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Full-Text Articles in Library and Information Science

Guidelines For Behavioral Performance Of Reference And Information Service Providers 2023, Melissa Del Castillo, Rebecca Graff, Kate Cordes, Rebecca Crawford, Liz Kocevar-Weidinger Jun 2023

Guidelines For Behavioral Performance Of Reference And Information Service Providers 2023, Melissa Del Castillo, Rebecca Graff, Kate Cordes, Rebecca Crawford, Liz Kocevar-Weidinger

Works of the FIU Libraries

These guidelines are intended for library workers in reference and information services, in all types of libraries, who answer informational questions or conduct reference interviews. The goal of these guidelines is to support excellent, user-centered service. Some guidelines might not prove applicable in all contexts. Where that is the case, the goal should be to adapt these guidelines as appropriate to your environment.


From Daunting To Doable: A Practical Approach To Building Inclusive Libguides, Jennifer Elder Mar 2023

From Daunting To Doable: A Practical Approach To Building Inclusive Libguides, Jennifer Elder

Georgia International Conference on Information Literacy

Universal Design for Learning (UDL) is a pedagogical approach that many universities promote to their teaching faculty to help them design courses that are accessible to all learners. After librarians at our library took a course on Universal Design for Learning, we asked, how could we apply Universal Design for Learning principles to create more inclusive LibGuides? At first, we were overwhelmed by the wide range of possible accessibility and UDL features that we could incorporate into our LibGuides. We wondered if there might be a way to identify or prioritize effective UDL elements to include in a LibGuide. We …