behavior. This meta-analysis of the current research can be applied to understand the tipping habits of international tourists in Las Vegas, a relatively unexplored topic.


A Model For Meeting And Event Venues To Implement Green Practices, Justine Clewer 2014 University of Nevada, Las Vegas

A Model For Meeting And Event Venues To Implement Green Practices, Justine Clewer

UNLV Theses, Dissertations, Professional Papers, and Capstones

In 2007 green meetings were ranked as the third most anticipated trend by Event Solutions magazine’s survey of 1,350 event professionals, however by 2011 it was an emerging trend (Goldblatt, 2012). Today, meeting and event planners are increasingly including clauses in their contracts with venues pertaining to green practices, and are willing to look elsewhere if a venue does not agree to partake in the green initiatives. For venues the failure to “go green” can mean a substantial loss of revenue. Nonetheless, many businesses are hesitant to engage in green (sustainable) practices, because they are not properly educated on the …


Measuring The Effectiveness Of Race And Sports Book Complimentary Awards Program, Pak Szeto 2014 University of Nevada, Las Vegas

Measuring The Effectiveness Of Race And Sports Book Complimentary Awards Program, Pak Szeto

UNLV Theses, Dissertations, Professional Papers, and Capstones

The purpose of this paper is to develop a proper way to measure the effectiveness of complimentary award programs in race and sports books. Like most businesses, casinos seek to increase business volume by offering promotions. According to existing research on casino marketing, promotion activities are often measured by the change in business volume (Lucas & Kilby, 2008). Casino operators should be careful because an increase in business volume does not always equal an increase in profit. To create a positive effect on profit, a promotion must at least create enough gross revenue to offset its cost. Some casino executives …


A Study Of Airbnb As A Potential Competitor Of The Hotel Industry, Quynh Nguyen 2014 University of Nevada, Las Vegas

A Study Of Airbnb As A Potential Competitor Of The Hotel Industry, Quynh Nguyen

UNLV Theses, Dissertations, Professional Papers, and Capstones

The purpose of the study is to examine Airbnb as a possible competitor of the hotel industry using Peteraf and Bergen’s broad-based competitor identification tool. Unlike existing empirical research on the subject, the study takes a qualitative approach to answer the research question. The results of the study assist hotel operators in determining the competitiveness of Airbnb and the need for a business response to the service.


A Study On Employee Turnover In Shanghai’S Fine Dining Restaurants, Yang Liu 2014 University of Nevada, Las Vegas

A Study On Employee Turnover In Shanghai’S Fine Dining Restaurants, Yang Liu

UNLV Theses, Dissertations, Professional Papers, and Capstones

No abstract provided.


A Competency Model For Catering And Event Professionals Using A Modified Delphi Technique, Donnell G. Bayot 2014 University of Nevada, Las Vegas

A Competency Model For Catering And Event Professionals Using A Modified Delphi Technique, Donnell G. Bayot

UNLV Theses, Dissertations, Professional Papers, and Capstones

As the market for face-to-face meetings and events has grown to one of the largest private sector industries, so has the market for catering, which is the largest budget line item for a meeting or event. Clients have become more demanding and at the same time more price-conscious. This has caused catering professionals and meeting and event planners' job responsibilities to change. Caterers and planners now have more crossover responsibilities and over more varied functional areas than ever before. In response, the National Association for Catering and Events (NACE), as the oldest and largest catering association in the world, formally …


Digital Commons powered by bepress