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Exploring The Structural Relationships Between Personality And 360-Degree Feedback, Cole N. Napper

Doctoral Dissertations

The process of using multiple sources or raters (i.e., self, supervisor, peers, subordinates, and others) in the assessment of managerial performance has been used pervasively in organizations with the primary goal of motivating behavioral change through feedback (Bracken, Timmrick, & Church, 2001). Multi-source or 360-degree feedback programs are especially suited to help measure behaviors related to performance and assess outcomes, such as leadership, interpersonal relationships, coaching, and communication (London & Smither, 1995). Typically, 360-degree feedback dimensions are measured by meta-categories of behavior called competencies.Bartram (2005) stated that these competencies could be defined as the search for characteristics that separate …