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Humble Doctors, Healthy Patients? Exploring The Relationships Between Clinician Humility And Patient Satisfaction, Trust, And Health Status, Ho Phi Huynh, Amy Dicke-Bohmann
Humble Doctors, Healthy Patients? Exploring The Relationships Between Clinician Humility And Patient Satisfaction, Trust, And Health Status, Ho Phi Huynh, Amy Dicke-Bohmann
Psychology Faculty Publications
Objective: In medicine, numerous commentaries implore clinicians (e.g., physicians, physician assistants, nurse practitioners) to display more humility. However, given the complex power dynamics between patients and clinicians, one should not presume that patients desire and appreciate humble clinicians. This paper examines the relationship between clinician humility and patient outcomes, and aims to provide empirical evidence for the significance of clinician humility.
Methods: In two studies, patients (N = 497) recalled their most recent visit to a clinician through an online survey platform (Qualtrics). Patients rated their clinician’s humility, their satisfaction and trust with their clinician, and their …