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Experimental Analysis of Behavior Commons

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University of Vermont

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Usability Testing To Enhance User Experience: The Catquest Usability Study, Aaron Nichols, Amber Billey, Alice Stokes, Peter Spitzform, Catherine Mundy Aug 2013

Usability Testing To Enhance User Experience: The Catquest Usability Study, Aaron Nichols, Amber Billey, Alice Stokes, Peter Spitzform, Catherine Mundy

UVM Libraries Conference Day

After implementing the discovery tool Primo (eventually renamed CATQuest), the UVM Libraries conducted a usability test to understand how our users approach using this tool without instruction, to discover patterns in searching behavior, and to uncover how compatible Primo is with user search behavior. This presentation will demonstrate the design and implementation of the usability study, as well as reveal some surprising results.