Open Access. Powered by Scholars. Published by Universities.®

Personality and Social Contexts Commons

Open Access. Powered by Scholars. Published by Universities.®

Articles 1 - 2 of 2

Full-Text Articles in Personality and Social Contexts

Persistent Emotional Extremes And Video Relay Service Interpreters, Dawn M. Wessling, Sherry Shaw Jul 2014

Persistent Emotional Extremes And Video Relay Service Interpreters, Dawn M. Wessling, Sherry Shaw

Journal of Interpretation

This mixed methods study explored how call content emotionally affects video interpreters (VIs) who work in Video Relay Service (VRS) and how this influences perceptions of job satisfaction and general well-being. The participants included 889 self-reported VIs who completed a survey containing open and closed-ended questions regarding their work. Whereas VRS call content can be extremely emotional for the non-deaf and deaf callers, whether positive or negative, the study seeks to identify a spectrum of coping strategies to perceived stressors brought about by these emotionally charged incidents. The study examined the frequency of these types of calls processed by the …


Stress And Coping As A Function Of Experience Level In Collegiate Flight Students, Jennifer Kirschner, John Young, Richard Fanjoy Apr 2014

Stress And Coping As A Function Of Experience Level In Collegiate Flight Students, Jennifer Kirschner, John Young, Richard Fanjoy

Journal of Aviation Technology and Engineering

Aviation as an industry requires a high degree of precision at all times. Large amounts of stress have been known to decrease performance to undesirable levels. While stress reactions and the coping skills used after encountering stressful situations differ from person to person, generalities can be made by comparing differences between groups. A large number of pilot applicants receive initial training within a university flight program each year. In order to better understand the perceived stress level and the coping skills used by these students, the current research project administered a perceived stress test and a coping skills inventory to …