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Full-Text Articles in Cataloging and Metadata
Keeping Up With New Legal Titles, Patricia Alvayay
Keeping Up With New Legal Titles, Patricia Alvayay
Law Faculty Scholarly Articles
In this book review, Patty Alvayay discusses Rethinking Library Technical Services: Redefining Our Profession for the Future by Mary Beth Weber.
Online Bibliographies For Shared Discovery, Jessica Schomberg
Online Bibliographies For Shared Discovery, Jessica Schomberg
Library Services Publications
A few years ago, I began investigating best practices in cataloging assessment. I started with a review of related literature to gather citations on the topic. As this work progressed, I found that researchers describe assessment, or pieces of assessment, using many different terms including evaluation, quality, workflow, cost, and production. They also write specifically about cataloging or broadly about technical services; of which cataloging or metadata is a part.
Internal Customer Service Assessment Of Cataloging, Acquisitions, And Library Systems [Presentation], Kate Latal, Rebecca L. Mugridge, Nancy M. Poehlmann, Wendy L. West
Internal Customer Service Assessment Of Cataloging, Acquisitions, And Library Systems [Presentation], Kate Latal, Rebecca L. Mugridge, Nancy M. Poehlmann, Wendy L. West
University Libraries Faculty Scholarship
The Technical Services and Library Systems Division of the University at Albany Libraries conducted an internal customer service survey to gauge customer satisfaction with its services. Survey results demonstrated that customer surveys are a valuable assessment tool. Technical services and library systems units should use this tool to identify whether customers are satisfied with the services provided, whether the services are still needed, whether additional services are needed, and more. This presentation provides an approach to conducting a customer service survey, an analysis of potential benefits, and a survey instrument that others could adapt to use in their own libraries.
Lc Subject Headings, Fast Headings, And Apps: Diversity Can Be Problematic In The 21st Century, Karen A. Nuckolls
Lc Subject Headings, Fast Headings, And Apps: Diversity Can Be Problematic In The 21st Century, Karen A. Nuckolls
Law Faculty Scholarly Articles
In this chapter, the author discusses and evaluates the effort to study and update relevant ethnic, racial, and other diverse subject headings. This discussion includes the work of the Library of Congress and software vendors. The author encourages for the technical services community to develop, use, and change subject headings to accurately reflect society.