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Full-Text Articles in Social Work

Understanding Work-Related Stress And Practice Of Professional Self-Care – An Innovative Pedagogical Approach, Kam Man Kenny Kwong Jan 2016

Understanding Work-Related Stress And Practice Of Professional Self-Care – An Innovative Pedagogical Approach, Kam Man Kenny Kwong

Graduate School of Social Work Publications and Research

Social workers experience tremendous work-related stress - particularly among those providing direct services in healthcare settings. A review of related literature summarized several critical challenges faced by social workers who work with highly difficult clients in these settings, including (a) clients who engage in manipulative high-risk behaviors; (b) clients with serious illness who have multiple relapses; (c) clients who attempt or commit suicide; and (d) those who perpetrate violent or aggressive acts against themselves or others. This paper described and evaluated three sets of experiential learning activities with graduate level social work students, designed to increase their self-awareness and understanding …


The Empty Chair Appointment, Jody Long, Ken Sakauye, Khaja Chisty, John Upton Jan 2016

The Empty Chair Appointment, Jody Long, Ken Sakauye, Khaja Chisty, John Upton

Research, Publications & Creative Work

The objective was to test an intervention to reduce failed rates for psychiatric appointments. We collected data for this study of the characteristics of patients who missed appointments from March 2011 through September 2012. A phone triage assessment intervention was implemented to address chronic first-time failed attendance appointments (N = 78). The main reason for failed appointments was transportation difficulties. The first-time appointment show rate increased after implementing an assessment intervention. Phone assessment intervention was practical and may improve nonattendance for psychiatric appointments. The discussion reflects speculations about causes and possible measures to make services more accessible.