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Open Access. Powered by Scholars. Published by Universities.®

Barbara J Cockrell

2007

Library Science

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Full-Text Articles in Library and Information Science

Using Libqual+® To Inform Strategic Planning, Bradford Dennis, Barbara J. Cockrell Mar 2007

Using Libqual+® To Inform Strategic Planning, Bradford Dennis, Barbara J. Cockrell

Barbara J Cockrell

Western Michigan University Libraries used qualitative and quantitative analysis of their 2004 LibQual+ data to identify needed improvements in service, information control and library as place dimensions. The LibQual+ data set was sufficiently large to allow SPSS analysis by user groups and by discipline. Interpretation and comparison of the data were facilitated by converting the desired, minimum and perceived values into a more tractable composite score. User comments, that are part of this survey, were analyzed using ATLAS.ti. Through an ongoing process of examination, refinement and interpretation of the available information, goals were defined, objectives developed and actions were instigated …

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Collaborative Strategies To Meet The Challenges Of Serving Graduate Students, Michele D. Behr, Barbara J. Cockrell Mar 2007

Collaborative Strategies To Meet The Challenges Of Serving Graduate Students, Michele D. Behr, Barbara J. Cockrell

Barbara J Cockrell

Recent LibQual+ (2004) and Off-campus Satisfaction (2002, 2006) surveys at Western Michigan University revealed that graduate students had information needs that were not being met. Many lack awareness of resources and the necessary research skills for performing graduate level research, yet instructors are reluctant to relinquish class time for library sessions and the students themselves are reluctant to seek the individual help they need. In 2005-6 we collaborated with the Graduate College to offer new graduate workshops that were not class related but were instead part of a Strategies for Success series that was already in place. These workshop topics …

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