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Industrial and Organizational Psychology Commons™
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Full-Text Articles in Industrial and Organizational Psychology
Does Reflection Mitigate Negative Emotions Following Work Performance Feedback?, Rebecca J. Factor
Does Reflection Mitigate Negative Emotions Following Work Performance Feedback?, Rebecca J. Factor
Electronic Thesis and Dissertation Repository
This study examined if reflection could mitigate negative emotion following negative work performance feedback. Initial research has found that reflection is beneficial for learning, but it has seldom been tested if reflection can mitigate negative emotion associated with negative feedback. Participants were tasked with completing open-ended questions based on a workplace training manual, and then received negative work performance feedback. Feedback was presented in either absolute terms, or relative to others’ performance. Afterwards, in one condition, participants completed a reflection activity, while in another condition, participants simply completed a time filler task. Participants’ emotions were then measured. Results indicated that …
Reactions To Negative Feedback: The Role Of Resilience And Implications For Counterproductivity, Kabir N. Daljeet
Reactions To Negative Feedback: The Role Of Resilience And Implications For Counterproductivity, Kabir N. Daljeet
Electronic Thesis and Dissertation Repository
The model of Organizational Frustration (Spector, 1978) suggests that individuals are more likely to engage in counterproductive work behaviour (CWB) after having had a negative experience at work due to the negative emotions brought on by such an experience. The King and Rothstein (2010) model of resilience suggests that the degree to which an individual self-regulates after an adverse workplace experience influences how they subsequently behave. Using vignettes, participants were told they received either positive or negative feedback regarding their job performance and were asked to fill out measures of resilience and intentions to engage in CWB. In a sample …