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Exploratory Evolution: Using Participatory Change To Rethink And Reorganize Digital Collections Services, Annie Benefiel, Jacklyn A. Rander, Matt Ruen, Leigh Rupinski Nov 2018

Exploratory Evolution: Using Participatory Change To Rethink And Reorganize Digital Collections Services, Annie Benefiel, Jacklyn A. Rander, Matt Ruen, Leigh Rupinski

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Change is the only constant in digital collections work. Evolving technologies, resources, and needs require a constant flexibility in not only what work is done, but how and by whom. Over the course of the 2017-2018 academic year, Grand Valley State University Libraries held a series of facilitated conversations to analyze the workflows, organizational structure, and overall support for the management of digital collections and repositories. This article summarizes the facilitation process and highlights areas of opportunity, aspirations, and future directions.