Business Administration, Management, and Operations Commons^™

Labor Force Commute Mode Preferences And The Natural Environment, Brandon Killen

Accounting Undergraduate Honors Theses

In commuting to work, commuters select from a limited variety of transportation modes, including alternative modes like cycling and walking, based on needs and preferences. Understanding these needs and preferences, and how the conditions of the immediate environment can influence them can benefit both businesses and local governments in their efforts to accommodate the commute needs of their workers and better serve their communities. Though the body of commute preference research has grown significantly over recent decades, the study of the effects of the natural environment has remained mostly overlooked. In my research, I examined the relationships between selected weather …

Kinder Morgan’S Master Limited Partnership Reorganization, Brett Doyel

Finance Undergraduate Honors Theses

The main objective of this paper is to investigate the reorganization of Kinder Morgan’s (KMI) master limited partnership (MLP) structure. In October 2014, four publicly traded companies – Kinder Morgan, Inc. (NYSE: KMI), Kinder Morgan Energy Partners, L.P. (NYSE: KMP), Kinder Morgan Management, LLC (NYSE: KMR), and El Paso Pipeline Partners, L.P. (NYSE: EPB) – were merged under the Kinder Morgan, Inc. name. This study analyzes the consolidation of KMI through the use of qualitative and quantitative research. The qualitative research involves the study of the company’s 10-K reports, earnings call transcripts, and energy sector reports. The quantitative research includes …

An Analysis Of The Changing Competitive Landscape In The Hotel Industry Regarding Airbnb, Dean D. Lehr

Dissertations, Masters Theses, Capstones, and Culminating Projects

This thesis analyzes the competition between hotels and Airbnb in San Francisco. Airbnb is an internet platform that allows hosts to rent shared space, private rooms or homes to tourists. This study identifies the affect Airbnb has on hotels, workers, renters, neighborhoods, and tax revenue.

Interviews and research was engaged with travel industry professionals. Hoteliers were found to be apathetic about the competition between hotels and Airbnb.

Airbnb can be a meaningful experience between hosts and tourists. Budget travelers might not travel if not for low Airbnb rates. Airbnb rooms supplement hotel inventory during extraordinary events.

This utopian view …

Analysis Into The Effect The Sarbanes-Oxley Act Of 2002 Has Had On Investor Confidence In Audited Financial Statements, Richard F. Pino Iii

Business/Business Administration

This paper studies the impact that the Sarbanes-Oxley Act of 2002 (SOX) has had on investor confidence in audited financial statements. Most studies of SOX examined its effect on audit quality, but the principal goal that government officials wanted to accomplish was to restore investor confidence in audited financial information following the frauds at Enron, WorldCom, and other public companies. The main method used in gathering data is a small survey to investors, where they answered questions regarding certain parts of SOX to gain insights into investors’ perspectives. After analyzing the survey results as well as researching scholarly works on …

Organizational Study Of Information Technology, Law, And Purchasing Departments : City Of Fitchburg, Massachusetts, Edward J. Collins, Jr. Center For Public Management, University Of Massachusetts Boston

Edward J. Collins Center for Public Management Publications

The Edward J. Collins, Jr. Center for Public Management was hired by the City of Fitchburg to perform organizational studies of three departments, including the Information Technology (IT) Department, the Law Department, and the Purchasing Department. All three of the studies were to review the respective departments’ organizational structures, responsibilities, and practices with a goal of identifying areas of improvement that could result in improved operations and time and cost savings (IT and Purchasing) and areas in need of improvement (Law Department).

The Collins Center project team met with the directors of the three departments under review to understand their …

Improving Antibiotic Resistant Infection Transmission Situational Awareness In Enclosed Facilities With A Novel Interface Design For Tactical Biosurveillance, Ann L. Fruhling, Devika Ramachandran

Interdisciplinary Informatics Faculty Proceedings & Presentations

The implementation of the Electronic Health Record to substantially improve the practice of medicine has not fully reached its projected potential partly due to many barriers to its adoption. There is growing evidence that one of the reasons for the delay in the adoption of EHR has been due to the negative impact of current EHRs on the clinician-patient interaction, clinician workflow and communications. This research studies the usability of the Electronic Health Record for clinicians involved in cardiac care by evaluating various clinician-patient interaction workflows. The aim of the study is to identify inefficiencies by examining the similarities and …

Exploring The Relationship Between Revenue Management And Hotel Loyalty Programs, Melissa Elizabeth Buckley

UNLV Theses, Dissertations, Professional Papers, and Capstones

Loyalty programs are a staple of the hospitality industry. As time progressed, there has been a shift among the structure of loyalty programs to not only reward the large spend of casino players, but also to compensate other frequent travelers of the hotel. As hotels continue to offer increasing benefits and compensation while reevaluating the tier structure of loyalty programs, research was necessary to discover if these loyalty programs are extracting the maximum revenue per guest and creating overall revenue for the hotel.

The purpose of the study was to uncover the relationship between revenue management and hotel loyalty programs. …

Considerations For Implementing A Hotel Revenue Management System, Akram Mahesh

UNLV Theses, Dissertations, Professional Papers, and Capstones

To fully understand and implement a revenue management system, hotel managers will need to research all aspects of a system, its requirements, and the hotel’s requirements to ensure that they are implementing a system that will work best for their property. This kind of research requires finding information in literature that is scattered in many locations. An owner or manager of a small to midsize hotel would need to invest a lot of time and energy into this process. Unlike giant companies like Marriott or Hilton, small to midsize independent hotels do not have the manpower to research and implement …

Customer Delight: How Do We Achieve It? Customer Service And Exceeding Expectations, Katherine Landahl

UNLV Theses, Dissertations, Professional Papers, and Capstones

Customer loyalty is one of the greatest marketing goals of any organization. Traditionally, the key to loyalty has been satisfaction. More recently, consumer delight has been linked as having a stronger connection to loyalty. This paper explores through a literature review, the connections between customer service, loyalty, satisfaction, and delight through the lens of the experience economy. Then, recommendations are provided for academics and hospitality professionals alike on how to delight customers through future research and front-line employee policies and procedures.

Data Anonymization And Its Effect On Personal Privacy, Nicole Ganz

Business/Business Administration

Everyone’s personal privacy is extremely vital and people go through great lengths to ensure that their information is secure. Corporations who collect or utilize data do realize this and strive to protect their customer’s information. But can data be released to research companies without jeopardizing the privacy of the people? The more sensitive the released data is, the more companies have to mitigate the probability of being able to link the data together. Companies collect big data because it can be examined to predict patterns and be used for marketing, thus increasing their chances of becoming successful. To replicate the …

Domination: The Consequence Of A Modern Day Monopoly, Matthew Haimson

Business/Business Administration

The objective of this study is to find out what constitutes a company as a monopoly. There are various indicators which establish a monopoly from other dominating businesses; however, it is difficult to pin-point how one company controls the market over its competitors. With financial and quantitative data, there are ways `to determine how a company may be heading towards that direction. In this study, there were two organizations selected and compared; one which has displayed monopolistic features, while the other is slowly being dominated by its competitor. After carefully analyzing and comparing the two well-known corporations, various inferences were …

Social Media: How The Most Influential Marketing Tool In Today’S Society Can Benefit And Enhance Developing Companies, Morgan Ariel Rosh

Business/Business Administration

The purpose of this study is to investigate the effects of social media and the great impact it can have on small to medium sized companies. Social media has proven itself to be an strong channel for marketing due to its capabilities to see what consumers are talking about as well as allowing companies to directly communicate with said consumers in the blink of an eye. This study was conducted alongside Careers on the Move, a boutique job placement firm located in Midtown Manhattan. Over the span of seven months, I tested out a variety of different social media techniques …

A Study On Employee Engagement Program In Full Service Hotel, You Han

UNLV Theses, Dissertations, Professional Papers, and Capstones

No abstract provided.

The Effects Of Emotional Intelligence And Relational Climate Of Innovation, Lori D. Kendall

Student Scholarship

The relentless challenge to innovate is the DNA of high-technology firms, and continues to capture attention of scholars and practitioners alike. High-technology firms grow faster on intellectual capital assets with shorter life expectancy; they must pivot in response to external forces more quickly. The challenge for R&D leaders is to ensure that R&D groups provide new opportunities for growth by effective transfer of technology ideation to commercial products. Leaders in these dynamic environments operate in microfoundations of organizational routines and processes within an organization that motivate the sensing, seizing, and executing dynamic capabilities. R&D leaders within the firm are forced …

The Impact Of Employee Engagement And A Positive Organizational Culture On An Individual’S Ability To Adapt To Organization Change, Jane D. Parent, Kathi J. Lovelace

Management Faculty Publications

The purpose of this paper is to explore the connections between employee engagement, positive organizational psychology and an individual’s ability to adapt to ongoing organizational change. We review the literature on individual adaptability, positive organizational psychology, and employee engagement and propose a model that suggests that a positive work culture enhances employee engagement and in specific cases leads to increased adaptability. Suggestions for future research are provided with the intent to further the academic research in this area.

The Celtic Way: Order, Creativity, And The Holy Spirit In The Celtic Monastic Movement, Fiona Leitch

Senior Honors Theses

The Celtic monastic movement lasted hundreds of years and is responsible for much of the spread of Christianity to the West. Much of the movement’s success can be attributed to the Celtic Christians’ understanding of the importance of the role of creative culture and order as well as an openness and responsiveness to the leading of the Holy Spirit. It is these three things working in tandem that influenced the success of the Celtic monastic movement. Although the movement ended a thousand years ago, it can offer guidance and wisdom for carrying out ministry today. A case study of Cuirim …

Impact Of Menu Designs And Personal Dietary Behaviors On Young Millennials' Restaurant Menu Choices, Yuan Tian

UNLV Theses, Dissertations, Professional Papers, and Capstones

The global prevalence of obesity has more than doubled since 1980. In response to this health crisis, the U.S. Food and Drug Administration finalized the Menu Calorie Labeling Rule in 2014. It requires that food service chains post Calorie information next to all food items on menus. Young Millennials aged 18-24 reportedly have poor dietary habits, which contributes to obesity rates. This on-line study surveyed 505 young Millennials to evaluate the relationship between young Millennials’ Calorie choices on restaurant menus and various factors, including menu design, personal dietary behaviors, and demographic characteristics. The survey data was analyzed using logistic regression. …

Performance Sports: An Excuse For Doping?, Vladislav V. Loenko

Business/Business Administration

The objective of this study is to determine what characteristics in high performance athletes are likely to create a desire to use a doping substance. After reviewing the works of notable scholars addressing similar concerns, research has helped to identify some of the prominent factors liable for this manifesto. This paper focuses on psychological determinants within highly competitive individuals, specifically those who have a predisposed desire for achievement, which correspond with a higher propensity to use performance-enhancing drugs. In order to effectively assess the findings for this hypothesis, its application is strictly devoted to performance sports.

Does Steering Committee Information Processing Capacity Influence Project Success In Enterprise Wide System Implementations - A Field Study, Kris Murphy

Student Scholarship

Organizations make significant investments in enterprise-wide system development--also known as enterprise resource planning (ERP). They deploy several governance mechanisms to achieve strategic goals associated with the system implementations. Yet, success in such endeavors remains elusive. To improve success rates, companies have, for some time, deployed organization-wide executive steering committees which oversee these initiatives. Still, scholars and practitioners have limited understanding of what makes these committees, if at all, successful. This study contributes to limited research on steering committees by examining engaged steering committees (in contrast to portfolio balancing committee)--which oversee enterprise-wide system implementations--success in enterprise-wide system implementations in three ways. …

The Role Of The Integration-Responsiveness Framework In An International Branch Campus: A Case Study, Tammy Joy Silver

UNLV Theses, Dissertations, Professional Papers, and Capstones

Similar to multinational corporations, international branch campuses have the challenge of maintaining legitimacy in different cultural and regulatory environments across national borders. It is common for organizations to modify business practices when expanding operations abroad to respond to local demands and preferences based upon cultural expectations and regulatory requirements.

National culture is comprised of the underlying values, beliefs, and attitudes of a society that drives behavior and expectations (Hofstede, 1980). Differences in national culture determine the amount of local adaptation necessary to conduct business in a foreign country (Kostova & Roth, 2002). International branch campuses must also maintain quality assurance …