Library and Information Science Commons^™

Collaborating To Implement Seamlessaccess: A Library’S Perspective, John Felts

Library Faculty Publications

In the past two years an ever-increasing number of publishers have implemented SeamlessAccess resulting in a better user experience and increased usage. However, to ensure more users benefit from federated authentication and seamless access more collaborations among publishers, libraries, and SeamlessAccess are needed. This brief paper will include a library perspective on the challenges to implementing federated access, the benefits that federated access brings to libraries and to their end-users in their research experience, and a brief walk-through of the SeamlessAccess experience that demonstrates how it enhances federated access.

Building An Institutional Repository With Student Scholarship, Scott Bacon

Library Faculty Publications

Student scholarship should be an integral part of any institutional repository, as it can showcase the important work that students do during their time at the institution. This chapter proposes that an initial focus on student scholarship can aid colleges and universities in building their institutional repositories quickly. This method of collection building can also help to quickly achieve buy-in from campus stakeholders. University administrators will like seeing strong initial usage numbers and can feel confident that the repository will be a good project to fund into the future. Faculty members will see a stable system in which they can …

Teaching Sift For Source Evaluation In Asynchronous One-Credit Information Literacy Courses, Allison Faix, Tristan Daniels

Library Faculty Publications

With an awareness of growing issues in teaching source evaluation, the authors explored new methods to incorporate this skill into one-credit asynchronous information literacy courses. The authors discovered improvements in student performance when using SIFT and identified key strategies for its implementation to achieve best results.

Discovering Crime And Justice Data On Government Websites, Ariana Baker, Allison Faix

Library Faculty Publications

This chapter will outline different federal agencies that collect and distribute data related to crime and justice. It will offer some strategies for finding, navigating, and getting the most out of that data.

Leveraging Federated Authentication To Simplify Access: Understanding Changes In Access Mechanisms To Online Content, John Felts, Todd Carpenter

Library Faculty Publications

The COVID-19 pandemic is profoundly reshaping access to education and one of the areas impacted is access to electronic resources. While remote access has been a feature of our industry for decades, it was generally viewed as the exception. Now all of us have become remote users. This paper uses case studies to re-examine the remote access experiences of three libraries that navigated the shift to majority (or exclusive) remote access and how federated access has proven to save time and money for both small and large institutions alike. It also presents the genesis and ongoing evolution of the SeamlessAccess …

The Privacy Librarian Is In! How Privacy Issues Affect Researchers And Libraries, John Felts, Heather Staines, Tim Lloyd, Keondra Bailey, Wilhelmina Randtke

Library Faculty Publications

Faced with an increasingly complex online environment through which libraries provide access to scholarly resources, librarians have found it difficult to educate users in protecting their personal information and online behaviors from inappropriate and sometimes unauthorized use while promoting the personalization services that users find beneficial.

Modeled after the long-running Peanuts cartoon with Lucy offering advice for 5 cents, a panel composed of librarians, a vendor, and a publisher convened an interactive session that tackled key privacy issues in the researcher, vendor, and library framework. It began with the “Privacy Librarian” training a new library employee while a stream of …

Seamlessaccess.Org: Delivering A Simpler, Privacy-Preserving Access Experience, John Felts

Library Faculty Publications

Managing access to subscribed services in an era of abundance is a major challenge for libraries. Users have come to expect a seamless, personalized experience on their mobile devices, but traditional approaches to access management force librarians to choose between the anonymous ease of on-site IP authentication or the access friction experienced by users authenticating via a proxy server or across multiple resources with Single Sign-On.

Building on the work of the RA21 initiative, a recent NISO Recommended Practice on Improved Access to Institutionally Provided Information Resources, Seamless Access charts a way forward. It will enable libraries to provide seamless, …

Framing Fake News: Misinformation And The Acrl Framework, Allison Faix, Amy F. Fyn

Library Faculty Publications

To address the growing problem of misinformation, librarians often focus on approaches tied to the frame “Authority Is Constructed and Contextual” from the Association of College and Research Libraries (ACRL) Framework for Information Literacy for Higher Education. The Framework, however, encompasses a much wider range of skills, abilities, knowledge practices, and dispositions that can be used to recognize and avoid misinformation in today’s complex media environment. This article does a close reading of the Framework to examine how librarians can apply it more fully when teaching research strategies, especially source evaluation. The authors propose that librarians take a holistic approach …

Finding Empirical Articles For Psychology, Allison Faix

Library Faculty Publications

This article is chapter 31 from volume 4 (Information Creation as a Process) of the six-volume book series Framing Information Literacy, which was published by ACRL in 2018. This article describes a lesson plan that uses constructivist learning theory and the Information Creation as Process Frame. The lesson plan helps students identify and locate empirical journal articles in the field of psychology.

Utilising Social Media To Improve Relationship Quality: The Case Of The University Library, Melissa N. Clark, Scott Bacon

Library Faculty Publications

As the centre of academic life at a university, the university library plays an important role in how students perceive their relationship with the university. This study analyses the effect that participation in library social media has on student perception of relationship quality with the university. The hypotheses proposed in this study were found to be substantiated: following the library on social media is positively related to a student's perception of their relationship quality with the university; students interested in multiple library services are likely to report the perception of a higher quality relationship with the university.

Creating Computer Availability Maps, Scott Bacon

Library Faculty Publications

During the fall semester of 2012, the Kimbel Library and Bryan Information Commons conducted a LibQUAL+ survey to gauge how patron needs were being met. Many survey respondents commented that there were not enough computers for use in the library buildings. This issue was remedied by the addition of over 70 percent more computer workstations in the new commons building, a move that was well received by patrons. However, these desktops still filled up quickly, especially during midterms and finals, so the library decided to create a dynamic system to show patrons which computers were available for use at any …

Enhancing Mobility: Integrating New Services Into Your Library’S Mobile Platform To Increase Traffic, John Felts

Library Faculty Publications

Kimbel Library launched its mobile environment and ran it in full production for several months yet usage patterns were quite low and flat. The library only saw a substantial increase in usage when new, value-added services were integrated into this platform. Upon implementing and integrating discovery services, chat and SMS capabilities, and computer availability maps into our mobile environment the library witnessed and continues to see a steady and significant increase in usage.

These services, any issues encountered in their integration, and solutions to resolve these issues are identified, and usage trends and overall increases in mobile platform usage are …

Using Facebook To Engage Stakeholders: Developing A Content Strategy To Meet Dynamic Social Media Challenges, Scott Bacon, Amanda Foster

Library Faculty Publications

Facebook is often used by higher education institutions to increase engagement with the campus population and larger community. Facebook page administrators must successfully navigate Facebook's News Feed algorithm to have content reach the largest possible audience. This algorithm uses different measures of audience interaction when determining how "engaging" a post is, rewarding the more engaging posts by increasing the likelihood that they will show up in a fan's News Feed. This paper will explore the process taken by Coastal Carolina University's Kimbel Library to re-develop our content strategy in order to increase engagement on our Facebook page. The authors recommend …

Benchmarking The Advanced Search Interfaces Of Eight Major Www Search Engines, John Felts, Randy D. Ralph

Library Faculty Publications

This research project was designed to benchmark the performance of the advanced search interfaces of eight of the major World Wide Web (WWW) search engines, excluding the meta engines. A review of the literature did not find any previous benchmarking studies of the advanced interfaces based on quantitative data. The research was performed by fifty-two graduate students of library and information studies (LIS) on three campuses of the University of North Carolina (UNC) as a class research project for course LIS 645, Computer-Related Technologies in Library Management. The class was offered by the Department of Library and Information Studies at …