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Tell Me, Do You Feel It Too? A Meta-Analysis Of Dyadic Emotional Contagion In The Workplace, Stefanie Fox 2023 Portland State University

Tell Me, Do You Feel It Too? A Meta-Analysis Of Dyadic Emotional Contagion In The Workplace, Stefanie Fox

Dissertations and Theses

Emotional contagion influences multiple important individual and organizational outcomes, including burnout, job satisfaction, organizational citizenship behaviors, and task performance. The current meta-analytic review utilizes Barsade and colleagues' model of emotional contagion in organizational life and Van Kleef's emotions as social information model, creating a theoretically and empirically based examination of emotional contagion in organizational dyads covering the past 30 years of research. It offers nuance to traditional positive and negative affect conceptualization by utilizing Van Kleef's four social emotion categories (i.e., affiliation, appeasement, dominance, supplication) along with general positive and negative valanced emotional expressions as antecedents of emotional contagion. Using …


Where Are All The Latinas In Information Technology? Understanding And Engaging "La Fuerza Potente" Of A Powerful Demographic, Diana Orozco 2023 University of the Incarnate Word

Where Are All The Latinas In Information Technology? Understanding And Engaging "La Fuerza Potente" Of A Powerful Demographic, Diana Orozco

Theses & Dissertations

This study was inspired while I was researching other studies on employee motivational factors for non-profit organizations. I stumbled across the employment factors of Latinas in IT. This led me down a path of researching numbers, facts, organizational campaigns, and employment statistics. Latinas represent only 1% of the IT workforce, despite educational and organizational hiring campaigns and efforts. This led me to further inquire: What are the obstacles, what are the motivators, what is the solution and finally how would the resolutions be implemented? With many qualitative and quantitative studies that identify the deficiency, there has been little done to …


Ua80 Bylaws Revised, W Club 2023 Western Kentucky University

Ua80 Bylaws Revised, W Club

University Organizations

Bylaw revisions made in August 2023.


Enhancing Employee Voice In Government: Transparency, Trust, And Cognitive Empowerment, Jomarie Phelan Honcoop 2023 University of Denver

Enhancing Employee Voice In Government: Transparency, Trust, And Cognitive Empowerment, Jomarie Phelan Honcoop

Electronic Theses and Dissertations

For organizational change to take root, develop, and realize the desired goals and benefits, employees are increasingly asked to be an integral part of the change process, to speak up and use their voice to point out areas to improve and ways to be more efficient. Organizations and managers must create a climate where this employee voice, a multidimensional construct comprised of promotive and prohibitive voice, is encouraged and heard, and where the employee is empowered to effect change and make improvements. Both types of voice are potent mechanisms for improving public services, and government organizations in particular, as compared …


Not Too Scared To Enter: Understanding The Uppsala Model’S Complexity As Sme Decision Makers Enter High-Risk Countries, Andrew Kindfuller 2023 University of Denver

Not Too Scared To Enter: Understanding The Uppsala Model’S Complexity As Sme Decision Makers Enter High-Risk Countries, Andrew Kindfuller

Electronic Theses and Dissertations

Johanson and Vahlne’s Uppsala internationalization model is a framework for understanding sequential internationalization, experiential learning, and the commitment decision processes designed to answer the question: “Why and how do firms internationalize?” Each potential market is distinctive due to dissimilar languages, cultures, religions, ethics, political systems, laws, business norms, etc. – all these perceptual differences, which can potentially block the free flow of information between markets, are called “psychic distance.” By completing 34 detailed, semi-structured interviews with executives who have recently made significant financial or resource commitments to enter 28 different challenging countries, this is the first study to focus with …


Experience Matters: Exploring How Firms Build Dynamic Capabilities Through Execution Of The M&A Transaction Process, Chauntel R. Graves 2023 University of Denver

Experience Matters: Exploring How Firms Build Dynamic Capabilities Through Execution Of The M&A Transaction Process, Chauntel R. Graves

Electronic Theses and Dissertations

Existing M&A and organizational learning theory research suggests the firm can develop expertise in M&A process execution with each successive M&A transaction experience. The ability to align, assimilate and exploit this learning to build acquisition capability over time aligns with the dynamic capabilities theory. This study inductively explores how the firm learns from previous acquisition experience and continuously improves its M&A process capability. While there are three dimensions of dynamic capabilities, this study focuses on the Sensing dimension – identifying opportunities and threats meeting the demands of an ever-evolving business environment. Experienced M&A professionals suggest essential factors considered consequential to …


Effects Of Personality On The Perceived Helpfulness Of Online Reviews, Amal Mosleh Alshamrani 2023 University of Texas at Arlington

Effects Of Personality On The Perceived Helpfulness Of Online Reviews, Amal Mosleh Alshamrani

Business Administration Dissertations - Archive

With the rapid growth of online shopping, the ability of consumers to publish their reviews has created electronic communities that provide a primary source of information and a rich text for analysis. The purpose of this dissertation is to examine the relationship between customers’ personality traits and the perceived helpfulness of online reviews. In the first essay, I explore the effect of product type, search versus experience products, on the relationship between personality and review helpfulness. In the second essay, I examine the effects of personality similarity between writers and readers of online reviews on its perceived helpfulness.


Examining Entrepreneurial Passion Within Online Communities, Fredrick Rice 2023 University of Texas at Arlington

Examining Entrepreneurial Passion Within Online Communities, Fredrick Rice

Business Administration Dissertations - Archive

Examining Entrepreneurial Passion Within Online Communities


The Role Internal Stakeholders Play In Innovation In Large Corporations, Heloisa Benevides Pontes Aragao 2023 University of Texas at Arlington

The Role Internal Stakeholders Play In Innovation In Large Corporations, Heloisa Benevides Pontes Aragao

Management Dissertations - Archive

Despite the vast existing literature on innovation, the investigation of work conditions that support the generation of ideas to feed the innovative process remains elusive. Holding the assumption that the entire organization is responsible for innovation, not only a specific department or set of experts, I aim to investigate the role two internal stakeholders play in innovation – employees and CEO. I empirically examine the relationship between voice climate – or the workforce perception about its participation in current discussions with ideas, suggestions, and thoughts - and explorative and exploitative innovation. Further, I consider the impact of CEO attributes (origin …


Unveiling The Dynamics Of Information Technology Investments: The Moderating Role Of Environmental Uncertainty On Firm Performance, Ankit Deo 2023 University of Texas at Arlington

Unveiling The Dynamics Of Information Technology Investments: The Moderating Role Of Environmental Uncertainty On Firm Performance, Ankit Deo

Business Administration Dissertations - Archive

The proficient administration of information technology (IT) investments is essential for organizations aiming to attain a competitive edge in the current dynamic business landscape. Nevertheless, the correlation between investments in information technology (IT) and the performance of an organization is dependent on several contextual factors. The primary objective of this dissertation is to elucidate the intricacies of investments in information technology (IT) by examining the moderating influence of environmental uncertainty on this association. This study presents a comprehensive research framework that integrates IT investments, environmental uncertainty, and organizational performance. The study utilizes a mixed-methods methodology, integrating quantitative analysis of secondary …


Preliminary Evaluation For Lean Implementation In A Small Manufacturing Company, Ronald Lynch 2023 Western Kentucky University

Preliminary Evaluation For Lean Implementation In A Small Manufacturing Company, Ronald Lynch

Masters Theses & Specialist Projects

Lean management and tools have many positive effects on a company including increased profitability, and efficiency. Lean tools can be implemented in any type of company with a proper evaluation through the creation of Value Stream Map. This paper will demonstrate how a Value Stream Map (VSM) will provide an easier transition to a lean environment. A local company of about 100 employees will be analyzed to create a current and a future VSM. The areas of opportunity for improvement in a lean environment includes recommended lean implementations and the future VSM. Functions of the company that will be analyzed …


Restrictions Are Lifted: The Effect Of Risk Perception Of Covid-19 On Future Travel Intentions Of Dutch Travellers, Rami K. Isaac 2023 Breda University of Applied Sciences

Restrictions Are Lifted: The Effect Of Risk Perception Of Covid-19 On Future Travel Intentions Of Dutch Travellers, Rami K. Isaac

Journal of Global Hospitality and Tourism

This study aims to understand better the psychological impact of COVID-19, the risk perception, travel and destination risks of Dutch travellers and their intention to travel when travel restrictions due to COVID-19 are lifted. This study takes a step toward closing the gap in the literature as it provides new insights into the risk perceptions regarding COVID-19 and the travel intentions of Dutch travellers now that travel restrictions are lifted. This study employed a quantitative approach to market research. Questionnaire research was applied. The questionnaire is created with the web-based survey tool Qualtrics. 343 respondents filled in the questionnaire. The …


Race And Ethnicity In Hospitality Management: A Review Of Five Major Journals, Shaniel Bernard, Alana Dillette, Stefanie Benjamin 2023 Auburn University

Race And Ethnicity In Hospitality Management: A Review Of Five Major Journals, Shaniel Bernard, Alana Dillette, Stefanie Benjamin

Journal of Global Hospitality and Tourism

Given the large representation of racial and ethnic minorities in the hospitality industry, it is important to understand how race and ethnicity are studied in major hospitality journals, especially due to their influence in informing research fundamental to scientific progress in the hospitality field. Informed by critical theory, this study systematically reviews the evolution of research on race and ethnicity in the top hospitality journals to highlight the possibility of hospitality management research taking a more critical turn to expose potent racial and ethnic counternarratives to the traditional broad scope of diversity management. Three themes emerged from the analysis covering …


Decisive Determinants Shaping Nomadic Tourism Future Development: The Case Of Shahsavan Tribes In Iran, Vali Nemati, Sarasadat Makian, Farid Hanifezadeh, Amir Hossein Qezelbash 2023 University of Mohaghegh Ardabili

Decisive Determinants Shaping Nomadic Tourism Future Development: The Case Of Shahsavan Tribes In Iran, Vali Nemati, Sarasadat Makian, Farid Hanifezadeh, Amir Hossein Qezelbash

Journal of Global Hospitality and Tourism

Nomadic livelihood is one of the earliest human ways of life, still practiced in some parts of the world. Since adventurous tourists are looking for new experiences, nomadic tourism in the postmodern era is gaining attention, considering nomads’ unique lifestyles, customs, clothing, and other cultural features. Consequently, countries with nomads can diversify their tourism industry and the local economy in the future. However, Iran's nomadic community is experiencing unfavorable living conditions and insufficient financial resources, necessitating a shift in nomadic livelihood patterns. This study aims to identify and prioritize the factors that influence the development of nomadic tourism as a …


Determinants Of Food Waste: Tpb And Moderating Impact Of Demographics & Guilt, M Mansha Tahir 2023 University of South Florida

Determinants Of Food Waste: Tpb And Moderating Impact Of Demographics & Guilt, M Mansha Tahir

Journal of Global Hospitality and Tourism

Increase in number of people dining out significantly contributes to food waste in restaurants. It is crucial to understand the determinants of food waste. Such determinants are influenced by demographics as well as emotional factors. The present study is meant to understand such factors through the lens of the Theory of Planned Behavior (TPB). Participants’ intentions are influenced by guilt and this study was conducted to examine the moderating role of guilt. Hypotheses were tested with analysis of data collected from 423 participants. Constructs of extended model were analyzed with AMOS (V.21) for structural equation modeling whereas moderations were tested …


Airbnb Purchase Intentions: How Familiarity And Social Media Impacts Millennials, Jaewook Kim, Wenfang Eris Liu 2023 University of Houston

Airbnb Purchase Intentions: How Familiarity And Social Media Impacts Millennials, Jaewook Kim, Wenfang Eris Liu

Journal of Global Hospitality and Tourism

Airbnb is one of the most distinguished sharing economy platforms providing guests accommodations. Despite a high number of individuals who use Airbnb, current behavioral intention model, Theory of Planned Behavior (TPB), cannot fully explain guests’ decision-making process to choose such accommodation. Especially, with little to no research being tested on the roles of social media influences and familiarity as information sources associated with the TPB model. The objective of this study is to examine the intentions of millennials to use Airbnb and to investigate TPB model with social media influences and familiarity as mediators on purchasing intentions. Through convenience sampling, …


Inclusive Journeys: Unveiling The Imperative Of Accessible Tourism For People With Disabilities, Faizan Ali 2023 University of Galway

Inclusive Journeys: Unveiling The Imperative Of Accessible Tourism For People With Disabilities, Faizan Ali

Journal of Global Hospitality and Tourism

This viewpoint delves into accessible tourism, highlighting its significance in the contemporary travel landscape. With a particular focus on disabled tourists, this piece elucidates their challenges during their journeys and advocates for a comprehensive understanding of their unique needs. The discourse emphasizes the long-overlooked nature of this segment and underscores the crucial reasons for studying and prioritizing accessible tourism. Drawing on existing literature and perspectives, the viewpoint concludes by presenting thought-provoking research questions to advance the discourse surrounding accessible tourism.


Adapting To A Renewed Collective Culture Through A Change In Organizational Behavior, Peter Bheda 2023 Frontera Hotel Group

Adapting To A Renewed Collective Culture Through A Change In Organizational Behavior, Peter Bheda

Journal of Global Hospitality and Tourism

The dynamic interplay between organizational behavior and cultural transformation is paramount in the ever-evolving landscape of hospitality leadership. As the hospitality industry adapts to post-pandemic shifts, executives grapple with managing successful companies while ensuring effective employee engagement. While profitability surged for many, managing employees remains a complex challenge. Cultivating a thriving culture is a critical solution. Toxic cultures incur tangible and intangible costs, impacting revenues, employee retention, and productivity. The pandemic has underscored the urgency of cultural alignment, prompting leaders to rethink behavior patterns. Engaging leaders across hierarchies as "chief culture officers" promotes accountability, openness, alignment, and leverage, fostering a …


A Phenomenological Study On The Lived Experience And Leadership Of Project Managers In An Agile Transformation, Randall Hopkins 2023 University of New England

A Phenomenological Study On The Lived Experience And Leadership Of Project Managers In An Agile Transformation, Randall Hopkins

Doctor of Education Program Dissertations

This study employed a phenomenological methodology to investigate the shared experiences of project managers of corporations in the United States during a transition to agile project management methodologies. The project managers’ transformation was noteworthy because agile introduces a change in work structures, processes, and leadership. This study sought to understand how eight project managers described their lived experience and leadership during the transition to agile methodologies. Interviews with project managers uncovered identity facets that evolved with their understanding of leadership. The traditional project managers’ common-sense approach to work served as both a barrier and enabler of a change. Project managers …


Sharing Economy Last Mile Delivery: Three Essays Addressing Operational Challenges, Customer Expectations, And Supply Uncertainty, Nicolò Masorgo 2023 University of Arkansas, Fayetteville

Sharing Economy Last Mile Delivery: Three Essays Addressing Operational Challenges, Customer Expectations, And Supply Uncertainty, Nicolò Masorgo

Graduate Theses and Dissertations

Last mile delivery has become a critical competitive dimension facing retail supply chains. At the same time, the emergence of sharing economy platforms has introduced unique operational challenges and benefits that enable and inhibit retailers’ last mile delivery goals. This dissertation investigates key challenges faced by crowdshipping platforms used in last mile delivery related to crowdsourced delivery drivers, driver-customer interaction, and customer expectations. We investigate the research questions of this dissertation through a multi-method design approach, complementing a rich archival dataset comprised of several million orders retrieved from a Fortune 100 retail crowdshipping platform, with scenario-based experiments. Specifically, the first …


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