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Full-Text Articles in Industrial and Organizational Psychology
Is The Reception Better On A Different Channel? Interpersonal Communication Satisfaction Of Introverts And Extraverts During Face-To-Face Versus Instant Messenger Conversations, Christina S. Whalen
Is The Reception Better On A Different Channel? Interpersonal Communication Satisfaction Of Introverts And Extraverts During Face-To-Face Versus Instant Messenger Conversations, Christina S. Whalen
Scripps Senior Theses
Satisfying communication is sometimes hard to come by. Due to differences in social expression and reception, individuals tend to express and receive communication in dissimilar ways, especially within different social contexts. In the present study, the effects of personality and channel of communication on individual and mutual satisfaction after a conversation will be tested. Participants will take a personality test to determine introversion or extraversion. They will then be randomly assigned to conversation pairs which will communicate either through an instant messaging (IM) program or face-to-face (FtF). Satisfaction will be determined using a modified version of the Interpersonal Communication Satisfaction …