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Qic-Wd Teaming Guidance, Quality Improvement Center For Workforce Development (Qic-Wd)

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QIC-WD Teaming Structure

Overview

As you begin to plan for the first QIC-WD on-site meeting, the QIC-WD WIE team would like you to think about the site’s teaming structure. The development of the site’s governance/teaming structure will occur over time, evolving to meet the changing needs of the initiative. The QIC-WD WIE team will work with the sites to ensure the development of teaming structures that support the work of the initiative.

Characteristics of Effective Teams

Effective teams share the following common characteristics:

• Have passion for and commitment to the initiative
• Have clarity of each team members’ roles and responsibilities …

Collaborating To Conduct A Child Welfare Workforce Needs Assessment And Select An Intervention, Quality Improvement Center For Workforce Development (Qic-Wd)

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OVERVIEW OF EXPLORATION PHASE

The QIC-WD Continuous Workforce Development Process includes four major phases: Exploration, Installation, Initial Implementation, and Full Implementation . The goal of the Exploration phase is to identify and plan for implementation of a workforce strategy to find and/or keep good employees. This document provides supplemental guidance to the materials available through the Permanency Innovations Initiative, with adaptations for workforce applications. Steps 1–6 below are covered here.

Steps of Exploration Phase

1. Identify the problem we want to solve and what outcome(s) we want to target
2. Identify the population we intend to target
3. Identify potential causes of workforce …

Parent Physical And Psychological Aggression And Youth Dating Violence: A Latent Class Analysis Approach, Heidi Adams Rueda, Kaitlyn Paxton Ward, Steven Hoffman

Social Work Faculty Publications

Adolescent dating violence is a national public health issue and research suggests that aggressive parenting may predict the likelihood that a child will subsequently experience abuse. The purpose of this study is to examine the effect of parent physical and psychological aggression on adolescent dating violence perpetration and victimization. Data derived from the Future of Families and Child Wellbeing Study resulted in a racially and ethnically diverse sample of adolescents in dating relationships at the age of 15 years (N = 952). Utilizing both parent and adolescent data which assessed parenting practices at ages 3, 5, 9, and 15, …

Social Media And User-Centric Approach: A Comprehensive Exploration, Suresh Madhavrao Manekar

Library Philosophy and Practice (e-journal)

The communication industry has skilled a significant model shift in recent times because of the ubiquitous impact of social media (Smith, 2021). In addition to reforming interpersonal communication, these platforms have emerged as vital channels for the dissemination of information and the development of societies (Jones et al., 2020). This chapter explores the transition towards a user-centric approach and the development of social media stages over time. This investigation is built upon the user-centric approach, which prioritises the customization of digital experiences according to individual preferences. It is crucial to grasp the multi-layered effects of social media on group domains, …

“This Person Is Safe”: An Exemplar Of Conducting Individual Interviews In Qualitative Research With Black Women, Quenette Walton, Olulbunmi Oyewuwo, Other Co-Authors

Social Work Faculty Publications

Significant conceptual and empirical evidence has been found through qualitative research about the benefits, limitations, and uses of individual interviews. However, there is scant research illustrating how researchers use specific techniques that center participants’ intersecting identities to build rapport, trust, and authentic connections during individual interviews, and especially during interviews with Black women. We illustrate how we used eight empirically grounded techniques in our qualitative individual interviews with Black women. Through our analysis of the interviews, the concept of safety emerged. “This person is safe” reflects the combined stories the women reported regarding their experiences engaging in individual interviews. In …

Ebci Summary, Quality Improvement Center For Workforce Development (Qic-Wd)

Intervention Summaries

The Eastern Band of Cherokee Indians (EBCI) is a federally-recognized tribe. The Family Safety Program (FSP) is the child welfare program that serves the Eastern Band of Cherokee Indians, under the tribal Division of Public Health and Human Services. FSP was established in 2015 with around 10 staff members and has grown to about 60 staff, all located in one office in Cherokee, North Carolina. Since FSP was a relatively new agency when they began working with the Quality Improvement Center for Workforce Development (QIC-WD), turnover had not been a signficant problem, however, vacancies were a challenge. In October 2017, …

Eastern Band Of Cherokee Indians Family Safety Program, Quality Improvement Center For Workforce Development (Qic-Wd)

Intervention Summaries

The Eastern Band of Cherokee Indians (EBCI) is a federally-recognized tribe. The Family Safety Program (FSP) is the child welfare program that serves the Eastern Band of Cherokee Indians, under the tribal Division of Public Health and Human Services. Addressing Historical Trauma and Preparing the Child Welfare Workforce

In this video, an EBCI elder discusses historical trauma and why it is important for child welfare workers to understand it, so they can be successful. Watch the Video

Background

The Eastern Band of Cherokee Indians worked with the QIC-WD to develop an onboarding program. This video highlights the experience of …

Intimate Partner Violence And Spirituality: A Healing Process, Sheila Diane Lundquist

Doctoral Dissertations and Projects

The purpose of this qualitative phenomenological study is to understand how intimate partner violence (IPV) survivors, from the Atlanta area, use spirituality to heal from the abuse. The theory guiding this study is Maslow’s (1954) Hierarchy of Needs as it shows how spirituality helped these women meet the needs on the hierarchy after having many of the needs ripped from them by the perpetrator(s). Intimate partner violence is a fundamental problem in the United States, especially during these times of COVID-19 and the stay-at home orders. Intimate partner violence takes a toll on the family unit, the community, and the …

Working With Latinx Immigrant Families In The United States: A Culturally Informed Structural Family Therapy Approach, Bailey Brown, Rebecca Los

Student Projects

As the Latinx population in the United States steadily grows, it is imperative that mental health practitioners grow their understanding of this population to be able to provide culturally competent services. There is a unique set of stressors faced by Latinx immigrants in the United States, especially Latinx immigrant youth. These stressors pose a disruption to Latinx immigrant family systems, leading to internalizing and externalizing symptoms. To better understand the stressors Latinx immigrants face and their impact on families, research was conducted on this population's statistics, characteristics, common issues, problems, and risk factors. In addition, research was conducted on approaches …

Domestic Violence In Sioux County: Raising Awareness And Stimulating Empathy, Jenna Aalbers, Bailey Brown, Kenzie Kurtz, Linden Sutton

Student Projects

Domestic violence is a pertinent problem in Sioux County, Iowa, yet community members tend to be unaware of its existence and relevance. That is because it operates in a sly cycle, largely undetected by those outside the family. There is a general lack of public discussion and understanding about domestic violence, which tends to be viewed as a private, family matter. Despite this, the impacts of domestic violence extend beyond the family, and there are systemic factors that serve as barriers and risk factors for domestic violence survivors. This paper highlights the conditions of domestic violence in general as well …

Families With Fathers In Minimum Security Prison: A Family Treatment Approach To Treating Families With Fathers In Prison, Alexandria Davis, Madison Schrack

Student Projects

The population of those in prison is increasing, and many of those who are in prison have families. Much research has been done on the effect prison has on prisoners, but not as much has looked at the children and what the effect is of having a parent, specifically their father, who is absent in prison. It is important to understand the possible behaviors, risks, and challenges that children face. This research essay looks at what it is like for children between the ages of 5 and 10 to have a father in minimum security prison while also examining the …

Model Of Evidence-Based Practice: Children Experiencing Domestic Violence In Rural Areas, Linden Sutton, Mckenzie Kurtz

Student Projects

Domestic violence is often something that occurs between an abuser and a victim. However, children are also deeply affected by any type of abuse that they witness or experience. More specifically, children in rural areas face more challenges and barriers preventing them from experiencing the freedom to simply be a child. This study examined theories and interventions to treat children experiencing domestic violence. The researchers developed a treatment curriculum based on solution-focused brief therapy to address this population. Overall, solution-focused brief therapy is an effective treatment for children who have either witnessed or experienced domestic violence in a rural setting.

Families Of Terminally Ill Cancer Patients, Jenna Aalbers, Grace Laman

Student Projects

Cancer is an illness that does not only impact the patient, but also the people around them. It can be especially difficult for families who are affected as it impacts the lifestyles of everyone. Approximately 1.9 million new cancer cases are expected each year to occur in the United States, so this is an issue that will continue to be prevalent. (American Cancer Society, 2022). Research has shown that there are many effective methods that can be used to help families. This includes methods such as family-based dignity intervention (FBDI), meditation, and open communication strategies. It is important for social …

Food Insecurity: Bringing Awareness Of Food Insecurity In Sioux County, Alexandria Davis, Grace Laman, Rebecca Los, Madison Schrack

Student Projects

Food is crucial to survival and maintaining a healthy lifestyle; however, not everyone can access and afford food. People may have difficulty due to poverty, location of grocery stores, or societal issues. Research was conducted to understand the numerous aspects of food insecurity in adults, children, and families across America. It was also intended to create awareness of food insecurity in Sioux County.

Organizational Supports For Evidence Use In Child Welfare, Emmeline Chuang, Crystal Collins-Camargo, Bowen Mcbeath, Monica Perez Jolles

School of Social Work Faculty Publications and Presentations

Despite its importance to achieving positive outcomes for vulnerable children and families, use of evidence by child welfare managers and practitioners remains limited. This study describes four types of organizational supports that child welfare agencies may use to facilitate evidence use. Data collected in 2016 from a six-state sample of private child welfare agencies are used to examine agency investment in different supports for evidence use and their association with managerial evidence use. We also identify contextual, organizational, and managerial factors associated with agency investment in these supports. Findings suggest that technical infrastructure is necessary but not sufficient for promoting …

Eliminating Monitor Overuse (Emo) Type Iii Effectiveness-Deimplementation Cluster-Randomized Trial: Statistical Analysis Plan, Rui Xiao, Christopher P. Bonafide, Nathaniel J. Williams, Zuleyha Cidav, Christopher P. Landrigan, Jennifer Faerber, Spandana Makeneni, Courtney Benjamin Wolk, Amanda C. Schondelmeyer, Patrick W. Brady, Rinad S. Beidas, Enrique F. Schisterman

Social Work Faculty Publications and Presentations

Background: Deimplementing overused health interventions is essential to maximizing quality and value while minimizing harm, waste, and inefficiencies. Three national guidelines discourage continuous pulse oximetry (SpO₂) monitoring in children who are not receiving supplemental oxygen, but the guideline-discordant practice remains prevalent, making it a prime target for deimplementation. This paper details the statistical analysis plan for the Eliminating Monitor Overuse (EMO) SpO₂ trial, which compares the effect of two competing deimplementation strategies (unlearning only vs. unlearning plus substitution) on the sustainment of deimplementation of SpO₂ monitoring in children with bronchiolitis who are in room air.

Methods: …

Organizational Commitment, Sarah Stepanek, Megan Paul

Umbrella Summaries

What is organizational commitment?

Organizational commitment, along with job satisfaction, is one of the most commonly studied job attitudes within the psychological sciences and is often used to gauge how employees feel about their job. Research on organizational commitment has largely been a fragmented endeavor, with no clear consensus on what organizational commitment actually is or how it should be conceptualized. To date, there is not one definition that is regarded as the best, but there are some common themes that can be seen throughout the many definitions in existence. For example, most definitions refer to organizational commitment in terms …

Latinx Social Work Students’ Well-Being Prior To And During The Covid-19 Pandemic, Leyla Feize

School of Social Work Faculty Publications and Presentations

This is a reflection on social work students’ well-being before and during the COVID-19 pandemic. This narrative was indirectly written by the students, as it is their interpretations of their feelings, thoughts, and behaviors derived from drawing their own mandalas daily for one month. It is a comparison of two stories of struggle, hope, and change during two different periods which were close in time, but far in reality.

Job Satisfaction, Sarah Stepanek, Megan Paul

Umbrella Summaries

What is job satisfaction?

Job satisfaction is generally thought of as the degree to which an individual likes or dislikes their job (Spector, 1997). Along with organizational commitment, it is one of the most commonly studied job attitudes and is used as a way to gauge how employees feel about their jobs and as a reflection of how well the organization is functioning. Job satisfaction is commonly considered as either “a global feeling about the job or as a related constellation of attitudes about various aspects or facets of the job” (Spector, 1997, p. 2). Thus, job satisfaction is …

Onboarding Program Eastern Band Of Cherokee Indians - Final Summary, Quality Improvement Center For Workforce Development

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The Eastern Band of Cherokee Indians (EBCI) is a federally-recognized tribe. The Family Safety Program (FSP) is the child welfare program that serves the Eastern Band of Cherokee Indians, under the tribal Division of Public Health and Human Services. FSP was established in 2015 with around 10 staff members and has grown to about 60 staff, all located in one office in Cherokee, North Carolina. Since FSP was a relatively new agency when they began working with the Quality Improvement Center for Workforce Development (QIC-WD), turnover had not been a signficant problem, however, vacancies were a challenge. In October 2017, …

Frontline Job Redesign Louisiana - Final Summary, Quality Improvement Center For Workforce Development

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The Louisiana Department of Children and Family Services (DCFS) Child Welfare Division (CWD) is a state-operated child welfare system. Louisiana has 64 parishes statewide organized into nine regions. The local parish offices provide child protective service (CPS), family services (FS), foster care (FC), and adoption services. CWD has approximately 1,500 employees including about 640 frontline caseworkers. In 2017, when Louisiana applied to become a QIC-WD site, CWD estimated its turnover rate across the state to be 24%, with one region having a turnover rate of 51%, while another had a turnover rate of only 8%.

This video discusses the challenges …

Frontline Job Redesign Louisiana - Prevention Worker Role Cards, Quality Improvement Center For Workforce Development

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Lists the different tasks given to types of prevention workers. View the download file.

Frontline Job Redesign Louisiana - Permanency Worker Role Cards, Quality Improvement Center For Workforce Development

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View the download file.

Organizational Change Process Milwaukee - Final Summary, Quality Improvement Center For Workforce Development

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Organizational Change in Action

The Division of Milwaukee Child Protective Services (DMCPS) is a state-operated child welfare system and is the only county system in Wisconsin run by the state. The Division is housed under the Department of Children and Families and has just under 200 staff, including: administrative/managerial staff, initial assessment and access (hotline) frontline workers, and fiscal and operations support. In 2016, DMCPS had an external turnover rate of 37% and they applied to be a Quality Improvement Center for Workforce Development (QIC-WD) site, with the goal of strengthening their child welfare workforce.

When DMCPS started working with …

Organizational Change Process Milwaukee - Site Intervention Logic Model, Quality Improvement Center For Workforce Development

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Each QIC-WD site developed a logic model to serve as a visual representation of their selected intervention. All logic models included four main components: inputs, activities, outputs, and outcomes. Collectively, these demonstrate the resource and actions required to implement the program, as well as the associated result of changes anticipated through implementation of the program. The hypothesized relationships are represented by the pathways connecting the listed activities and anticipated outcomes.

Organizational Change Process Milwaukee - Arc Principles Poster, Quality Improvement Center For Workforce Development

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1. All staff and administrative actions and decisions should be guided by a clear focus on the wellbeing of the children and families served.
2. Measure success by how much child and family wellbeing improves and use this data to drive decision-making and improvement.
3. Continually seek to be more effective, to eliminate barriers, and to foster change to improve the wellbeing of children and families.
4. Focus on relationships/networks in your organization, stakeholders, and family networks to affect child and family outcomes.
5. Get those with a stake (front-line staff) involved in key program decisions, solutions, and improvement efforts.

Addressing Work-Related Traumatic Stress Nebraska - Final Summary, Quality Improvement Center For Workforce Development

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Building a Resilient Workforce

Nebraska Division of Child and Family Services (DCFS) is a state-operated child welfare system. The Division is housed in the Department of Health and Human services and is divided into five service areas. DCFS has about 400 frontline child welfare workers (Child and Family Services Specialists or CFSS), 70 supervisors, and 15 field administrators. In 2017, DCFS had an annual turnover rate of about 30%. They applied to be a QIC-WD site with the goal of strengthening their child welfare workforce.

When DCFS started working with the Quality Improvement Center for Workforce Development (QIC-WD), an Implementation …

Supportive Supervision And Resiliency Ohio - Summary, Quality Improvement Center For Workforce Development

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Ohio Department of Job and Family Services (ODJFS) is a state-led, county-administered child welfare system. Ohio’s 83 single-county agencies and two multi-county agencies are responsible for the delivery of child protective services and ongoing case management in Ohio’s 88 counties. In 2017, ODJFS had an annual turnover rate of about 27%. They applied to be a Quality Improvement Center for Workforce Development (QIC-WD) site with the goal of strengthening their child welfare workforce. When ODJFS started working with the QICWD, a Workforce Implementation Team (WIT) was established to participate in a needs assessment process, determine an intervention, and support implementation. …

Supportive Supervision And Resiliency Ohio - Coaching To Support Resilience Chart, Quality Improvement Center For Workforce Development

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➢ What makes you hopeful about participating in Resilience Alliance? ➢ What worries you? ➢ What is one thing you’d like to achieve as a result of attending Resilience Alliance? ➢ How will you manage competing demands to be able to fully participate? ➢ When you think about how the agency responds to stress now, what is one area you’d most like to see change? ➢ What opportunities do you see to participate in the change? ➢ What is one thing you that might prepare you for Resilience Alliance? ➢ How do you recognize emotional, physical, personal indicators? What triggers …

Competency-Based Personnel Selection Oklahoma - Final Summary, Quality Improvement Center For Workforce Development

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Oklahoma Department of Human Services (OKDHS) is a state-operated child welfare system, but hiring has always been done locally. The agency is divided into five field regions serving 27 districts and 77 counties. In 2017, OKDHS employed 1,780 Child Welfare Specialists (caseworkers) and 388 supervisors. That same year, the annual turnover rate was 25%. They applied to be a QIC-WD site with the goal of strengthening their child welfare workforce.

When OKDHS started working with the Quality Improvement Center for Workforce Development (QIC-WD), a steering committee was established to participate in a needs assessment process, determine an intervention, and support …