Industrial and Organizational Psychology Commons^™

A previous article published in this magazine concluded that whilst many organisations have adopted employee surveys as regular HRM practice it is only when surveys are linked to organisational strategy and implemented effectively that they can make a contribution. This article articulated two principles, firstly organisations should only ask what they want and need to know (relevant data) and they should be able and willing to act on what they find (actionable data). This article focuses on the implemenation of an employee survey that is consistent with these two principles.