Business Administration, Management, and Operations Commons^™

Analyzing Business-Focused Social Networks In Hiring: The Influence Of A Job Candidate's Network On A Recruiter's Hiring Recommendation, Hannah V. Kibby

Graduate Theses and Dissertations (2019 - present)

Social media has altered the ways in which people interact. Business-focused social media profiles, such as those on LinkedIn, can act as a proxy for a traditional resume. However, these websites differ from a traditional resume in that information presented is sometimes informal, personal, and irrelevant to the member’s career. Furthermore, HR employees are able to view a job candidate’s social network. This research investigates the influence of a recruiter’s knowledge of an applicant’s professional network on the recruiter’s perception of the applicant’s trustworthiness and hence their willingness to take risk in the hiring relationship. A review of the literature …

Impact Of Dynamic Capabilities On Small And Medium-Sized Enterprises (Smes) Performance In Oman, Naema M. Albimani

Graduate Theses and Dissertations (2019 - present)

Drawing on dynamic capabilities’ theory, this study examines the impact of entrepreneurial knowledge (EK) on firm performance in Oman, a member nation of the Gulf Cooperation Council (GCC). In addition, two aspects of dynamic capabilities: (1) opportunities recognition and (2) opportunities exploitation, were explored as potential mediators of the indirect relationship between entrepreneurial knowledge and firm performance. Using a cross-sectional survey design (N=102), the study found entrepreneurial knowledge has a direct, positive, statistically significant relationship on firm performance, as measured by customer satisfaction and market effectiveness. At the same time, the sequential mediation of opportunity recognition and opportunity exploitation was …

Ensuring An Inclusive Environment For Deaf And Hard Of Hearing Patients, Joseph Samona Dds, Michael Korleski Rdh, Bsdh, Stephen J. Stefanac Dds, Ms

The Journal of the Michigan Dental Association

This article emphasizes the need for an inclusive environment in dental practice for Deaf and hard of hearing (DHH) patients. It sheds light on the challenges faced by DHH patients during dental appointments, such as communication barriers due to mask-wearing and lack of sign language interpreters. The article highlights the importance of using proper terminology, understanding communication preferences, and providing accommodations to ensure effective communication with DHH patients. It also discusses legal requirements, including the Americans with Disabilities Act, to provide reasonable accommodations. Ensuring inclusivity in dental practice is essential to improving access to care and enhancing oral health outcomes …

The Art In Science: The University Of Michigan’S Bioartography Project, Deborah L. Gumucio Phd

The Journal of the Michigan Dental Association

"The Art in Science: The University of Michigan’s BioArtography Project" emphasizes the importance of using art to convey scientific information to the public. Scientists and medical professionals often struggle to communicate their research effectively to non-experts. The BioArtography Project, initiated in 2005, combines art and science to bridge this communication gap. It features striking images of cells and tissues under microscopes, accompanied by lay-language descriptions of the research behind each image. The project aims to engage the public, stimulate curiosity, and convey information about scientific discoveries. BioArtography images have led to meaningful discussions with the public, dispelling myths and educating …

Brain Waste Among Highly Skilled Immigrants In The United States, Kimberly Alva-Chavers Gardner

Master's Projects and Capstones

The issue of brain waste and underemployment among highly skilled immigrants is a key issue facing the United States today. This problem of equity has turned into an issue of economic stability in a country with a waning population whose workforce will soon depend on immigrant and international workers. Multiple agencies, including government programs and nonprofits, are attempting to address this issue from a language learning perspective. Using the theoretical framework of Cultural Capital and Community Cultural Wealth, this research project suggests that the key to reducing brain waste and underemployment among highly skilled immigrants is to take the focus …

2022-12-01 Faculty Senate Newsletter, Morehead State University. Faculty Senate.

Faculty Senate Records

Faculty Senate newsletter from December 1, 2022.

2022-12-01 Faculty Senate Meeting Minutes, Morehead State University. Faculty Senate.

Faculty Senate Records

Faculty Senate meeting minutes from December 1, 2022.

Negative Customer Reviews And The Online Decision-Making Process: The Role Of Construal Fit, Minji Kim

UNLV Theses, Dissertations, Professional Papers, and Capstones

Consumers seek out online reviews to aid their decision-making, particularly when purchasing products and services online. Given their power to influence consumer behavior, online reviews have been extensively studied in various settings. While much research has focused on what determines the performance of online reviews, limited research has focused on why a particular review receives more or less attention from consumers. This study aims to fill this knowledge gap by exploring how consumers with different mindsets respond to online reviews framed at different levels of construal. Applying the construal fit principle, this research predicts that consumers more fluently process online …

Transformative Tourism Experience: Openness To Thriving, Solbi Lee

UNLV Theses, Dissertations, Professional Papers, and Capstones

Over the last two decades, there has been growing academic rhetoric regarding the concept of transformation. Furthermore, the discussion of transformative experiences extends to the tourism industry and literature, reflecting the changing tourists' profiles and demands that challenge Destination Management Organizations (DMOs) to deliver tourist experiences that incorporate self-reflection and personal transformation. Transformative tourism experiences (TTE) (Soulard et al., 2021) refer to extraordinary encounters and episodes that prompt high emotional reactions that bring an opportunity to explore the self and significant inner personal changes. Despite the emerging academic and practical attention on TTE, research empirically testing the antecedents and outcomes …

Franchising: A Microfoundational View Of Personality Relationships Towards Franchisee Financial Performance, Christopher Heath Rehkop

Theses and Dissertations

The franchisor-franchisee relationship is unique; it provides a blend of entrepreneurial spirit with the structure of an established corporation. Franchisees operate with a degree of independence, taking certain risks and managing the details of day-to-day business, yet are also obligated to follow prescribed systems and processes of the franchisor. Both parties have a vested interest in the success of this relationship. While many macro-level factors (economy, technology, and demographics) come into play for a franchise’s success, one micro-level variable that may be identified early during recruitment is the personality characteristic of the franchisee candidate. A micro-level or “microfoundations” approach addresses …

Knowledge Integration, Complex Adaptive Systems, And The Choice Of Foreign Entry Mode: Internationalization From A Knowledge-Based Perspective, Thomas Michael Santomauro Iii

Theses and Dissertations

Knowledge is the most critical strategic asset that a firm possesses, and the ability to integrate knowledge is among the most essential determinants of competitive advantage. However, the multiple characteristics of knowledge result in inconsistent definitions, leading to a wide range of constructs and studies that yield conflicting results, reducing generalizability. Limited empirical evidence supports the proposition that knowledge integration is a function of the changing knowledge structures of firms. In this study, complex adaptive systems theory was leveraged to develop an empirical examination of the influence of knowledge complexity on foreign entry mode (FEM) choices and the subsequent ability …

Social Media Impact On Small Brick And Mortar Businesses, David N. Bowles

University Honors Theses

This thesis examines the implementation of various strategies and goals for small to medium brick-and-mortar enterprises regarding their use of social media. Drawing from primary data collection with small brick-and-mortar businesses within the greater metro area of Portland, Oregon, the value of social media is the ability of an organization to create a sense of value for their consumers while promoting positive relations and enhancing the consumer's ability to interact with an organization on a more personal level. Focusing on the implementation of various strategies and promotional efforts to increase the success of these small businesses and align their organizational …

Payment Profiles: Using Payment Transaction Data To Identify And Characterize Gamblers, Kasra Ghaharian

UNLV Theses, Dissertations, Professional Papers, and Capstones

Payment providers in the gambling industry facilitate transactions, allowing customers to transfer money to and from wagering accounts. Payments transaction data is information that is captured from these transactions, including, for example, the type, amount, time, and location. How this data may be used for gambling harm minimization and prevention has garnered significant interest, particularly due to accelerated payments modernization in the wake of the COVID-19 pandemic. With this study, I explored the utility of payments transaction data to categorize subgroups of gamblers in order to identify individuals who may be at-risk of harm. I benchmarked six cluster analysis methods …

Salesperson-Customer Dyads In The Casino Gaming Industry: How Sales Competencies And Relationship Lifecycles Influence Customer Satisfaction And Account Profitability, Alicia Lechtenberger

UNLV Theses, Dissertations, Professional Papers, and Capstones

Developing extraordinary relationships between sales personnel and customers is essential to corporate success. To meet the increasing demands of customers within the hospitality industry, corporations must ensure they pair customers with salespeople who are highly competent, possessing refined and adaptable skill sets that directly increase customer satisfaction and account profitability. Corporations spend billions of dollars annually on hiring and training salespeople; yet, salespeople often quit or miss their quota targets. Considering this industry-wide business problem, the purpose of this dissertation study was to determine how sales competencies influence customer satisfaction and account profitability while taking into consideration the duration of …

Systematic Scoping Literature Review To Study The Impact Of Leabnese Financial Crisis 2019-2020 On The Banking Sector, Nour Mohamad Fayad

BAU Journal - Creative Sustainable Development

Over the last thirty years, blunders have been committed in the Lebanese financial sector. Besides, mistakes made with good faith, and the financial and economic crisis of years 2019 and 2020, on the other hand, has resulted in much greater deficiencies of trust and rises in the emotional distance between Lebanese people and their banks than the previous crisis. One collateral effect of the crisis and the, at times, scorching antagonisms that have afflicted banks and their customers has been an unfathomable reluctance on the part of banks to interact with their consumers. Therefore, this research spots the light on …

How Big Data Will Be An Added Value To Scm?, Rawad Issam Jaber-Chehayeb

BAU Journal - Creative Sustainable Development

It is the era of digital information technology where almost everything is going smart. Thus, organizations move towards digitalization that cause the emergent of Big Data. Analyzing big data is the big challenge today. Being smart puts the world under a big challenge to adapt, change, and upgrade systems to analyze the Big Data using the high technology. Challenges are growing with the market and appears in different forms. Many of these challenges can be hard or difficult to handle on your own if you are a small to medium size business without the help of supply chain management system. …

Importance Of Good Communications For Generational Ag Business Transfers, Allan Vyhnalek

Cornhusker Economics

Adapted from Right Risk, volume 10, Issue 10, October 2022.

Effective communication within a farm or ranch family, especially when multiple generations are operating and managing the business, is the underpinning of all other decisions made in a family business. It is critical that farm and ranch families identify areas of contention and develop communication skills that will allow them to negotiate satisfying outcomes. This may involve basic skills training, including communication, problem solving, and decision making.

Pilgrim Experience And Revisit Intention Post Covid-19: An Exploratory Study Of Amarnath Holy Shrine In Jammu And Kashmir, India, Ramjit Singh, Adil Nazki, Mudasir Mir

International Journal of Religious Tourism and Pilgrimage

The present preliminary study seeks to explore the pilgrim tourist experience and their revisit intentions post-COVID pandemic. Data were collected at the Amarnath Holy Shrine in Jammu and Kashmir, India, using a combination of primary and secondary sources, including seven in-depth semi-structured telephone interviews with pilgrims using the snowball sampling technique. Five main themes were found regarding revisiting intentions, including ease of registration, safety and security, health facilities, accommodation facilities, food and beverage services, and connectivity of the destinations. The study highlights that despite COVID-19, most respondents agree to return to visit the holy Amarnath Cave as they felt that …

Building A Mentor-Mentee Maturity Model, Leroy A. Alexander

USF Tampa Graduate Theses and Dissertations

In an exploratory, qualitative, traditional dissertation, this study proposes a framework for mentoring within federal government contractor firms. It seeks to understand how government contract firms draw value from their mentorship experiences and which aspects of mentorship programs are more important for this market segment. Two key issues have been identified: (1) government contractor firms are applying incompatible mentorship frameworks; and (2) managers responsible for developing their organizations’ capabilities through the implementation of mentoring programs are unaware of the characteristics unique to work groups within their firms. Observance of a federal government contractor firm struggling to implement a mentorship program, …

Make The Effort, Take The Time: A Qualitative Study Of Inclusive Managerial Interactions At A Canadian Energy Company, Gregory M. Kober

USF Tampa Graduate Theses and Dissertations

Workplace inclusion both maximizes the benefits of a diverse workforce and simultaneously reduces its negative consequences. However, a majority of the inclusion research takes an explicit or implicit management-focused perspective. This is problematic because management has more power than employees and executives are usually exemplars of the dominant organizational culture. In order to be more holistic, inclusion research should be much more deeply informed by a subordinate-centered understanding of workplace inclusiveness. Those with less power, those who are minoritized, and those who are marginalized have critical perspectives that must be brought to bear on the construct of workplace inclusivity.

This …