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Full-Text Articles in Collection Development and Management

What's New In Preservation At Musselman Library: Student Workers And The Beauty Of The Book, Carolyn Sautter, Mary Wootton Oct 2015

What's New In Preservation At Musselman Library: Student Workers And The Beauty Of The Book, Carolyn Sautter, Mary Wootton

All Musselman Library Staff Works

Musselman Library's Special Collections and College Archives at Gettysburg College involves student workers and interns in our preservation and conservation efforts. The recent addition to the staff of a half-time conservator position has opened up new avenues for training. This has also resulted in additional access points for our students, faculty and other researchers to interact with our collections. This presentation discusses our preservation activities and our new digital collection The Beauty of the Book. It also illustrates how we have engaged student workers in conservation and enhanced cataloging description projects giving them a deeper appreciation for and understanding …


Common Cause: Using Assessment To Advocate For Technical Services (Presentation), Rebecca L. Mugridge Jan 2015

Common Cause: Using Assessment To Advocate For Technical Services (Presentation), Rebecca L. Mugridge

University Libraries Faculty Scholarship

This presentation demonstrates how assessment activities and results can serve as an advocacy tool for technical services divisions of libraries.


Internal Customer Service Assessment Of Cataloging, Acquisitions, And Library Systems [Presentation], Kate Latal, Rebecca L. Mugridge, Nancy M. Poehlmann, Wendy L. West Jan 2015

Internal Customer Service Assessment Of Cataloging, Acquisitions, And Library Systems [Presentation], Kate Latal, Rebecca L. Mugridge, Nancy M. Poehlmann, Wendy L. West

University Libraries Faculty Scholarship

The Technical Services and Library Systems Division of the University at Albany Libraries conducted an internal customer service survey to gauge customer satisfaction with its services. Survey results demonstrated that customer surveys are a valuable assessment tool. Technical services and library systems units should use this tool to identify whether customers are satisfied with the services provided, whether the services are still needed, whether additional services are needed, and more. This presentation provides an approach to conducting a customer service survey, an analysis of potential benefits, and a survey instrument that others could adapt to use in their own libraries.


Notes On Operations: One Title, Hundreds Of Volumes, Thousands Of Documents: Collaborating To Describe The Congressional Serial Set, Suzanne M. Ward, Patty A. Glasson, Randall F. Roeder Jan 2015

Notes On Operations: One Title, Hundreds Of Volumes, Thousands Of Documents: Collaborating To Describe The Congressional Serial Set, Suzanne M. Ward, Patty A. Glasson, Randall F. Roeder

Libraries Faculty and Staff Scholarship and Research

As part of its participation in the Google Books government documents scanning project, the Purdue University Libraries agreed to contribute volumes of the Congressional Serial Set (CSS). Realizing that the results would be far more useful if the individual documents within this title were cataloged separately, librarians developed procedures to create brief records and began cataloging CSS documents from the 1890s. The University of Iowa became a partner in this collaborative pilot project, and its cataloging staff used the Purdue template and procedures to create records from the CSS for individual documents from two years in the 1890s. …