Social Work Commons^™

Organizational Socialization, Martin Hall, Megan Paul

Umbrella Summaries

What is organizational socialization? Organizational socialization—also referred to as onboarding—is “…the process by which newcomers make the transition from being organizational outsiders to being insiders” (Bauer, Bodner, Erdogan, Truxillo, & Tucker, 2007, p. 707). The overall goal of organizational socialization is to facilitate newcomer adjustment (Bauer & Erdogan, 2011). Specifically, adjustment means that new employees understand the key tasks of their job (i.e., role clarity), have confidence in their ability to perform the key tasks of their job (i.e., self-efficacy), feel like they are an accepted member of the organization (i.e., social acceptance), and understand the organization’s culture (e.g., goals, …

How Can Our Mission Be Fully Accomplished By Staff That Are Experiencing Secondary Trauma And Burnout?, Stephanie Reau

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My name is Stephanie Reau and I am a training supervisor at Summit County Children Services. We are an agency of 350 employees with a focus on recruiting and maintaining diverse staff committed to serving all children and families. Summit County strives to attract and retain wellqualified staff, but like many child welfare agencies in Ohio, this has been a difficult task to accomplish. The overwhelming pressures of the job cause secondary trauma, burnout and ultimately staff turnover. Staff turnover impacts the morale of the agency, is costly, and, most importantly, it negatively impacts the families we serve. Our mission …

Bargaining Power Perempuan Pekerja Rumahan Denganskema Putting-Out System Dalam Pemenuhan Hak Sosialekonomi (Studi Deskriptif Pada Perempuan Pekerjarumahan Pengelem Alas Kaki, Kelurahan Penjaringan), Intan Fatma Dewi, Fentiny Nugroho

Jurnal Pembangunan Manusia

The Putting-out system is a working system in the informal sector, most of the production process is felt outside of the plant or in a home and place that is self-selected by its employees and takes place without supervision at all from the employer. Through this scheme, the employer can streamline the cost of production by providing wages that are not comparable to working hours and the absence of protection for homeworkers. The women homeworkers must complete the target job with the working time exceeding twelve hours in a day even more. Consequently, their economic and social rights as workers …

Kondisi Ekonomi Petani Dalam Konflik Agraria(Studi Pada Anggota Serikat Petani Indonesia), Randa Putra Kasea Sinaga, Isbandi Rukminto Adi

Jurnal Pembangunan Manusia

Various problems faced by peasants have caused the decreasing of peasants population in Indonesia. One of those problems is agrarian conflict. For instance, agrarian conflicts which are being faced by SPI (Indonesian Peasant Union) Villages Mekar Jaya and Simpang Sei Kopas bases peasant members, which are object of this research. The objective of this research are to elaborate and analyze the economic condition of peasants in agrarian conflicts situation both before and after organizing social action. Based on observation and in-depth interview with informants, it has been known that economic condition of peasant will be better when peasants control the …

Perubahan Kebijakan Rencana Zonasi Wilayah Pesisir Danpulau-Pulau Kecil (Rzp3k) Serta Dampaknya Padakelompok Nelayan Pulau Pari, Kepulauan Seribu Selatan, Kepulauan Seribu, Rivanlee Anandar, Bambang Shergi Laksmono

Jurnal Pembangunan Manusia

The Maritime Axis proclaimed by the Jokowi-JK Government should make the coast and small islands the front yard of Indonesia. however, the condition that occurs is that the small islands in Indonesia are almost virtually untouched in terms of development because the country is focused on the land areas of the densely populated large islands. This condition can be seen from the small island community services that are far from the standards in the health sector, education, transportation, and aspects related to community needs. So far, the country's attention to small islands is under the umbrella of Law Number 1 …

Peran Pekerja Sosial Dalam Pelaksanaan Pengangkatananak Warga Negara Indonesia Oleh Warga Negara Asing Di Yayasan Sayap Ibu Cabang Jakartaanak Warga Negara Indonesia Oleh Warga Negara, Iis Lisnawati, Dwi Amalia Chandra Sekar

Jurnal Pembangunan Manusia

This paper discusses the role of social worker in implementing the removal of neglected children of Indonesia citizens by foreign citizens (intercountry adoption) in Yayasan Sayap Ibu Branch of Jakarta. This paper also uses qualitative approach and descriptive methods. The data collection carried out by observation and in depth interviews with ten informants consists of social workers, coordinator for child alleviation, four people of prospective parents, and four people of related ministries/institutions. The results of this paper describes: (1) the role of social workers as enabler, broker, mediator, negotiator, advocate, and also other roles, which as administrator and counsellor; (2) …

Resosialisasi Remaja Putus Sekolah Di Panti Sosial Bina Remaja Bambu Apus Jakarta, Hasrifah Musa, Arif Wibowo

Jurnal Pembangunan Manusia

This paper discusses the implementation of the resocialization of school dropouts, the role of social workers, and obstacles arising in the PSBR Bambu Apus Jakarta. The study used a qualitative approach with descriptive research methods. The results of the study describe: (1) the implementation of the school's resocialization of dropouts in the PSBR Bambu Apus Jakarta includes internship supplies, the implementation of resocialization, and monitoring internships; (2) the role of social workers as a brokers, educators, mediators, enablers, group facilitator, analyst/evaluator; and (3) barriers arising include less optimal role assistance by social workers in the internship site, the time of …

Proses Asesmen Berbasis Kompetensi Bagi Communityworker Di Lembaga Sertifikasi Profesi Fasilitator Pemberdayaan Masyarakat (Lsp Fpm), Chamiyatus Sidqiyah, Ety Rahayu

Jurnal Pembangunan Manusia

Community workers have roles and functions in empowering communities, especially those who are disadvantaged, poor, or lacking access to increased prosperity. Since 2000, the Indonesian Government has developed poverty alleviation programmes with community empowerment approaches and many Community Worker personnel recruited as PNPM Mandiri facilitators in rural and urban areas in various regions in Indonesia. Currently, the number of Community workers has reached tens of thousands but the future of this profession has a problem because the policy and law labor regulation demands that every profession that works should be able to demonstrate its competence through assessment based competency with …

Want To Improve Organizational Outcomes? Consider People Analytics, Quality Improvement Center For Workforce Development (Qic-Wd)

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People analytics has been around for more than 20 years. However, it continues to be viewed as an emerging area of study. People analytics shows the contribution that the workforce makes to organizational success and provides insight to maximize that contribution. It is an evidence-based practice that allows human resources (HR) staff to evaluate practice for the purpose of improving outcomes for employees, and to communicate with the workforce the effectiveness of personnel management and HR practice. People data, when used appropriately, may improve trust and transparency within organizations.

There is evidence that organizations are not using the people and …

Want To Improve Organizational Outcomes? Consider People Analytics, Quality Improvement Center For Workforce Development

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People analytics has been around for more than 20 years. However, it continues to be viewed as an emerging area of study. People analytics shows the contribution that the workforce makes to organizational success and provides insight to maximize that contribution. It is an evidence-based practice that allows human resources (HR) staff to evaluate practice for the purpose of improving outcomes for employees, and to communicate with the workforce the effectiveness of personnel management and HR practice. People data, when used appropriately, may improve trust and transparency within organizations. There is evidence that organizations are not using the people and …

Sneak Peek- Eastern Band Of Cherokee Indians' (Ebci) Onboarding Manuals For Employees And Supervisors, Quality Improvement Center For Workforce Development

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The Eastern Band of Cherokee Indians (EBCI) Family Safety Program (FSP) developed a new 5-week onboarding process for new social workers. Drawing upon available research and best practice, the QIC-WD worked with FSP to create the multipronged onboarding program that includes written materials, videos, supervisor supports, tours, and shadowing. Weeks 1 and 2 orient new workers to the organizational structure, mission, purpose, philosophy, and practice of FSP and provide an introduction to Cherokee culture through various activities. Weeks 3 through 5 involve learning about each of the team units within FSP by reading and answering questions about relevant sections of …

Introduction To Workforce Analytics, Quality Improvement Center For Workforce Development

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The Quality Improvement Center for Workforce Development created the Child Welfare Workforce Analytics Institute (the Institute). The goals of the Institute are to: 1. inspire and motivate child welfare leaders and human resources (HR) staff to work together to use data analytics to address child welfare workforce challenges, 2. provide opportunities for initiating and strengthening connections between child welfare and HR leaders, 3. build awareness, knowledge, and/or understanding around data analytics, and 4. support agencies to initiate plans to use HR data to address child welfare workforce challenges. This blog post provides an overview of workforce analytics as presented to …

Learning From Workforce Studies That Cut Across Social Services, Quality Improvement Center For Workforce Development

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Sometimes researchers, administrators and practitioners miss studies that cut across social service fields but that include child welfare workers in their samples. For example, a Canadian study by Graham, Shier, & Nicholas (2016), Workplace Congruence and Occupational Outcomes Among Social Services Workers, has relevant implications for the child welfare field. This study found that when a job setting matches an employee’s expectations regarding workload, autonomy, the working environment, and the values of the organization, there is likely to be a lower intention to leave the job and greater life satisfaction. This finding implies it is important to help new child …

Accountability In A Virtual Work Environment, Quality Improvement Center For Workforce Development

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With the advent of the COVID-19 pandemic, many child welfare supervisors suddenly were managing a virtual team with little or no preparation. Maintaining accountability when staff telework (i.e., work from home) poses challenges in defining and measuring productivity. These challenges can feel different from managing performance in an office environment. Supervisors needed to navigate between emphasizing process (how the work is done) and the achievement of specific outcomes (what gets done). Some agencies may require daily activity logs to help supervisors manage their team, which emphasizes process. An over emphasis on process can lead to workers feeling micro-managed. Keeping track …

What Are Best Practices For Conducting Hiring Interviews?, Quality Improvement Center For Workforce Development

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When it comes to conducting hiring interviews, many managers rely more on their gut instincts regarding what questions to ask and how to evaluate candidates’ responses in order to decide who to hire. Given the importance of hiring for achieving agency outcomes, it makes sense to invest time and attention into planning how to conduct your interviews. The QIC-WD reviewed the research on hiring interviews and found evidence of a number of factors that can improve the effectiveness of your interview practice. • Plan ahead. As with many things in life, advance preparation will yield the best results when you …

On Exiting From Commercial Sexual Exploitation: Insights From Sex Trade Experienced Persons, Andrea Heinz

Dignity: A Journal of Analysis of Exploitation and Violence

As a woman who exited after seven years in licensed commercial sexual exploitation in Canada, I share my reflections on my experience, which led to the development of the Insights from Sex Trade Experienced Persons (InSTEP) Model. The model was constructed based on interviews with “service providers” in the sex trade. Twelve exited women share their experiences inclusively. InSTEP is geared toward a population of quasi-autonomous providers who have alternate economic options. Three levels are introduced in the InSTEP model to describe the continuum of agency among service providers; Level 1: trafficked/controlled; Level 2: quasi-autonomous; Level 3: autonomous. The InSTEP …

A Needs Assessment: Exploring The Unknown Needs Of The Homeless Unaccompanied Youth Within A West Texas Independent School District, Amy Grace Weiss

Electronic Theses and Dissertations

ABSTRACT This exploratory study aims to explore the unknown needs among the unaccompanied youth population within a small urban community in West Texas. This cross-sectional study surveyed a convenience sample of 10 unaccompanied youth attending school within an independent school district. Data were collected using a social worker’s case load during the spring semester of 2020, during the COVID-19 global pandemic. Findings showed a certain level of need within this community, such as emergency shelters and further research on food insecurity for this population. This implies the need for practice and policy on multiple levels to help this population who …

Does Your Agency Embrace Evidence -Based Management Practices?, Quality Improvement Center For Workforce Development

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Child welfare agencies are encouraged to use evidencebased practices in all aspects of their work to try to improve outcomes for children and families. The child welfare field has made improvements in using data, research, and evaluation to inform practice and decision-making, but still has a ways to go. The primary goal of the Quality Improvement Center for Workforce Development (QIC-WD) is to build the evidence base regarding strategies to strengthen the child welfare workforce. One means of practicing evidence-based management for improving workforce outcomes is using workforce analytics. As part of the Child Welfare Workforce Analytics Institute, the QIC-WD …

Louisiana Progress Update- Redesigning The Child Welfare Worker Position, Quality Improvement Center For Workforce Development

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When there is a high workload, there is often a lot of turnover and when there is a lot of turnover the remaining workforce has an even greater workload. The Louisiana Department of Children and Family Services (DCFS) was all too familiar with this negative cycle and the impact it was having on its child welfare workforce. When DCFS became a Quality Improvement Center for Workforce Development (QIC-WD) site, they were ready to make a significant change to their workforce operations. After a thorough needs assessment, DCFS decided to work with the QIC-WD on a job redesign project to strengthen …

Informal Learning Behaviors, Megan Paul, Robert Blagg

Umbrella Summaries

What are informal learning behaviors? Informal learning behaviors (ILBs) are self-directed, intentional activities to acquire knowledge and skill outside of formal learning environments (Cerasoli, Alliger, Donsbach, Mathieu, Tannenbaum, & Orvis, 2017). Informal learning is distinct from learning that is externally imposed or required, involves structured content or processes, or occurs accidentally (Cerasoli et al., 2017). It is the day-to-day, on-the-job learning that occurs in the workplace. ILBs include things like observing, asking questions, seeking information, and practicing (Cerasoli et al., 2017). A highly related behavior is seeking feedback, which is sometimes described as a form of informal learning but has …

Virginia Progress Update - The Timely Implementation Of A Technology Solution, Quality Improvement Center For Workforce Development

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The pandemic is pushing the U.S. workforce to adapt and seek mobile solutions to carry out key tasks. Virginia’s child welfare workforce strengthening effort, supported by the Quality Improvement Center for Workforce Development (QIC-WD), includes a transcription service and a mobile solution (an application or app) on iPads to help the workforce manage their administrative and family engagement tasks out of the office. The effort began in 2017 but demand has been heightened by the pandemic. This post summarizes what the Virginia Department of Social Services (VDSS) has accomplished and learned as they roll out new technology to thousands of …

Workplace Supports For Lgbt Employees, Toby Burnham, Megan Paul

Umbrella Summaries

What are workplace supports for LGBT employees? Workplace supports for LGBT employees are organizational policies and practices that are thought to improve the work experiences of LGBT employees and foster diversity within an organization. Although there isn’t one set of specific workplace supports for LGBT employees, one way of summarizing the contextual supports in the workplace is to categorize them as (a) formal LGBT-supportive policies and practices, (b) LGBT-supportive climates, and (c) supportive workplace relationships (Webster, Adams, Maranto, Sawyer, & Thoroughgood, 2017). Formal policies and practices that are supportive of LGBT employees include things like same-sex benefits coverage, LGBT resource …

Perspectives From A Prevention Team, Jaqueta Taylor, Rynika Polk, Jackie Gooch

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Louisiana’s redesign includes the creation of prevention teams. The prevention teams include one supervisor, three child protective services (CPS) workers, two family services (FS) workers, and one child welfare team specialist. Over the course of the past year each team was established, trained, and worked together to build a cohesive unit. Team members expressed a mix of excitement and concern about their new roles. The redesign meant the supervisor was managing new team members, workers were delegating tasks they were previously responsible for, and team specialists were new to the team and had to establish trust with their coworkers. The …

My Experience With Cfs Strong, Lana Sayre

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I am a child and family services specialist supervisor with the Nebraska Department of Health and Human Services. A few years ago, I volunteered to take over for another member of the workforce retention team that was working with the QIC-WD to develop/select an intervention that Nebraska could implement to reduce employee turnover among child and family services specialists (CFSS), our frontline worker position. Employee retention is a constant, ongoing challenge. Our work is challenging and very stressful. You have to be an expert in child safety and have a broad understanding of all of the issues which affect the …

Presenteeism, Megan Paul

Umbrella Summaries

What is presenteeism? Presenteeism is not simply a matter of attending, or being physically present, at work. Rather, it refers to going to work while ill and, in some cases, also includes the concept of lost productivity as a result (Johns, 2010; McGregor, Sharma, Magee, Caputi, & Iverson, 2017). Unlike absenteeism, which can be measured through personnel records, presenteeism is measured by employee self-report via surveys or interviews. For the more limited definition (going to work ill), employees are asked whether or how often in the past they showed up to work when they were sick and should have taken …

Grit, Maggie Thompson, Megan Paul

Umbrella Summaries

What is grit? Grit is a personality trait that is defined as “perseverance and passion for long-term goals” (Duckworth, Peterson, Matthews, & Kelly, 2007, p. 1087) and as “… not just resilience in the face of failure, but also having deep commitments that you remain loyal to over many years” (Perkins-Gough, 2013, p. 14). It has been conceptualized as a higher-order trait comprised of two lower order facets: perseverance of effort (the tendency to work hard even in the face of setbacks) and consistency of interest (the tendency to not frequently change goals and interests). The two primary self-report measures …

Diversity Training, Megan Paul

Umbrella Summaries

What is diversity training? Diversity training refers to a “distinct set of instructional programs aimed at facilitating positive intergroup interactions, reducing prejudice and discrimination, and enhancing the skills, knowledge, and motivation of participants to interact with diverse others” (Bezrukova, Spell, Perry, & Jehn, 2016, p. 1228). In the absence of a standard approach, there has been significant variation in the design and context of diversity training. The following characteristics have been identified as differing across trainings reported in the research literature (Bezrukova et al., 2016): ► Content Focus: Group-specific training focuses on learning about one or more specific groups (e.g., …

Managing Stress While Working From Home During The Pandemic: Strategies For Self-Care, Andrew Winters

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Stress is often driven by feeling a lack of control over things you once had control over. This lack of control can create feelings of anxiety, depression, and even anger. This blog post highlights some elements of self-care that can help you stay present and regain a sense of control where you can. Manage your newsfeed How much information are you consuming about the pandemic? Too much news can add to your stress. Try to minimize your consumption of news about the outbreak to once a day, preferably in print format (e.g. magazines, newspapers) and limit your exposure to media …

What We Know About Pandemics And The Stress They Cause, Anita Barbee

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Pandemics are not new, but they significantly impact how we work, socialize, and manage our health. This can be especially difficult for those in the helping professions for whom face-to-face contact and travel are part of their daily routine. This blog post explains what a pandemic is and the stress that it causes. What is a Pandemic? When the spread of a disease escalates, it can become a pandemic, affecting a wide geographical area and a significant portion of the population. Pandemics are marked by uncertainty, confusion, and a sense of urgency which may be exacerbated by the inundation of …

The Role Of An Educational Intervention In Addressing Parent Spectator Behaviors In Louisiana Youth Sports, Jerry F. Reynolds Ii

LSU Doctoral Dissertations

Contemporary youth sports environments present significant psychosocial challenges to the family system. Among the greatest challenges to address are spectator behaviors of parents, which in the public eye has deteriorated and is out of control. Spectator behaviors and their impact upon the sports environment and family system is the topic of investigation in this study. Within the state of Louisiana, the advent of Act 355 extends the consequences of parent behavior and presents challenges to families, referees, and sports organizations. To better understand how legislation impacts parent perceptions of their spectator behaviors, the author examined spectator behaviors parents are observing, …