Psychology Commons^™

Effects Of Victim Gendering And Humanness On People’S Responses To The Physical Abuse Of Humanlike Agents, Hideki Garcia Goo

Theses and Dissertations

With the deployment of robots in public realms, researchers are seeing more cases of abusive disinhibition towards robots. Because robots embody gendered identities, poor navigation of antisocial dynamics may reinforce or exacerbate gender-based marginalization. Consequently, it is essential for robots to recognize and effectively head off abuse.

Given extensions of gendered biases to robotic agents, as well as associations between an agent's human likeness and the experiential capacity attributed to it, we quasi-manipulated the victim's humanness (human vs. robot) and gendering (via the inclusion of stereotypically masculine vs. feminine cues in their presentation) across four video-recorded reproductions of the interaction. …

Do I Desire Chatbots To Be Like Humans? Exploring Factors For Adoption Of Chatbots For Financial Services, Moses Sugumar, Shalini Chandra

Journal of International Technology and Information Management

AI-powered chatbots are gaining traction across various industries, especially in the financial sector. Despite these implementations, chatbot adoption and usage among consumers is still low. Grounding on the unified theory of acceptance and use of technology 2 (UTAUT2) model and the Belief Desire Intentions (BDI) model, this study explores factors influencing the adoption of chatbots for financial sectors by emphasizing on the role of user desires in addition to human beliefs. Explicitly, the research hypothesizes the role of the humanness in chatbots influencing consumer adoption in the financial services sector. The suggested research model was tested via a sample of …