Collection Development and Management Commons^™

The Delivery Of Library Materials To End Users: Taiwanese Libraries Address Special Information Needs, Chao-Chen Chen, I-Hsiu Wu

E-JASL 1999-2009 (Volumes 1-10)

Abstract

To help enhance the delivery of materials to end users, Taiwanese libraries launched four major programs to disseminate information and promote the widespread public usage of library materials. These programs, BookStart, Book Express Service, Cross Campus Delivery, and Delivery for the Visually Impaired, have proven to be quite successful in reaching their diverse population targets by addressing the specific needs for information services of those populations. This paper will focus on the various operational aspects of those outreach projects, their accomplishment, and future prospects.

The BookStart program brings books to parents and their children so …

Talkin' 'Bout My Generation: Exploring Age-Related Resources, Susie Skarl, Sidney Lowe

Library Faculty Publications

In the past few years, as technology has radically changed how we find and use information resources, library staff have begun to notice significant generational differences in the information-seeking behavior of library patrons. These frequent observations at the reference desk and in library instruction classes planted the first small seeds of our interest in this topic. Internet sites and online articles about generational differences are plentiful and focus on a wide range of subjects, such as learning styles, social behaviors, moral values, technological skills, marketing, communication, and workplace performance.