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Experimental Analysis of Behavior Commons

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Industrial and Organizational Psychology

Absenteeism

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Using Behavioral Interventions Amongst Unionized Workers To Increase Attendance, Marlies Hagge Apr 2013

Using Behavioral Interventions Amongst Unionized Workers To Increase Attendance, Marlies Hagge

Masters Theses

Employees’ attendance is fundamentally relevant for running a successful business. However, in many companies absences far exceed the national average of about 3% and pose a significant problem to the company’s overall success. This study compares the effectiveness of different low-cost behavioral interventions in order to increase attendance and specifically decrease the amount of avoidable absences from 6.3% overall absenteeism during baseline. Participants include 45 unionized custodians in 6 groups at a large Midwestern university. Interventions were introduced for 4 of the groups while the remaining 2 groups served as a control. Treatments evaluated include public recognition for perfect attendance, …