Industrial and Organizational Psychology Commons^™

An Experimental Investigation Of Emotional Labor Display Rules And Performance In A Human Resources Sexual Harassment Interview Simulation, Jolie M.B. Terrazas

Dissertations, Theses, and Capstone Projects

Human Resource (HR) professionals are expected to engage in emotional labor (EL), or, management and control of their own emotions and emotional expression, during sexual harassment (SH) investigations. This EL expectation, or display rule (DR), is dynamic and complex requiring suppression of emotions and expressions of neutral empathy and is thus termed a dynamic neutral-empathic DR. Prior research shows that DRs in other occupations function as job demands that can deplete employees’ personal resources and negatively affect performance. The current study investigates the impact of the dynamic neutral-empathic DR by testing a process model that was developed via an …

Perceptions Of Asian American And Female Leadership Candidates: The Impact Of Descriptive And Prescriptive Stereotyping, Jane I. Lim

Dissertations, Theses, and Capstone Projects

Although Asian Americans and women tend to be relatively well represented in professional roles, they continue to be underrepresented in executive-level leadership positions. This paper examined a combination of factors believed to contribute to the shortage of Asian American and female leaders in organizations – in particular, descriptive and prescriptive stereotyping. Thus, the current study examined how participants responded to an Asian American or White, male or female applicant being considered for a leadership role. All targets were qualified, but varied on levels of warmth and/or dominance. Overall, it was hypothesized that the Asian American and female candidates behaving counterstereotypically …

Does The Career Adaptation Process Change As A Function Of An Employee's Age Or Employment Gaps? An Investigation Of Relationships Among Personal Resources, Contextual Factors, Coping Behaviors, And Career Success, Hilal Erkovan

Dissertations, Theses, and Capstone Projects

The goal of the current research was to enhance understanding of the career adaption process by developing and testing a new psychological framework by integrating three contemporary career theories (i.e., Protean, Boundaryless, and Social Cognitive Career (SCCT) theories). All of these career theories emphasize adaptability and agency as central constructs and stress career self-management as part of having a contemporary mindset because taking control of your career is important. To understand the adaptation process, antecedents and consequences of job-related coping behaviors, which are defined as cognitive and behavioral efforts to manage specific external and/or internal demands, were investigated. The model …

The Effects Of Social Power Bases Within Varying Organizational Cultures, Ayanna Cummings

Dissertations, Theses, and Capstone Projects

This study focuses on social power in the context of organizational culture and how this relationship impacts outcomes of follower compliance and trust. Power is the ability to direct or influence the behavior of others or a course of events (Handgraaf, et al., 2008). There are six different types of social power, including informational, referent, legitimate, coercive, rewarding, and expert (Fontaine & Beerman, 1977). Each type of social power may lead to varying psychological outcomes, such as compliance, satisfaction, and agreement. To date, the empirical literature has not fully addressed the issue of whether one type of power is more …

Personalizing An Implicit Measure Of Job Satisfaction, Brittany Boyd

Dissertations, Theses, and Capstone Projects

Implicit attitude measures have become increasingly popular over the last two decades due to their ability to circumvent a number of the limitations of explicit measures and predictive validity evidence for certain behaviors that is superior to explicit measures. However, a number of improvements have been suggested, including personalizing the implicit measure to better capture the participant’s attitude, not their general evaluation of constructs involved. This paper examined implicit job satisfaction with a modified version of a pre-established measure (IAT; Boyd, 2010), proposed a new personalized measure (P-IAT), and examined the relationships of these measures with organizationally-relevant attitudes and behaviors, …

Why Do Negative Employment Outcomes For Workers With Disabilities Persist?: Investigating The Effects Of Human Capital, Social Capital, And Discrimination, Martine Maculaitis

Dissertations, Theses, and Capstone Projects

Little is known about why poor job outcomes for workers with disabilities (WD) persist. Hence, the aim of this study was to combine and extend human capital, social capital, and multiple jeopardy advantage theories to develop and test a comprehensive model of the processes explaining job outcomes for WD. Data from the 2010 US National Health Interview Survey (N=3,887) and O*Net were analyzed to investigate the extent to which disability status (i.e., WD with work limitations, WD with no work limitations, or non-disabled workers [NDW]) relates to four types of work outcomes (i.e., annual compensation, employment status, job …

The Effects Of Parametrically Manipulating The Ratio Of Complimentary To Constructive Feedback Statements On Performance, Amanda Mentzer

Dissertations, Theses, and Capstone Projects

Performance feedback is frequently discussed and implemented. Although shown to be quite effective, the characteristics of feedback have yet to be fully explored. Feedback ratio was explored in this study. While participants evaluated the postural safety of body positions presented on a computer screen, researchers measured the (a) number of s that it took participants to evaluate body positions (i.e., response time), (b) percent of correctly evaluated body positions (i.e., percent correct), and (c) extent to which participants appreciated the statements they received after responding (i.e., rating). Using a mixed-factorial design, researchers manipulated feedback within groups and feedback ratio between …

The Impact Of Social Dominance Orientation On Experienced Threat And Consequent Interviewer Discriminatory Behavior: A Psychophysiological Approach, John F. Capman

Dissertations, Theses, and Capstone Projects

Though the representation of Black males within lower echelons of organizations has increased since the inception of Title VII (CRA 1964), Black males continue to be highly underrepresented in management-level roles (EEOC, 2015). The current study was developed to examine how social dominance orientation (SDO) among White males (Sidanius & Pratto, 1994) might disadvantage Black males attempting to advance into management jobs. Additionally, I evaluated the role of threat in contributing to discrimination against Black males by directly assessing threat responses among Organizational Decision Makers (ODM) using psychophysiological measures (i.e., cardiovascular responses). Male and female participants were recruited to participate …

Research Methods In Occupational Health Psychology, Irvin Sam Schonfeld, Chu-Hsiang Chang

Publications and Research

http://www.springerpub.com/occupational-health-psychology.html

Occupational Health Psychology (OHP) is a rapidly expanding interdisciplinary field that focuses on the science and practice of psychology in promoting and developing workplace health- and safety-related initiatives. This comprehensive text for undergraduate and graduate survey courses is the first to encompass a wide range of key issues in OHP. It draws from the domains of psychology, public health, preventive medicine,nursing, industrial engineering, law, and epidemiology to focus on the theory and practice of protecting and promoting the health, well-being, and safety of individuals in the workplace and improving the quality of work life.

The text addresses key psychosocial …

How The Sohp Newsletter Got Started And Got Going, Irvin Sam Schonfeld

Publications and Research

This article describes the origins and early history of the newsletter serving the research organization known as the Society for Occupational Health Psychology.