Industrial and Organizational Psychology Commons^™

Ch 16 Kulik Trainingchapter 2019-05-23 Final.Pdf, Carol T. Kulik, Mara Olekalns, Ruchi Sinha

Mara Olekalns

Development And Validation Of The Workplace Dignity Scale, Benjamin Thomas, Kristen Lucas

Kristen Lucas

Being While Doing: An Inductive Model Of Mindfulness At Work, Christopher Lyddy, Darren J. Good

Christopher J. Lyddy

Mindfulness at work has drawn growing interest as empirical evidence increasingly supports its positive workplace impacts. Yet theory also suggests that mindfulness is a cognitive mode of “Being” that may be incompatible with the cognitive mode of “Doing” that undergirds workplace functioning. Therefore, mindfulness at work has been theorized as “being while doing,” but little is known regarding how people experience these two modes in combination, nor the influences or outcomes of this interaction. Drawing on a sample of 39 semi-structured interviews, this study explores how professionals experience being mindful at work. The relationship between Being and Doing modes demonstrated …

The Complexity Of Role Balance: Support For The Model Of Juggling Occupations, K Evans, J Millsteed, Janet Richmond, M Falkmer, T Falkmer, S Girdler

Janet E Richmond PhD

Objective: This pilot study aimed to establish the appropriateness of the Model of Juggling Occupations in exploring the complex experience of role balance amongst working women with family responsibilities living in Perth, Australia. Methods: In meeting this aim, an evaluation was conducted of a case study design, where data were collected through a questionnaire, time diary, and interview. Results: Overall role balance varied over time and across participants. Positive indicators of role balance occurred frequently in the questionnaires and time diaries, despite the interviews revealing a predominance of negative evaluations of role balance. Between-role balance was achieved through compatible role …

Embracing The "Two-Body Problem": The Case Of Partnered Academics, Cynthia Fisher

Cynthia D. Fisher

Extract: The focal article has given examples of children, other relatives, and friends as potential beneficiaries of preferential treatment and has discussed the counterbalancing likelihood of organizational gain from(properly) employing individuals who already share social connections. Surprisingly, there is minimal mention of spouses or domestic partners. From the 1970s through the 1990s, a number of articles were published on the legal and practical issues of applying antinepotism policies to spouses, but since 2000, the literature has been almost entirely silent. This is surprising given that, in 2013, the Bureau of Labor Statistics reported that 47.4% of U.S. families involve husbands …

Remote Work: Examining Current Trends And Organizational Practices, Bradford Bell

Bradford S Bell

[Excerpt] Although remote work offers a number of potential benefits, it is not without risks and challenges. Companies can find it difficult to build a culture that is accepting and supportive of remote work. It can also be difficult to track exactly who is working remotely, particularly when remote work is adopted more informally, and to measure the business impact of these initiatives. Remote workers can face a number of personal and professional challenges. For instance, they may struggle for exposure and access to professional opportunities and there is the risk that those working outside the office can become socially …

Collective Failure: The Emergence, Consequences, And Management Of Errors In Teams, Bradford S. Bell, Steve W. J. Kozlowski

Bradford S Bell

The goal of the current chapter is to examine the emergence, consequences, and management of errors in teams. We begin by discussing the origin and emergence of errors in teams. We argue that errors in teams can originate at both the individual and collective level and suggest this distinction is important because it has implications for how errors propagate within a team. We then consider the paradoxical effects of errors on team performance and team learning. This discussion highlights the importance of error management in teams so that errors can prompt learning while at the same time mitigating their negative …

Work Groups And Teams In Organizations: Review Update, Steve W. J. Kozlowski, Bradford S. Bell

Bradford S Bell

This review chapter examines the literature on work team effectiveness. To begin, we consider their nature, define them, and identify four critical conceptual issues—context, workflow, levels, and time—that serve as review themes and discuss the multitude of forms that teams may assume. We then shift attention to the heart of the review, examining key aspects of the creation, development, operation, and management of work teams. To accomplish objectives of breadth and integration, we adopt a lifecycle perspective to organize the review. Topics involved in the team lifecycle include: (1) team composition; (2) team formation, socialization, and development; (3) …

The State Of The Art In Performance Management: Learnings From Discussions With Leading Organizations, Bradford S. Bell, Christopher J. Collins

Bradford S Bell

Performance management is one of the fundamental HR tools that has been part of organizational life for decades and has long been the backbone of other activities of the HR system (e.g., pay decisions, development plans). Despite the importance of performance management, it has historically been rated by employees, managers, and the HR function itself as one of the least effective and understood HR practices. Given the stagnation in academic research on the topic and discontent on the part of organizational stakeholders, we decided it was an opportune time to meet with leading companies to understand the state of the …

Rigor And Relevance, Bradford S. Bell

Bradford S Bell

[Excerpt] As the incoming editorial team, our goal is to build on this position of strength and to advance both the reputation and readership of the journal. One way in which we intend to do this is by staying true to the mission that has guided P-Psych since its inception, which is to publish rigorous psychological research centered around people at work. Over the years, this focused mission has enabled the journal to publish seminal articles in personnel selection (Barrick & Mount, 1991), person-organization fit (Schneider, 1987), organizational citizenship behavior (Organ & Ryan, 1995), and many other areas of industrial-organizational …

Three Conceptual Themes For Future Research On Teams, Bradford S. Bell

Bradford S Bell

[Excerpt] Tannenbaum, Mathieu, Salas, and Cohen (2011) identify three change themes – dynamic composition, technology/distance, and delayering/empowerment – that are affecting the nature of teams and discuss future research directions within each thematic area. They acknowledge that these emerging research needs may require new theories, research methods, and analyses and describe a few specific approaches that may hold promise, but focus their attention largely on describing the substantive issues and questions research should target going forward. We do not dispute that these themes are important – they are garnering substantial research attention (see Bell, 2007; Chen & Tesluk, in press; …

Team Learning: A Theoretical Integration And Review, Bradford S. Bell, Steve W. J. Kozlowski, Sabrina Blawath

Bradford S Bell

With the increasing emphasis on work teams as the primary architecture of organizational structure, scholars have begun to focus attention on team learning, the processes that support it, and the important outcomes that depend on it. Although the literature addressing learning in teams is broad, it is also messy and fraught with conceptual confusion. This chapter presents a theoretical integration and review. The goal is to organize theory and research on team learning, identify actionable frameworks and findings, and emphasize promising targets for future research. We emphasize three theoretical foci in our examination of team learning, treating it as multilevel …

Exploring Factors That Influence Work Analysis Data: A Meta-Analysis Of Design Choices, Purposes, And Organizational Context, Amy Duvernet, Erich Dierdorff, Mark Wilson

Erich C. Dierdorff

Work analysis is fundamental to designing effective human resource systems. The current investigation extends previous research by identifying the differential effects of common design decisions, purposes, and organizational contexts on the data generated by work analyses. The effects of 19 distinct factors that span choices of descriptor, collection method, rating scale, and data source, as well as project purpose and organizational features, are explored. Meta-analytic results cumulated from 205 articles indicate that many of these variables hold significant consequences for work analysis data. Factors pertaining to descriptor choice, collection method, rating scale, and the purpose for conducting the work analysis …

Human Resource Practices In Hong Kong And Singapore: The Impact Of Political Forces And Imitation Proceses, James Shaw, Paul Kirkbride, Sara Tang, Cynthia Fisher

James B Shaw

This study examined the influence of political forces and imitation processes on HR practices in local and foreign firms in Singapore and Hong Kong. Hong Kong has long practised a policy of positive non-interventionism while Singapore's government has taken a far more interventionist role not only on broad issues of economic policy but on HRM activities as well. Singapore's government has focused heavily on productivity improvement, including the development of incentive pay systems and more effective performance appraisal systems. Singapore firms use more extensive personnel selection procedures and more sophisticated methods of assessing employee performance and determining wage rates. On …

Organizational And Environmental Factors Related To Hrm Practices In Hong Kong: A Cross-Cultural Expanded Replication, James Shaw, Sara Tang, Cynthia Fisher, Paul Kirkbride

James B Shaw

Data were collected from 151 Hong Kong organizations to determine the relationship between culture, firm size, level of unionization and presence of an HRM department, and human resource management (HR) practices. Culture was a relatively weak predictor of HR practices. Existence of an HRM department and level of unionization were moderate predictors while firm size and the existence of a specialized training unit within the HRM department were the strongest predictors of HR practices.

A Voice Is Worth A Thousand Words: The Implications Of The Micro-Coding Of Social Signals In Speech For Trust Research, Benjamin Waber, Michele Williams, John Carroll, Alex Pentland

Michele Williams

While self-report measures are often highly reliable for field research on trust (Mayer and Davis, 1999), subjects often cannot complete surveys during real time interactions. In contrast, the social signals that are embedded in the non-linguistic elements of conversations can be captured in real time and extracted with the assistance of computer coding. This chapter seeks to understand how computer-coded social signals are related to interpersonal trust.

Decelerating The Diminishing Returns Of Citizenship On Task Performance: The Role Of Social Context And Interpersonal Skill, Kemp Ellington, Erich Dierdorff, Robert Rubin

Erich C. Dierdorff

Recent scholarship on citizenship behavior demonstrates that engaging too often in these behaviors comes at the expense of task performance. In order to examine the boundary conditions of this relationship, we used resource allocation and social exchange theories to build predictions regarding moderators of the curvilinear association between citizenship and task performance. In a field study of 366 employees, we examined the relationship between the frequency of interpersonal helping behavior and task performance, and tested for the moderating influences of three social context features (social density, interdependence, and social support) and of employees’ levels of interpersonal skill. Results provided corroborating …

Individual Learning In Team Training: Self-Regulation And Team Context Effects, Kemp Ellington, Erich Dierdorff

Erich C. Dierdorff

Although many analysts recognize that team-level learning is reliant on the acquisition of learning content by individuals, very little research has examined individual-level learning during team training. In a sample of 70 teams (N = 380) that participated in a simulation-based team training setting designed to teach strategic decision-making, we examined how self-regulation during team training influenced the extent to which team members subsequently demonstrated individual mastery of the team training content. We also investigated the extent to which team characteristics moderated the relationships between self-regulation and learning outcomes. Multilevel mediation results indicated that self-efficacy fully mediated the effects of …

Boundaries Of Citizenship Behavior: Curvilinearity And Context In The Citizenship And Task Performance Relationship, Robert Rubin, Erich Dierdorff, Daniel Bachrach

Erich C. Dierdorff

Resource allocation, attentional capacity, and role theories all suggest that the well-documented linear relationship between citizenship behavior and task performance may be more complex than previously believed. In a study of 352 incumbents, we develop hypotheses that propose a curvilinear effect of employee citizenship on task performance. We further argue that this nonmonotonic relationship is different across the targets of citizenship performance and is moderated by several factors from the task context. Results support the curvilinear assertion, indicating that the relationship with task performance inflects when citizenship is more frequently performed. These diminishing returns are amplified when the target of …

Building A Better Mba: From A Decade Of Critique Toward A Decennium Of Creation, Robert Rubin, Erich Dierdorff

Erich C. Dierdorff

During the past 10 years AMLE has made significant progress toward fulfilling its central mission of stimulating discourse within the field of management learning and education. Indeed, AMLE has become a reliable source of insightful scholarship regarding management education in general. The journal has also become an important platform for more specific scholarship directed toward the masters in business administration (MBA) degree and degree programs. Given the centrality of MBA programs in business schools and the substantial literature that has emerged on the topic within AMLE, we review this body of work to identify the broad topics and problems that …

O*Net's National Perspective On The Greening Of The World Of Work, Erich Dierdorff, Jennifer Norton, Christina Gregory, David Rivkin, Phil Lewis

Erich C. Dierdorff

No abstract provided.

Getting What The Occupation Gives: Exploring Multilevel Links Between Work Design And Occupational Values, Erich Dierdorff, Frederick Morgeson

Erich C. Dierdorff

The history of work design research is voluminous and compelling. Thousands of studies have demonstrated the wide-reaching and powerful impact the design of work can have on a host of meaningful outcomes. Yet, absent in much of this research is an explicit consideration of the context within which work is performed and how this context might impact work design. Drawing from the Theory of Work Adjustment, we describe the different ways in which occupations are linked to work design. In a sample of 805 individuals from 230 occupations, our multilevel examinations show the occupational-level values of Achievement, Independence, Altruism, Status, …

Members Matter In Team Training: Multilevel And Longitudinal Relationships Between Goal Orientation, Self-Regulation, And Team Outcomes, Erich Dierdorff, Kemp Ellington

Erich C. Dierdorff

Longitudinal data from 338 individuals across 64 teams in a simulation-based team-training context were used to examine the effects of dispositional goal orientation on self-regulated learning (self-efficacy and metacognition). Team goal orientation compositions, as reflected by average goal orientations of team members, were examined for moderating effects on these individual-level relationships. Finally, individual-level self-regulation was investigated for its influence on multiple team-level outcomes across time. Results showed generally positive effects of learning goal orientation and negative effects of avoid performance and prove performance goal orientations on rates of self-regulation during team training. However, several of these individual-level relationships were moderated …

Using Secondary Sources Of Work Information To Improve Work Analysis, Erich Dierdorff

Erich C. Dierdorff

No abstract provided.

Negotiating The Gender Divide: Lessons From The Negotiation And Organizational Behavior Literatures, Carol Kulik, Mara Olekalns

Mara Olekalns

Employment relationships are increasingly personalized, with more employment conditions open to negotiation. Although the intended goal of this personalization is a better and more satisfying employment relationship, personalization may systematically disadvantage members of some demographic groups. This disadvantage is evident for women, who routinely negotiate less desirable employment terms than men. This gender-based gap in outcomes is frequently attributed to differences in the ways that men and women negotiate. We review the negotiation research demonstrating that women are systematically disadvantaged in negotiations and the organizational behavior research examining the backlash experienced by agentic women. We use the Stereotype Content Model …

Womens’ Managerial Aspirations: An Organizational Development Perspective, Grace Lemmon

Grace Lemmon

Some authors have explained the dearth of women leaders as an “opt-out revolution”—that women today are making a choice not to aspire to leadership positions. The authors of this article present a model that tests managers’ biased evaluations of women as less career motivated as an explanation for why women have lower managerial aspirations than men. Specifically, they hypothesize that day-to-day managerial decisions involving allocating challenging work, training and development, and career encouragement mean women accrue less organizational development, and this is one explanation for their lower managerial aspirations. The authors’ model is based on social role theory and is …

Facet Personality And Surface-Level Diversity As Team Mental Model Antecedents: Implications For Implicit Coordination, David Fisher, Suzanne Bell, Erich Dierdorff, James Belohlav

Erich C. Dierdorff

Team mental models (TMMs) have received much attention as important drivers of effective team processes and performance. At the same time, much less is known about the factors that give rise to these shared cognitive structures. We examined potential antecedents of TMMs, with a specific focus on team composition variables, including various facets of personality and surface-level diversity. Further, we examined implicit coordination as an important outcome of TMMs. Results suggest that team composition in terms of the cooperation facet of agreeableness and racial diversity were significantly related to team-focused TMM similarity. TMM similarity was also positively predictive of implicit …

Role Expectations As Antecedents Of Citizenship: The Moderating Effects Of Work Context, Erich C. Dierdorff, Robert S. Rubin, Daniel G. Bachrach

Robert S. Rubin

In this field study of 198 incumbents, we examine how facets of work context affect the relationship between employees’ role expectations and supervisor ratings of their citizenship. Building on an emerging focus in the citizenship literature, we expand the scope of role perceptions to capture employees’ beliefs about the importance of various work activities and worker attributes needed for successful role performance (i.e., role expectations). Results support the role theory framework that we develop and suggest that aspects of both the social and task context moderate the relationship between employees’ role expectations for prosocial role requirements and citizenship. Implications of …

Slippage In The System: The Effects Of Errors In Transactive Memory Behavior On Team Performance, Matthew Pearsall, Aleksander Ellis, Bradford Bell

Bradford S Bell

[Excerpt] Although researchers have consistently shown that the implicit coordination provided by transactive memory positively affects team performance, the benefits of transactive memory systems depend heavily on team members’ ability to accurately identify the expertise of their teammates and communicate expertise-specific information with one another. This introduces the opportunity for errors to enter the system, as the expertise of individual team members may be misunderstood or misrepresented, leading to the reliance on information from the wrong source or the loss of information through incorrect assignment. As Hollingshead notes, “information may be transferred or explicitly delegated to the ‘wrong’ individual in …

A Trickle-Down Model Of Psychological Contract Breach: The Impact Of Supervisors’ Relationships On Employee Perceptions Of Kept Promises, Grace Lemmon

Grace Lemmon

No abstract provided.