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Full-Text Articles in Industrial and Organizational Psychology

Help-Negation Among Telephone Crisis Support Workers: Impact On Personal Wellbeing And Worker Performance, Coralie J. Wilson Jun 2013

Help-Negation Among Telephone Crisis Support Workers: Impact On Personal Wellbeing And Worker Performance, Coralie J. Wilson

Coralie J Wilson

Telephone crisis supporters (TCSs) provide front line mental health support to callers in crisis. TCSs often support callers with suicidal thoughts, depression and anxiety, and the caller’s experience of the call will influence whether they will seek help from a crisis support service in the future. Despite their important role, little information on TCSs’ mental health and help-seeking behaviour exists – a structured literature search returned only 2 studies. This paper presents the results of the first study in a national research program that is aiming to inform the future training, preparation, supervision, and support of frontline health professionals who …


An Analysis Of The Relationships Between The Perceived Organizational Climate And Professional Burnout In Libraries And Computing Centers In West Virginia Public Higher Education Institutions, Arnold R. Miller Mar 2013

An Analysis Of The Relationships Between The Perceived Organizational Climate And Professional Burnout In Libraries And Computing Centers In West Virginia Public Higher Education Institutions, Arnold R. Miller

Arnold R. Miller

The purpose of this study was to determine the relationships between the perceived organizational climate and professional burnout in libraries and computing services units in West Virginia higher education. Research questions were defined to investigate the differences between libraries and computing services units in the perceived organizational climate, professional burnout, organizational climate vs. burnout, demographics vs. organizational climate, demographics vs. burnout, and the combined effects of demographics and organizational climate upon burnout. The Work Environment Scale (WES) Form R, third edition, the Maslach Burnout Inventory (MBI) HSS, third edition, and a demographic questionnaire measured the organizational climate, burnout, and demographics. …


The Effects Of Team Strategic Orientation On Team Process And Information Search, Anita Woolley Dec 2012

The Effects Of Team Strategic Orientation On Team Process And Information Search, Anita Woolley

Anita Williams Woolley

We tested the effects of team strategic orientation on team member perceptions, work strategy and information search. In Experiment 1, 80 teams worked on a hidden profile decision-making task. A defensive team strategic orientation increased members’ perceptions of the problem’s scope, leading to a more process- focused work strategy and broader information search compared to an offensive team strategic orientation. When teams needed critical information from the environment, defensive teams outperformed offensive teams; offensive teams performed better when critical information resided within the team. In Experiment 2, these findings were replicated with 92 teams performing a different decision task. When …


Natural Born Peacemakers? Gender And The Resolution Of Conflict, Mara Olekalns Dec 2012

Natural Born Peacemakers? Gender And The Resolution Of Conflict, Mara Olekalns

Mara Olekalns

Two males sit apart, staring at each other from the corners of their eyes. A female approaches one and takes him by the arm, pulls him towards the other male. She alternates between the two and eventually brokers peace. In a different scenario, two males are again in conflict. A third male inserts himself between them, screaming at them or physically separating them to prevent the conflict from escalating. He keeps them separate and harangues them into submission (De Waal, 2009). Female as peacemaker, male as peacekeeper. These examples fit with our intuitions about how gender might shape the way …


Voices In The Beyond: Judicial Psychology And Citizens United, Kirby Farrell Dec 2012

Voices In The Beyond: Judicial Psychology And Citizens United, Kirby Farrell

kirby farrell

Abstract: A psychological analysis of the Supreme Court’s controversial Citizens United decision finds the concept of agency or personhood conflicted in its use by the majority. Some conservative justices in this and some other decisions, including Voting Rights enforcement (2006) and death penalty jurisprudence, have positioned authority and the voices of affected “persons” in the beyond: that is, in an abstract or metaphysical zone wherein reasoning cannot follow or be held responsible.