Business Administration, Management, and Operations Commons^™

Saving Grace: Digitization To Stay Or Address Crisis?, Smitha Vasudevan

University of South Florida (USF) M3 Publishing

As the successive waves of lockdown brought the shutters down on all business, small and medium businesses have had to address acute loss of business. The disruptive changes occasioned by Covid 19 pandemic has resulted in the use of digital technologies to mitigate the challenges (Richter, 2020). This paper examines how small retail businesses have integrated digital tools to manage the crisis, and whether this will add long term value for their business. Digitization offers SMEs opportunities to improve efficiency of operations and effectiveness of their customer relationships. Covid-19 has been a shock to the sector, and had a rapid …

A Customer Segmentation Model Proposal For Retailers: Rfm-V, Pinar Ozkan, Ipek Deveci Kocakoc

University of South Florida (USF) M3 Publishing

Today's businesses have large quantity of demographic, economic and behavioral data on their customers with the rapid development of computer and internet technologies. Customer segmentation analyzes are carried out on the basis of various parameters in order to identify and group consumers with different needs and wishes and to develop marketing applications and solutions specific to each group. RFM analysis is a commonly used and well-known customer value evaluation tool for analyzing and classifying vast volumes of customer data quickly and effectively. It is used to numerically identify the correct customers by examining how recently, how often and to which …

Value Chain For A B School In India, Vimal C. Verma, Devashish D. Gupta

University of South Florida (USF) M3 Publishing

Education has become the largest advertiser, according to estimates, with a large chunk of that money going toward enhancing the industry’s reputation. Due to the introduction of WTO rules, management education is becoming more competitive, and the Indian market is now open to foreign competitors as well, B schools in India are anticipating what would please their customers. The high number of applicants taking the CAT exam this year shows how popular management education is becoming. Students at B-schools and those aspiring to them are interviewed for this study, which aims to determine the value chain of an ideal B …

Seeking A Friend And Ally, Steven J. Hyde, Eric Bachura, Darcy K. Fudge Kamal, Meghan A. Thornton-Lugo

Management Faculty Publications and Presentations

It is widely known in other micro fields such as organizational behavior and psychology that motivation is an important predictor of behavior. Yet the alliance and Upper Echelons literature have largely overlooked this important antecedent. A deeper understanding of a CEO’s motivations can illuminate why a firm may engage in higher levels of alliance activity while another firm may not. In this study, we explore how CEO needs—a manifestation of internal motivation—may impact alliance behavior. The results of our study demonstrate that the motivations of CEOs – namely their need for affiliation– have a non-linear relationship with alliance activity. More …

Turning Disruption Into Growth Opportunity: The Red Team Strategy, Sunny Li Sun, Yanli Zhang, Zhu Zhu

Department of Management Faculty Scholarship and Creative Works

The purpose of this paper is to propose a broadened and integrated red team strategy with concrete steps to help companies better deal with the disruptive forces prevalent in our world today and turn disruptions into growth. We suggest four key steps to help companies implement the red team strategy: 1) create a red team culture and encourage diverse perspectives, 2) establish an independent red team to overcome organizational inertia, 3) use the red team to embrace disruption and growth opportunities, and 4) take a milestone approach to red team execution and resource allocation. Our red team strategy provides concrete …

Proceedings Of The Global Conference On Services Management: Volume 2, Cihan Cobanoglu, Valentina Della Corte

University of South Florida (USF) M3 Publishing

This is the second volume of the Global Conference on Services Management Proceedings Series.

ISSN: 2641-5062

Advances In Global Services And Retail Management: Volume 2, Cihan Cobanoglu, Valentina Della Corte

University of South Florida (USF) M3 Publishing

This is the second volume of the Advances in Global Services and Retail Management Book Series. This volume has the following parts:

• Part 1: Hospitality and Tourism
• Part 2: Marketing, E-marketing, and Consumer Behavior
• Part 3: Management
• Part 4: Human Resources Management
• Part 5: Retail Management
• Part 6: Economics
• Part 7: Accounting and Finance
• Part 8: Sustainability and Environmental Issues
• Part 9: Information Technology

ISBN: 978-1-955833-03-5

Hospitality and Tourism

• Significance of VR in the spa: A spatial analysis
  • Irini Lai Fun Tang, Schultz Zhi Bin Xu, and Eric Chan
• Social media marketing in rural hospitality and tourism destination research
  • Samuel …

Employment Of Blue-Collar Workers In Organized Retail Sector: The Case Of Turkey, Inci Kayhan-Kuzgun

University of South Florida (USF) M3 Publishing

This study provides an outlook on employability of blue-collar workers in the organized retail sector as a case study of Turkey. The employment conditions of blue-collar workers are different from the employment of the white collars. Internal and external factors affect development of organized retail sector. Besides working university students has an important share in the employment. The paper is organized in three chapters. Firstly, the development process and segmented structure of retail sector is discussed based on the Trade Law. The firms of organized and unorganized retail sector as commercial firms are subject to the Trade Law. The tradesmen …

Formation Of Supply Chain Contract: Theory And Experiment, Lei Hua

Management Dissertations - Archive

In recent years, the globalization in business has transformed the traditional linear supply chain into a complex network of interactions among supply chain participants across different tiers. In such a supply chain system, firms are facing the challenges of making better operational decisions on strategic sourcing and collaborative/competitive negotiations. My dissertation explores the formation of supply chain contract under competitive scenarios in complex supply chain networks from both theoretical and behavioral perspectives. Specifically, Essay 1 examines the implications of asymmetric bilateral relations for supply contract negotiations under retail competition and highlights the intuition that a firm should not only focus …

A Multifaceted View Of Career Choice And Work Outcomes Of Nurses In Healthcare, Ifeyimika Oluwadamilola Ogunyomi

Management Dissertations - Archive

Turnover among new nurses is rampant within the health care industry and generated significant costs for organizations and the nursing profession. The overall aim of this dissertation is to understand the career choice motivations of nurses through a framework that link initial choice motives with eventual turnover intent. A broader management understanding of the experiences and attitudes of nurses in various situations will inform healthcare organizations as to the performance management strategies to develop for employee retention. I address this by exploring pertinent situations in the nursing work environment across three essays, which incorporate qualitative and quantitative research methods. The …

Examining Technology’S Impact On Hotel Operations: A Systematic Review Of Hospitality Research Literature, Xinru Chen

UNLV Theses, Dissertations, Professional Papers, and Capstones

In the hospitality industry, technology’s impact on hotel performance is a central topic since it is closely related to operators’ budget allocation and business decisions. However, former studies have devoted little attention to this issue and have exhibited mixed attitudes, which makes it more difficult for hotel operators to make their technology adoption decisions. To determine the scope of technology’s implication on operations, this study will conduct a systematic review and examine technology’s impact on hotel performance based on the empirical evidence given by scientific publications in the hospitality industry from the last 20 years. The data was obtained from …

Effect Of Social Media Marketing On Online Retail Performance Of Konga Nigeria Ltd, Abubakar A. Adamu, Muhammed Yazeed, Mohammed A. Dantsoho, Jamilu Abdulkadir, Aliyu A. Gemu

University of South Florida (USF) M3 Publishing

In Nigeria, e-commerce companies treat estimated delivery dates with a lack of confidence, as some industry insiders suggested. In an already small and addressable market, potential customers can shop on international e-commerce platform alternatives far more conveniently than on local, fragmented ones. With a market unsuitable for e-commerce, underdeveloped digital payment services and poor logistics and shipping infrastructure have resulted in high operating costs. With that in mind, this study examines the effect of social media marketing on the online retail performance of Konga Nigeria Ltd. In this study, data was collected using a questionnaire technique and a sample size …

Theoretical Town Centre Management Framework: Setting The Agenda For A Sustainable Future, David Jordan, Angela Wright

Conference Materials

The purpose of this study is to examine the current Town Centre Management [TCM] practices within Ireland’s rural towns since the abolition of Town Councils in 2014. This new study finds that Ireland’s approach to TCM is much more complicated and multifarious, with varying practices across the samples. The findings highlight a fractured TCM partnership between the private sector (Retailers, Volunteering Groups, Citizens, and Business Owners) and the public sector (Local Government). This paper also presents findings that despite respected recommendations from semi-state bodies to drive town centre management by local ‘dynamic leaders’, no model has been developed to attract, …

Homogamy Or Heterogamy: The Effects Of Ceo Marriage On Family Firm Performance, Xi Yang, Wanrong Hou, Wencang Zhou

Management Faculty Publications

By integrating the complementary needs theory of mate selection and the notion of complementary assets into the research of family business, we propose that three components of spousal capital complement each other. We elaborate on how homogamy and heterogamy in terms of various socioeconomic and psychological factors can affect family business performance through its impact on marital conflict—an individual-level lens. The empirical analysis on the questionnaires conducted to CEOs of small and medium-sized family firms in the U.S. shows that occupational homogamy and religion homogamy have a positive effect on family-business firm performance, while psychological heterogamy has a positive effect …

J Mich Dent Assoc August 2021

The Journal of the Michigan Dental Association

Every month, The Journal of the Michigan Dental Association brings news, information, and features about Michigan dentistry to our state's oral health community and the MDA's 6,200+ members. No publication reaches more Michigan dentists!

In this issue, the reader will find the following original content:

• A cover story on “Diversity, Equity, Inclusion, and Dentistry: Understanding the MDA’s Perspective”.
• A feature article, “Diversity, Equity, Inclusion, and Dentistry: Its Impact on Oral Health — You Can Make a Difference!”.
• A feature article from the Journal’s DEI series, “Welcoming Diversity, Equity, and Inclusion with Students Considering Careers in Dentistry”.
• A feature clinical article …

Cfo Compensation And Public Company Audit Fees: A Study Of Relationships And Influence On Audit Pricing, Charles T. Fagan

Doctoral Dissertations (DBA)

From the Introduction:

In corporate America, most executives have multiple forms of compensation ranging from a base salary, which is fixed, to annual and multi-year bonuses, which are normally tied to some performance based metrics; to longer-term incentives such as stock options, stock grants, restricted stock units (RSUs) and other forms of equity-based compensation. Aside from a base salary within normal ranges, all other forms of compensation are normally meant to incentify an executives’ behavior to work in the best interest of the company and its shareholders. At least, that is the theory on incentive-based compensation.

It is quite common …

Analysis Of Key Factors That Impact Large Cap Us Firms’ Financial And Market Performance At Different Phases During The 2007- 8 Financial Crisis, Ken Lobo

Doctoral Dissertations (DBA)

The financial crisis of 2007-8 provides an opportunity to investigate which factors have a significant impact on firms at different stages of the crisis. This paper considers this shock event along these lines: impact of leverage on a firm can vary depending on timing of the crisis; firm are challenged to invest as the crisis recedes; revenue growth can enhance and sometimes impede returns; choosing to hold cash or not when a firm make the trade-off with investment and both the timing and decision are important; investors, managers and shareholders perceive these actions and events differently. Large cap US firms …

Which Financial Measures Can Be Leveraged To Help Close The Unfunded Liability Gap For State Pension Plans?, Selette M. Jemison

Doctoral Dissertations (DBA)

The main purpose of this study is to identify the key determinants of the unfunded liability (UL) for state and local public Defined Benefit (DB) pension plans. The UL is a measure of pension debt in plans across the U.S. This debt continues to rise while pension obligations to current and future retirees must also be satisfied. The UL is derived by subtracting the market value of plan assets from its accrued liabilities. If assets are less than liabilities, it signals a lack of funds set aside to cover all pension benefits and generates what is known as an unfunded …

Drone Technology In Agriculture Appraisal, Cj Johnson

All Graduate Plan B and other Reports, Spring 1920 to Spring 2023

The purpose of this project is to conduct a cost-benefit analysis of implementing a UAV/drone technology within agricultural appraisals. This project is categorized into four categories; introduction, literature review, methodology, and conclusions. The methodology portion of the project is a capital budget analysis measuring the effectiveness of UAVs within the appraisal department. The capital budget will be further developed by conducting a Present Value (NPV) analysis. The NPV analysis consists of a five-year NPV analysis measuring changes in productivity and total revenue caused by UAV technology.

Results were found by using @Risk simulation to simulate data gathered during the project. …

The Evident Need For Banking Reform In The Legal Marijuana Industry, Jonathan T. James, Steven C. Tippins

Journal of Sustainable Social Impact

Marijuana reform legislation has created a lucrative industry for legal marijuana on the local and state level in some jurisdictions. Federal laws have forced legal marijuana dispensaries to be cash-only businesses with limited banking options. The lack of normal banking services has also affected firms’ ability to manage profits earned from operations. Our hermeneutic phenomenological study was grounded by the conceptual framework of the motivations of humans and humans’ need to feel safe. The participants in this study were owners and operators in the legal marijuana industry in Colorado. Data were collected through interviews, although the Coronavirus (COVID-19) pandemic of …