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Texas A&M University-San Antonio

Trust

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Full-Text Articles in Psychology

Humble Doctors, Healthy Patients? Exploring The Relationships Between Clinician Humility And Patient Satisfaction, Trust, And Health Status, Ho Phi Huynh, Amy Dicke-Bohmann Aug 2019

Humble Doctors, Healthy Patients? Exploring The Relationships Between Clinician Humility And Patient Satisfaction, Trust, And Health Status, Ho Phi Huynh, Amy Dicke-Bohmann

Psychology Faculty Publications

Objective: In medicine, numerous commentaries implore clinicians (e.g., physicians, physician assistants, nurse practitioners) to display more humility. However, given the complex power dynamics between patients and clinicians, one should not presume that patients desire and appreciate humble clinicians. This paper examines the relationship between clinician humility and patient outcomes, and aims to provide empirical evidence for the significance of clinician humility.

Methods: In two studies, patients (N = 497) recalled their most recent visit to a clinician through an online survey platform (Qualtrics). Patients rated their clinician’s humility, their satisfaction and trust with their clinician, and their …


Humble Coaches And Their Influence On Players And Teams: The Mediating Role Of Affect-Based (But Not Cognition-Based) Trust, Ho Phi Huynh, Clint E. Johnson, Hillary Wehe Jan 2019

Humble Coaches And Their Influence On Players And Teams: The Mediating Role Of Affect-Based (But Not Cognition-Based) Trust, Ho Phi Huynh, Clint E. Johnson, Hillary Wehe

Psychology Faculty Publications

Humility is a desirable quality for leaders across different domains, but not much is known about humility in sports coaches. This study integrated positive and organizational psychology to define humility as it pertains to sports coaches and examined humble coaches’ influence on player development and team climate. Additionally, trust was examined as a mediator between coaches’ humility and the two outcomes. Participants (N = 184; Mage = 23.44, SDage = 8.69; 73.4% women) rated their coaches’ humility and reflected on the coaches’ influence and their team climate. Results indicated that affect-based, but not cognition-based, trust mediated the …