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The Effects Of Mental Models And Expertise On Running Memory And Clinical Handoff Effectiveness, Brittany Lee Anderson-Montoya

Psychology Theses & Dissertations

The goal of the present study was to examine the effects of mental models and expertise on the ability to process handoffs of information. In addition, the role of active or passive processing was examined. Three groups of participants participated, differing in their level of clinical expertise to represent a novice, intermediate, and expert population. Participants performed an abstract running memory span task and two tasks resembling real world activities, an air traffic control (ATC) handoff task, and a clinical handoff task. For all tasks list length and the amount of information to be recalled was manipulated. Further, in the …