Business Administration, Management, and Operations Commons^™

Evaluating E-Relationship Marketing Features On Hotel Mobile Apps, Xiaolin Lu

UNLV Theses, Dissertations, Professional Papers, and Capstones

The advent of technology has changed the course of marketing in both the academic and the business field. Given the increasing number of mobile transactions, hotel companies have launched mobile applications (apps) as an alternative e-relationship marketing (e-RM) channel. This study modified a progressive five-level e-relationship building model. The model was employed to evaluate e-RM features of the top 10 hotel companies’ mobile apps. The results indicated that these hotel companies maintained e-RM feature sophistication at the lower levels (Basic and Reactive), but relatively speaking, they did not utilize e-RM features extensively at the higher levels (Accountable, Proactive and Partnership). …

Dental Practice Success Vol. 2 No. 1, American Dental Association, Publishing Division

Dental Practice Success

No abstract provided.

2015 Ijbe Front Matter, Tamra Connor

International Journal for Business Education

1. Editorial Board
2. President's Letter
3. SIEC-ISBE International

Perceived Workplace Racial Discrimination And Its Correlates: A Meta-Analysis, María Del Carmen Triana, Mevan Jayasinghe, Jenna R. Pieper

Department of Management: Faculty Publications

We combine the interactional model of cultural diversity (IMCD) and relative deprivation theory to examine employee outcomes of perceived workplace racial discrimination. Using 79 effect sizes from published and unpublished studies, we meta-analyze the relationships between perceived racial discrimination and several important employee outcomes that have potential implications for organizational performance. In response to calls to examine the context surrounding discrimination, we test whether the severity of these outcomes depends on changes to employment law that reflect increasing societal concern for equality and on the characteristics of those sampled. Perceived racial discrimination was negatively related to job attitudes, physical health, …

Shaping Problems, Not Decisions: When Decision Makers Leverage Visual Analytics, Brian G. Williams

Student Scholarship

Just as modern software development strategies have introduced agile methods and rapid prototyping to organizations. Visual analytic tools now bring the same spirit of prototyping and iteration directly into the decision-making process. Yet decision makers and analysts may not yet be as “agile” as the tools they are using and instead tend to remain in their traditional roles during analytic tasks. The emerging analytic leaders are managers who do not merely act on the findings of others but rather find and shape problems by constantly interacting with data and scrutinizing and adjusting to changes in real-time data. Our research found …

Cohesion\, Flexibility\, And The Mediating Effects Of Shared Vision And Compassion On Engagement In Army Acquisition Teams, Edward Straub

Student Scholarship

This study examines shared vision and compassion as mediating factors and their impact on the effect of cognitive cohesion\, emotional cohesion\, and flexibility on individual engagement. For over 50 years defense acquisitions have been studied with little improvement in how weapons systems are developed and delivered to the U.S. military. This study takes a novel perspective in analyzing army defense acquisitions teams taking cues from systems theory\, emotional intelligence\, and family systems. Our survey of 412 individuals in an Army Life Cycle Management Command revealed an interesting link between individual team member perceptions regarding team cohesion and flexibility and the …

Engagement Factors In Community College Faculty As Mediated Through Shared Vision In U.S. Community Colleges, Manoj Babu

Student Scholarship

In post-secondary institutions, the one key ingredient to student success rates is faculty engagement. Community colleges have become the entry points for many students with the ending desire to attend traditional four-year colleges. They offer more individual attention, educational focus, and a greater degree of engagement between faculty and the students. Based on the belief that engagement factor becomes the pivotal contributors to institutions and their respective student success. Engagement is separated into various forms that lead to the success of faculty members. This study separated two very different forms of engagement, cognitive and emotional engagement. The findings of this …

Management And Leadership Style: Is Style Influenced By Engineering Education?, Jesse Levi Calloway

Engineering Management & Systems Engineering Theses & Dissertations

This paper addresses one aspect of the opportunity for corporations to reduce leadership development infrastructure by narrowing the participant pool to candidates that, intuitively, may be multi-skilled and capable of handling diverse roles and assignments within the corporate environment. In particular, the study seeks to determine the effect that engineering education has on leadership style by comparing the leadership style of certified project managers (CPMs), and non-CPM managers with engineering degrees, to the same for CPMs, and non-CPM managers, who do not possess engineering degrees. Engineering degrees may be further defined as mechanical, electrical, industrial and the like. Leadership styles …

A Cross Country Comparison Of Best Practices In Recruitment And Selection, Greg Vickers, Michael P. Mcdonald, Sara J. Grimes

Management: Faculty Publications

This study examines best practices in hiring related to the recruitment and selection process in English-speaking countries with an Anglo-Saxon heritage. Since such countries share a similar cultural backgrounds and histories, best practices are likely to be somewhat similar. Studies of best practices were examined in the following countries: United States of America, Australia, United Kingdom, Canada, and New Zealand. After looking at commonalities across “best practices” studies, the current investigation presents a common set of such practices in terms of usage.

International Venture Capital Firms Syndication And Performance: A Social Network Perspective, Amir Pezeshkan

Theses and Dissertations in Business Administration

Despite a growing body of research on venture capital firms, the process by which venture capital firms invest across borders remains unclear. This three-essay dissertation integrates the literature on venture capital firms, social network theory, and international alliances to examine following research questions: 1) How do network characteristics (i.e., structure and composition) of the international venture capital firms and their potential partners impact their syndication behavior? 2) What configurations of the ventures' and the international venture capital firms' attributes is associated with syndication in emerging markets? and 3) Does the host country influence the international venture capital firms' syndication behavior …

Three Essays On Institutions, Entrepreneurship, And Development, Adam Smith

Theses and Dissertations in Business Administration

Each of the three essays contained in this dissertation examine the relationship between institutions and entrepreneurship. The underlying theory that institutions shape entrepreneurs' outcomes is well established. However, the ways in which they do so turn out to be quite nuanced and show marked dissimilarities where low income individuals are involved in the entrepreneurship process. Each essay seeks to understand and identify what contexts individuals are more likely to participate in meaningful, development-oriented entrepreneurship. In essays I and III, the focus is on individuals at the bottom of the economic spectrum.

Essay I links opportunity entrepreneurship to the presence of …

Comparison Of Nurse Staffing Based On Changes In Unit-Level Workload Associated With Patient Churn, Ronda G. Hughes, Kathleen Bobay, Nicholas A. Jolly, Chrysmarie Suby

College of Nursing Faculty Research and Publications

Aim

This analysis compares the staffing implications of three measures of nurse staffing requirements: midnight census, turnover adjustment based on length of stay, and volume of admissions, discharges and transfers.

Background

Midnight census is commonly used to determine registered nurse staffing. Unit-level workload increases with patient churn, the movement of patients in and out of the nursing unit. Failure to account for patient churn in staffing allocation impacts nurse workload and may result in adverse patient outcomes.

Method(s)

Secondary data analysis of unit-level data from 32 hospitals, where nursing units are grouped into three unit-type categories: intensive care, intermediate care, …

Best Strategic Practices For Small And Medium-Sized Procurement Organizations, Peter O'Reilly

Publications

Presentation discusses best practices, goals and objective, and strategies, and for small and medium-sized procurement organizations.

Aligning With Aviation Industry Expectations And Requirements: Improving The Presentation Skills Of Erau Graduate Business Students, Janet K. Tinoco, Jason Alvarez

Publications

MBA students have diverse set of presentation skill levels. Students come from many parts of the world, different undergraduate degree programs, and with widely varying employment histories, if any at all. They need to build their understanding of what to present to whom and how.

Exploring The Impact Of Stakeholder Pressure On Environmental Management Strategies At The Plant Level: What Does Industry Have To Do With It?, Teresa K. Betts, F. Wiengarten, S. Tadisina

Faculty & Staff Research and Creative Activity

Stakeholder theory and empirical evidence confirm the positive relationship between stakeholder pressure and the implementation of environmental practices and strategies. However, the specific mechanisms and impact of selected stakeholder groups on environmental management strategies are relatively underexplored. In this paper, this shortcoming is addressed by exploring the impact of selected stakeholder groups on environmental management strategies taking the contingency factor industry into consideration (i.e., dynamic vs. static industries). Basing the arguments primarily on stakeholder theory, it is suggested that stakeholder pressures are perceived differently in plants in dynamic versus static industries. Similarly, it is suggested that the influence of stakeholder …

Exploring The Impact Of Stakeholder Pressure On Environmental Management Strategies At The Plant Level And Industry, Teresa Betts, F. Wiengarten, S. Tadisina

Faculty & Staff Research and Creative Activity

Stakeholder theory and empirical evidence confirm the positive relationship between stakeholder pressure and the implementation of environmental practices and strategies. However, the specific mechanisms and impact of selected stakeholder groups on environmental management strategies are relatively underexplored. In this paper, this shortcoming is addressed by exploring the impact of selected stakeholder groups on environmental management strategies taking the contingency factor industry into consideration (i.e., dynamic vs. static industries). Basing the arguments primarily on stakeholder theory, it is suggested that stakeholder pressures are perceived differently in plants in dynamic versus static industries. Similarly, it is suggested that the influence of stakeholder …

2015-03-30 Intercollegiate Athletics Committee Meeting Minutes, Morehead State University. Faculty Senate., Intercollegiate Athletics Committee

Faculty Senate Records

Intercollegiate Athletics Committee meeting minutes for March 30, 2015.

A Process Improvement Study On A Military System Of Clinics To Manage Patient Demand And Resource Utilization Using Discrete-Event Simulation, Sensitivity Analysis, And Cost-Benefit Analysis, Michael Q. Corpuz

Theses and Dissertations

Inefficiencies in the healthcare system are a growing concern. Long wait-times are a concern at military clinics because it takes servicemembers away from performing their duties. Managing wait-times are particularly challenging due to frequent relocations of servicemembers and variable patient demands that are less likely to be experienced by civilian clinics. Military clinics must be capable to meet increasing demand when servicemembers require a Deployment Health Assessment; it also needs to be capable of handling an instantaneous surge of walk-ins when a medical incident occurs in the local area. It must be able to meet these demands in a fiscally …

2015-03-26 Faculty Senate Meeting Minutes, Faculty Senate. Morehead State University.

Faculty Senate Records

Faculty Senate Meeting Minutes for March 26, 2015.

Modeling And Simulation Of Evacuation Plan For Hancock Stadium, Nirmal Neranjan Weerasekara

Theses and Dissertations

The goal of this study is to use Modeling and Simulation of Evacuation Plan (MSEP) to support management to execute proper evacuation plan in case of emergency at Hancock Stadium in Illinois State University. Analyses of the research literature and evacuation scenarios are used to build a simulation system that will connect a description of emergency and evacuation situation with its context. It shows how an evacuation plan actually functions. The results of the study will help safety managers to understand the current situations of evacuation according to the specific simulation scenarios. The evacuation simulation is categorized according to the …