Psychology Commons^™

Harnessing The Power Of Cliftonstrengths®: How Multinational Corporations Can Use Deep-Level Diversity To Enhance Organizational Inclusion, Trapper Kay Pace

Electronic Theses and Dissertations

This research explicitly investigated how multinational corporations can enhance workplace inclusion through the novel use of the CliftonStrengths® assessment as a dimension of deep-level diversity. The study gleaned insights from employees’ perspectives, employing a constructivist grounded theory approach to explicate their experiences in rich qualitative narratives. Through open-ended surveys and intensive interviews, participants were selected using purposeful sampling to ensure meaningful data collection from the study organizations’ three global regions. The researcher conducted the analysis systematically through the constant comparison of data utilizing the NVivo14 software to assist in constructing codes, themes, and a theoretical schema. Results highlighted the significance …

The Experience Of Knowledge Workers In Remote Environments During The Covid-19 Pandemic, Dale F. Knapp

Doctor of Education Program Dissertations

When regional quarantine restrictions were rapidly implemented in March 2020 due to the COVID-19 pandemic, knowledge workers were forced to vacate their traditional shared office spaces and transition to remote work environments. This unprecedented mass exodus from traditional in-person physical workplaces was facilitated by existing and new software and technology that allowed workers to remain connected and working. This phenomenological study explored the lived experiences and perceptions of knowledge workers who experienced this transition to a full-time remote work environment. The study also examined how knowledge workers perceived work performance relative to their experience during the COVID-19 pandemic. Data were …

Empowering Voices: Exploring The Career Trajectories Of Women Of Color Hr Professionals Amid Disruptive Change, Brandi R. Muñoz

Electronic Theses and Dissertations

This study investigated strategies to enhance diversity, equity, inclusion, and belonging initiatives in organizational leadership, focusing on supporting women of color in the workplace. The specific problem addressed was the underrepresentation and barriers faced by women of color in leadership positions despite their potential contributions to organizational success. The study employed a qualitative approach, combining qualitative interviews with socioeconomic data analysis. Data collection methods included semistructured interviews with women of color and a survey to gather demographic and employment information. The sample consisted of 16 women of color human resource professionals working in various industries and organizational settings across the …

A Candidate Needs Approach To Job Advertisements, Yuliya M. Cheban-Gore

Dissertations, Theses, and Capstone Projects

Organizations currently lack research-based best practice guidance on what information is most helpful for job seekers when deciding which jobs and organizations to apply to. This lack of guidance is a detriment because, typically, recruitment strategies are designed from the perspective of the organization’s needs –which is effective when the job market is organization, rather than candidate-driven. When the market is candidate-driven, it would benefit organizations to view the recruitment process through the lens of job seekers. The current studies focus on understanding one of the beginning stages of recruitment through the lens of job seekers: job advertisements. Through a …

In-Work Recovery Among Hybrid Employees: Examining The Relationships Between Stressors, Recovery Experiences, And Strains, Stefanie Larsen

Dissertations, Theses, and Capstone Projects

There has been a drastic increase in the number of hybrid employees (i.e., employees who work remotely for part of a workweek) since the COVID-19 pandemic. While previous research has highlighted some of the benefits and costs of remote work, research on hybrid work is still in its early stages. One area that remains unclear is how hybrid work relates to stressor experiences and in-work recovery from work. The present study examined how levels of specific stressors (i.e., workload, availability pressure) vary depending on whether employees work remotely or in the office, and how the variations of these stressors across …

Developing An Instrument To Measure Group Dynamics Awareness: A Mixed Methods Study, John Weng

Dissertations

In a world that is increasingly volatile, uncertain, complex, and ambiguous, adaptive leaders are needed more than ever. Based on group relations programs developed by the Tavistock Institute, a pedagogy known as case-in-point has recently been brought to prominence and incorporated into leadership development programs. These methods claim to develop systems thinking and individuals’ leadership capacity with little prior empirical research.

This mixed methods exploratory study explored individual awareness of group dynamics, a key outcome in case-in-point programs, and adaptive leadership theory. The goal was to create an instrument to measure awareness of group dynamics: the Group Dynamics Awareness Questionnaire …

Effects Of Advertising Employee Resource Groups (Ergs) On Female Applicants’ Intentions To Pursue Employment Through Perceived Organizational Support, Jamie Crites

Industrial-Organizational Psychology Dissertations

Employee resource groups (ERGs) have existed since the 1960’s to provide additional support for a group of employees within an organization that share a common identity (e.g., gender, race, sexual orientation, veteran status). Gaining in popularity over the past 25 years, they are utilized to drive change and foster diversity management (Welbourne et al., 2017). Organizations have also realized the potential for demonstrating a commitment to diversity to external stakeholders, future applicants, and current employees (Biscoe & Safford, 2010; Friedman & Holtom, 2002). ERGs are unique, thus are difficult to quantify and study empirically. However, given the prevalence of ERGs, …

Workplace Wellbeing And Sense Of Mattering Among Small And Medium Enterprise Workers In Canada, Kyle Smilovsky

Theses and Dissertations (Comprehensive)

Small and Medium Enterprises (SME) are an under researched area when it comes to workplace wellbeing in Canada. The current research used the Job-Demands Resource Framework (JD-R) to study how a Community Psychology concept, sense of mattering, relates to workload, and indicators of wellbeing (i.e., burnout and flourishing). Specifically, this study tested whether sense of mattering moderates the association between workload and both burnout and flourishing. Moderated mediation models were also tested to see if workload is indirectly associated with burnout and flourishing through distress, while being moderated by sense of mattering. Questionnaires were administered to 2,500 Canadian SME workers …

Variability In Perceptions Of Complementary Health Approaches Among Graduate Student Trainees, Delaney C. Bilodeau

Theses and Dissertations

Complementary Health Approaches (CHAs) encompass a diverse range of practices which are often used both independently and alongside conventional medical treatments. Understanding how graduate students training in different fields perceive CHAs is important because these professional trainees will go on to occupy roles as healthcare practitioners, researchers, policy makers, and consumers. This study used sequential rank agreement methods (Ekstrøm, Gerds, & Jensen, 2019) to investigate variations in perceptions of CHAs in a sample of graduate students (N = 416) from 140 possible training programs. Ratings of CHA familiarity, perceptions of CHA legitimacy, and willingness to recommend CHAs were compared …

To Make Or Buy: How Does Strategic Team Selection And Shared Leadership Strategy Interact To Impact Nba Team Effectiveness?, Brandon Purvis

Industrial-Organizational Psychology Dissertations

The study of shared leadership is growing to address the challenges faced in an increasingly dynamic and interdependent workplace. Shared leadership under the right conditions has been found to be related to team adaptability, creativity, and effectiveness. However, there is growing research on the conditions that limit or enhance the effectiveness of shared leadership. Specifically, it was proposed that teams which are more made than bought (internally developed) should adopt a shared leadership model. In contrast, teams that are more bought than made (developed externally) should use a traditional hierarchical team leadership model. Using data from the National Basketball Association …

Consistent Across Situations? A Person Specific Approach To Examining A Long-Standing Paradox., Muchen Xi

Arts & Sciences Electronic Theses and Dissertations

Bem and Allen (1974) address the person situation debate by proposing that there are some people behave more consistently, which can be better “explained” try personality traits, than others who are more influenced by situations. However, with failures to directly replicate Bem and Allen’s study, the existence of individual difference in cross situation consistency of behaviors remaining unclear. The current study addressed open questions that arose from the personality consistency debate by employing Mixed Effect Location Scale Model (MELSM) in an intensive longitudinal study. We found 1) there are individual difference in the overall behavioral consistency across situations; 2) there …

An Investigation Of The Impact Of Prosocial Action On Psychological Resilience In Female Volunteer Maskmakers During Covid-19, Linda D. Montano

Industrial-Organizational Psychology Dissertations

Building and maintaining psychological resilience is important because it mediates the impact of stress on life outcomes such as depression, life satisfaction, and well-being. The purpose of this dissertation was to assess the impact of prosocial action as a way to enhance resilience and reduce the impact of adversity. Using 12 waves of longitudinal data collected from 86 female volunteer maskmakers in the U.S. between April and July 2020, this study assessed the hypothesis that the prosocial action of maskmaking will moderate the impact of the stress of the COVID-19 pandemic such that at higher levels of maskmaking, the volunteer’s …

Functional Cynicism, Michelle Fried

Electronic Theses and Dissertations

Trait cynicism, or “cynical hostility” as measured by the Minnesota Multiphasic Personality Inventory’s Cook-Medley Scale, is defined and studied as characteristics associated with psychopathology, interpersonal conflict, and negative health outcomes including heart disease and cognitive decline. Likewise, “organizational cynicism” is operationalized in industrial/organizational psychology for the purpose of describing and identifying an undesirable employee type in the workplace. This research proposes an alternative assessment. It reconnects cynicism with its roots in ancient philosophy by asking if cynical attitudes, despite their negative valence ascribed in the modern literature and conventional opinion, may serve a practical purpose. This study of Functional Cynicism …

Relational Empowerment Among Public Safety Outreach Workers And Violence Interventionists In U.S. Cities: A Qualitative Inquiry, Christopher M. Thompson

Seton Hall University Dissertations and Theses (ETDs)

The nation-wide uprisings for racial justice in the Summer of 2020 brought into mainstream awareness the calls to shift resources away from police departments and channel funds to mental health, education, and other social services. However, in the wake of recent post-pandemic surges in community violence, police budgets increased, while public opinion for grassroots, radical initiatives like “defund the police” that many activists, organizers, and abolitionists pushed into public consciousness has faltered. Studies have shown that the implementation of community-led public safety programs significantly reduce incidents of street violence in U.S. cities. Thus, research that informs community-driven violence intervention and …

Coworkers And Leaders: The Relationship Between Trustworthiness, Trust, And Employee Engagement, Lianne Young

Dissertations

A highly engaged workforce provides numerous organizational and individual benefits (Shuck et al., 2016), the culmination of which leads to a competitive advantage difficult to emulate (Burke et al., 2013). It remains challenging to understand how engagement develops, with little research available explaining the process (Shuck, 2020). High employee engagement levels provide a competitive advantage, but stagnant engagement levels remain a significant obstacle (Shuck, 2020).

Shuck (2020) recommends further research focusing on methods to increase engagement. Trustworthiness and trust are antecedents and drivers of engagement (Chughtai & Buckley, 2008; Federman, 2010; SHRM, 2017). A lack of trust has negative impacts …

Did That Help? Harnessing Natural Language Processing To Uncover Characteristics Of Peer Feedback And Their Impacts On Teamwork-Skills Learning., Annamaria V. Wolf

All Dissertations

Peer Evaluation Systems (PESs) allow members of student teams to provide one another with computer-mediated feedback in the form of qualitative, open-ended comments. The current research leverages unsupervised Natural Language Processing (NLP), namely Biterm Topic Modeling (BTM) and sentiment analysis, to uncover latent topics and degree of positivity and negativity expressed in peer feedback, respectively. BTM results revealed a 6-topic model that was reliably replicated over 10 Gibbs initializations 80% of the time. Topics were labeled Timely Communication, Idea Generation, Coordination & Adaptation, Work Quality, Team Support & Focusing, and Work Accountability. Qualitative comparison suggests that these topics demonstrate …

“Fit Check”: Testing A Model Of Perceptions Of Team Level Person-Group Fit, Alexandria Wentworth

All Theses

Teams are become a mainstay in nearly every sector of business. Teams are complex and evolve to meet the demands of their unique environments. One team structure growing in popularity is a multiteam system (MTS), a system comprised of multiple teams working interdependently to achieve goals. Understanding the mechanisms by which a MTS is successful is challenging; however, the concept of fit may offer further explanation. Person-group fit has been shown to improve coworker satisfaction, job attitudes, and task performance. Most research has only explored individual-level outcomes of person-group fit, yet there are numerous calls for further exploration into team-level …

Beyond Labels: Understanding The Complexities Of Lgb Employee Team Networks, Mohammed S. Akib

Theses and Dissertations

This study aimed to investigate the team network of lesbian, gay, and bisexual (LGB) employees, as well as the factors influencing those team networks. The findings were based on responses from 13 participants who identified as either lesbian, gay, or bisexual. Participants completed a 60-minute interview, which was audio recorded and transcribed for analysis. The data was analyzed using MaxQDA qualitative analysis software, employing a phenomenological approach. Two research questions were addressed: (1) How, if at all, does the form and nature of the team network differ between the subgroups of LGB employees? and (2) How do various contextual factors …

An Empirical Examination Of Consequential Factors Of Negative Program Culture As Determinants Of Affective Well-Being In Graduate Students, Morgan Chandler

All Theses

There is evidence of a crisis of low affective well-being troubling graduate students nationwide. Recent studies have shown that graduate students exhibit indicators of low affective well-being, such as levels of anxiety and depression six times greater than the general population (Galleo et al., 2021; Glover, 2019), high levels of being overwhelmed (Kaler & Stebleton, 2019), and overall increased psychological distress (Hacker, 2021). The prevalence and severity of these issues indicate that their causes may exceed personal factors (Bekkouche et al., 2022). Previous research has identified the quality of culture and culture-related factors within graduate schools and programs to be …

Toxic Leadership And Its Effect On Employees' Subjective Well-Being, Vaishnavi Waldiya

Electronic Theses, Projects, and Dissertations

Toxic leadership is an area of growing interest. The goal of my study was to investigate toxic leadership and how toxic leader behaviors relate to employee outcomes. Part of my goal was to examine the role of toxic leadership (taking other factors such as burnout, and workplace incivility) and how toxic leadership and other variables contribute to an employee's subjective well-being. Hence, the goal of this study was to examine the following effects: Toxic leadership behaviors and their effects on subjective well-being of the employee; and b) mediating roles of incivility and burnout on toxic leader behavior and the employee’s …

Charter For Smarter Hats: How Team Charters Dynamically Improve Trust And Emotions In Human-Agent Teams, Dan Manh Nguyen

Theses and Dissertations

Although human-agent teams have received significant attention from both practitioners and researchers in recent years, human attitudes and emotions towards agents present collaborative barriers that reduce effective teaming. Borrowing from literature on traditional human team interventions, this study examines how team charters may be leveraged to set up better trust relationships and emotional states over time, and how these key emergent states influence both objective performance scores and subjective performance ratings. Using data from 43 individuals who participated in a search-and-rescue simulation with four agent teammates, discontinuous growth modeling was used to examine differences in trust and upsetness over time …

A Study Of Group Effectiveness In A Virtual Reality Environment., Dalton Clay Sparks

Electronic Theses and Dissertations

Virtual Reality (VR) technology has revolutionized the study of team effectiveness, yet many studies in this domain lack a comprehensive approach, focusing narrowly on performance metrics. This thesis investigates VR team effectiveness by integrating traditional Team Effectiveness frameworks with VR-specific dynamics. Utilizing Data Envelopment Analysis (DEA) and Group Style Inventory (GSI), this study assesses teams within a VR environment, specifically a multiplayer submarine simulation game, IronWolfVR. Fifteen groups, totaling 45 participants, were observed for their collaborative gameplay, incorporating physiological measures (Heart Rate and Electrodermal Activity), team coordination dynamics, and various survey-based assessments (demographics, System Usability Scale, Simulator Sickness Questionnaire, and …

Implicit Trait Policies And Situational Judgment Tests: How Personality Shapes Judgments Of Effective Behavior, Alexander Edward Johnson

Industrial-Organizational Psychology Dissertations

The Situational Judgment Test (SJT) is a popular selection tool used by employers to

make hiring decisions due to their strong predictive validity. SJTs present job candidates with

hypothetical scenarios, asking them to choose the responses that best fit those situations. SJTs

have been used to measure a range of knowledge, skills, and abilities, but what they measure and

why they predict performance remains unclear. Lievens and Motowidlo (2016) called for a

reframing of the SJT as a measure of general domain knowledge. According to their theory, SJTs

measure procedural knowledge, which is composed of general domain knowledge—

operationalized as …

Too Many Constructs In The Kitchen: Toward A Feature-Based Approach To Mistreatment, Sarah Carver

Electronic Thesis and Dissertation Repository

The field of workplace mistreatment has grown considerably over the last two decades yet continues to be plagued by construct overload and measurement challenges. Constructs such as incivility, bullying, abusive supervision, and social undermining are definitionally distinct in terms of their frequency, intensity, and intentionality but this is seldom explicitly measured. Across three studies, we created and developed the Features of Mistreatment (FOM) measure to explicitly measure frequency, intensity, and perceived intentionality. In Study 1 (N = 282), we examined the psychometric properties of the initial 28-item FOM measure and revised the subscales to four items each. We found …

Beyond Rank Attainment: Examining The Nature And Function Of Dominance And Prestige In Teams, Lynden Jensen

Electronic Thesis and Dissertation Repository

Social hierarchies are fundamental to human societies, shaping group dynamics and outcomes. Ongoing debates attempt to understand their functional and dysfunctional consequences. While the conflict account of hierarchy emphasizes the potentially detrimental conflict-inducing effects of hierarchies, the functionalist account proposes that hierarchies create contexts conducive to coordination. This study investigates if team-level dominance and prestige processes might account for these diverging consequences of hierarchy with dominance fueling conflict-prone environments and prestige nurturing coordination processes. Additionally, it examines whether the inherently competitive nature of team-level dominance yields more favorable outcomes in highly competitive, zero-sum, contexts.

Across two studies, I investigated the …

Developing And Validating A Measure Of Transformational Followership, Noelle Baird

Electronic Thesis and Dissertation Repository

Leadership and followership are inherently interdependent, yet research has primarily focused on the unilateral influence of leaders. To advance a more balanced perspective and highlight how followers can positively contribute to the leadership process, I conceptualized and validated a measure of transformational followership. Transformational followership represents leaders’ perceptions of effective followership tendencies that enable productive, generative, and motivating engagements with and for their leader. After conducting a comprehensive literature review of both followership and leadership research, I created an initial item pool which was then subjected to rigorous testing across three distinct phases. Phase 1 leveraged feedback from organizational …

Third-Party Reactions To Performance Feedback, Daroon Mohammed Jalil

Psychology Theses & Dissertations

Although the provision of feedback has traditionally been treated as a dyadic event, I argue for the existence of a neglected third-party - the witness. Drawing from the dual process model of vicarious mistreatment and feedback intervention theory, I hypothesize that 1) third parties experience negative [positive] affect when witnessing an unjust [just] feedback event, 2) negative [positive] affect is stronger when feedback cues are self-referenced [task-referenced], and 3) negative [positive] affect is related to a subsequent decrease [increase] in feedback seeking intentions. Results from a 2x2 between-subjects experiment with 470 participants provide partial support for the hypotheses. Third-parties experienced …

The Prevalence Of Burnout In Saudi Arabia Dental Hygienists, Nouf Hamad Aldayel

Dental Hygiene Theses & Dissertations

Purpose: The purpose of this pilot study was to assess the prevalence of burnout in Saudi Arabian dental hygienists and identify risk factors associated with burnout. Methods: A descriptive survey design using the Copenhagen Burnout Inventory (CBI) assessed burnout among a convenience sample of n=123 Saudi dental hygienists. The survey was disseminated electronically to 1,000 Saudi Arabian dental hygienists. The CBI measures three subscales: personal, work-related, and client/patient-related burnout on a five-point Likert-type scale. The survey also included six demographic questions, two Likert-type, one “yes/no,” and one openended question, related to burnout. Descriptive statistics, one-way between subject’s ANOVA, independent samples …

Dealing With The Effects Of Covid-19 Job Demands On Public Sector Employees’ Work Engagement And Job Burnout: The Role Of Public Service Motivation, Servant Leadership, And Mission Valence, Phillip Joseph Dillulio

Psychology Theses & Dissertations

The global recession stemming from the COVID-19 pandemic had a significant impact on the public sector of the U.S. economy. Specifically, reduced tax revenues from a dramatic decline in economic activity and increased demand for public services resulted in new and increased job demands for public sector employees (Eggers et al., 2020). However, limited research has examined the effects of COVID-19-related demands on job burnout and work engagement among public sector employees, and the role of personal, social, and organizational resources to protect their well-being (Demerouti & Bakker, 2023). The current study addressed this gap by employing the Job Demands …

With A Little Help At Home: The Impact Of Romantic Partner Support On Daily Burnout And Workplace Incivility, Matthew Aplin-Houtz

Dissertations

With rude and discourteous encounters in the workplace becoming more common, Workplace incivility (WI) is at an all-time high. As such, workers experience levels of burnout from these negative social interactions. The literature concedes that the results of these interactions lead to mounting burnout, causing negative physical and emotional outcomes at the individual and organizational levels. Considering that the literature also supports that employees have the potential to recover from burnout symptoms through rest, obtaining the perception of control of their circumstances, and cognitive reframing, the time and activities a worker spends at home carry the potential for minimizing burnout …