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The Effect Of A Family Support Intervention On Family Satisfaction, Length-Of-Stay, And Cost Of Care In The Intensive Care Unit, Wayne Shelton, Crystal Moore, Sophia Socaris, Jian Gao, Jane Dowling
The Effect Of A Family Support Intervention On Family Satisfaction, Length-Of-Stay, And Cost Of Care In The Intensive Care Unit, Wayne Shelton, Crystal Moore, Sophia Socaris, Jian Gao, Jane Dowling
Crystal Moore
OBJECTIVE: The study examined the effect of adding a full-time family support coordinator to the surgical intensive care unit team on family satisfaction, length-of-stay, and cost in the surgical intensive care unit. DESIGN, SETTING, AND PATIENTS: A quasi-experimental design was conducted in two phases: baseline (8 mos) and intervention (10 mos) phases. Data on family satisfaction, length-of-stay, and costs from both phases were collected. INTERVENTIONS: The intervention added a new role, the family support coordinator, to the surgical intensive care unit team. The family support coordinator functioned as a liaison between the patient's family and the health care team. MEASUREMENTS …