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Full-Text Articles in Tourism

Green, Frank Henry (Sc 2946), Manuscripts & Folklife Archives Oct 2015

Green, Frank Henry (Sc 2946), Manuscripts & Folklife Archives

MSS Finding Aids

Finding aid and full text manuscript (Click on "Additional Files" below) for Manuscripts Small Collection 2946. “Mammoth Cave Stories – Mammoth Cave National Park,” by Frank Henry Green. A guide at the park from 1975-1986 and 2008-2009, Green includes narratives of cave tours, stories about other guides, and anecdotes relating to his work. Includes illustrations.


Best Practices Of Organizational Communication In Group Travel Planning, Natalie N. Gilliam May 2015

Best Practices Of Organizational Communication In Group Travel Planning, Natalie N. Gilliam

Mahurin Honors College Capstone Experience/Thesis Projects

To succeed in the travel industry, professionals must continuously seek new ways to improve their service. In group travel, clients expect their tour director to meet and exceed all expectations. As I prepare to lead a tour group of high school students to Walt Disney World, I will put my knowledge of four organizational communication practices to the test. These best practices will be utilized in planning for challenges that may arise as well as handling any obstacles throughout the tour. Success will be measured through the thoughts of the clients during and after the trip and future recommendations will …