Library and Information Science Commons^™

Feedback And Focus: Exploring Post-Secondary Students’ Perceptions Of Feedback, Mindfulness, And Stress, Cecilia S, Dong, Erin Isings, Samantha M. Jones, Hugh Samson, Lisa Mccorquodale, Thomas G. W. Telfer, Tracey Ropp, Christine E. Bell

FIMS Publications

Addressing feedback-associated stress as a barrier to learning is increasingly relevant to student success and well-being. Mindfulness practices support stress management for students during the academic feedback process. Even if students receive high-quality feedback, the receiving end of feedback can be stressful, perhaps raising feelings of anxiety, confusion, or inadequacy. Feedback literacy and mindfulness practices complement one another. Mindfulness can potentially support feedback literacy by focusing one’s attention on the tasks needed to address feedback, instead of being distracted by emotions triggered by feedback. This study, comprised of an online survey (n = 237) and focus groups (n …

Examining How Users Perceive And Respond To Dark Patterns, Vicky Chung, Dominique Kelly, Jacquelyn Burkell

FIMS Publications

Dark patterns are user interface (UI) design elements that influence users to take actions that benefit an online service and that are generally not in the user’s best interest. Studies show that users demonstrate some awareness of and ability to identify dark patterns. Users also report experiencing negative emotions such as annoyance when encountering these tactics online. Yet, while users may abstractly understand that dark patterns exist, there is a disconnect between this understanding and their behavioural responses to manipulative design. Research has experimentally determined that dark patterns are effective at influencing users’ behaviour across different online activities, including consenting …

Identifying And Responding To Privacy Dark Patterns, Dominique Kelly, Jacquelyn Burkell

FIMS Publications

Privacy dark patterns are user interface design strategies intended to “nudge” users to reveal personal data, either directly or by enabling (or failing to disable) privacy-invasive platform/profile settings. Examples of privacy dark patterns on social media include defaults that enable the public display of posted content, warnings that follow attempts to reject personalized ads, and hidden “skip” buttons that make it more challenging to decline privacy-undermining requests such as to sync contacts.

Our project aims to minimize the impact of privacy dark patterns on Canadian youth. Building on our prior research documenting the use of these strategies on five social …

Approaches To Regulating Privacy Dark Patterns, Matthew Gaulton, Dominique Kelly, Jacquelyn Burkell

FIMS Publications

In this paper, we will evaluate new bills slated to replace the Personal Information Protection and Electronic Documents Act (PIPEDA) and offer stronger privacy dark pattern protections to Canadians.

Existing scholarship in the realm of privacy law, such as “Deceptive Design and Ongoing Consent in Privacy Law” by Jeremy Wiener and “Privacy Dark Patterns: A Case for Regulatory Reform in Canada” by Ademola Adeyoju, primarily focuses on creating frameworks for understanding privacy dark patterns in the law and explaining the pitfalls and legal inadequacies surrounding dark pattern legislation in Canada.

However, the aim of this paper diverges significantly. While acknowledging …

Identifying Dark Patterns In User Account Disabling Interfaces: Content Analysis Results, Dominique Kelly, Victoria L. Rubin

FIMS Publications

Dark patterns are user interface (UI) strategies deliberately designed to influence users to perform actions or make choices that benefit online service providers. This mixed methods study examines dark patterns employed by social networking sites (SNSs) with the intent to deter users from disabling accounts. We recorded our attempts to disable experimental accounts in 25 SNSs drawn from Alexa’s 2020 Top Sites list. As a result of our systematic content analysis of the recordings, we identified major types of dark patterns (Complete Obstruction, Temporary Obstruction, Obfuscation, Inducements to Reconsider, and Consequences) and unified them into a conceptual model, based on …

Confronting An Extractive Racialised Genre System: Black Lives Matter, Royalty Recovery And Musical Reparations, Olufunmilayo B. Arewa, Matt Stahl

FIMS Publications

Introduction to the chapter:

The political-economic practices of commercial music production may be plausibly analogised to a relation of plunder and redistribution, clothed in and (legally) legitimated by recording and publishing contracts. For African Americans, this was particularly true during the pre-Civil Rights era. During that time, entrepreneurs and companies that offered recording, song writing and publishing contracts to African Americans were able to take advantage of social-structural contexts of considerable societal racial exploitation and violence targeted at African Americans. Further, for all artists prior to (and even during) the digital era, the realities of the commercial recording industry have …

Between Here And There: Surveying The Global Work Of Diaspora, Migration, And Mobility-Engaged Museums, Simge Erdogan-O'Connor, Giada Ferrucci, Renée Macdiarmid, Julia Piccolo, Sascha Priewe, Sarah E.K. Smith

FIMS Publications

Diaspora, migration, and mobility-engaged museums are a growing sector amongst global cultural institutions. These museums play a significant role in shaping understandings of migration and representing diaspora identities, cultures, and experiences. Through their work, they also serve an increasingly diplomatic function in fostering mutual understanding amongst various groups and communities. At a time when migration is increasingly contested and politicized, the work of these institutions has never been more pressing. This report presents a global survey of the work of diaspora, migration, and mobility-engaged museums. Our study focused on understanding the sector, including the range and scope of institutions and …

Documenting Privacy Dark Patterns: How Social Networking Sites Influence Users’ Privacy Choices, Dominique Kelly, Jacquelyn Burkell

FIMS Publications

Dark patterns are user interface (UI) design strategies intended to influence users to make choices or perform actions that benefit online services. This study examines the dark patterns employed by social networking sites (SNSs) to influence users to make privacy-invasive choices. We documented the privacy dark patterns encountered in attempts to register an account, configure account settings, and log in and out for five SNSs popular among American teenagers (Discord, Twitter, Instagram, TikTok, and Snapchat). Based on our observations, we present a typology consisting of three major types of privacy dark patterns (Obstruction, Obfuscation, and Pressure) and 10 subtypes. These …

A Failure To Communicate: Assessing The Low Rate Of Materials Challenge And Censorship Reporting Among Canadian Public Libraries, Mike Nyby, Heather Hill, Richard Ellis

FIMS Publications

Record levels of materials challenges have affected libraries in both Canada and the United States in recent years, (American Library Association, 2023c; Canadian Federation of Library Associations, 2015-2022), but despite the apparent swell in censorship efforts, the ALA estimates that 82-92% of challenges go unreported (Doyle 2017). This study aims to identify factors contributing to the low rate of challenge reporting through a participation survey distributed to over 500 Canadian public libraries. Results indicate low awareness reporting mechanisms is likely the largest obstacle to greater participation, but obstacles related to library policy, including delegation and challenge policy structure, also exist.

Honouring A Love Of Books And Reading In Library And Information Science, Paulette Rothbauer, Marni R. Harrington

FIMS Publications

This paper presents the findings of a research study into the “love of books” trope in Library and Information Science. Semi-structured interviews were conducted with 23 MLIS students between February and August of 2019. Interview questions were designed to elicit motivations for entering the field and taking the degree. The study findings show that students’ decisions are animated by a love of books and reading, a love of libraries, and by a desire to work with and serve others. We argue that by putting love and desire at the centre of analysis the findings can be understand as positive affective …

Digital Media Use And Social Inclusion: A Case Study Of East York Older Adults, Anabel Quan-Haase, Molly-Gloria Harper, Alice Hwang

FIMS Publications

Digital media is essential to sustaining communication with various types of social ties. However, older adults (aged 65+) are reported to be the least likely to use digital media. While statistics show that older adults are increasingly using more digital media, evidence shows this is predominately aging long-term users of digital media rather than older adults adopting new digital media. To investigate this “grey divide” and adoption of digital media by older adults, this study qualitatively analyses semi-structured interviews of 41 individuals aged 65 and older from the East York region of Toronto, Canada. Our findings suggest that satisfaction with …

Public Health Agencies Outreach Through Instagram During Covid-19 Pandemic: Crisis And Emergency Risk Communication Perspective, Aqdas Malik, Laeeq M. Khan, Anabel Quan-Haase

FIMS Publications

Background: Governmental and non-governmental institutions increasingly use social media as a strategic tool for public outreach. Global spread, promptness, and dialogic potentials make these platforms ideal for public health monitoring and emergency communication in crises such as COVID-19.

Objective: Drawing on the Crisis and Emergency Risk Communication framework, we sought to examine how leading health organizations use Instagram for communicating and engaging during the COVID-19 pandemic.

Methods: We manually retrieved Instagram posts together with relevant metadata of four health organizations (WHO, CDC, IFRC, and NHS) shared between January 1, 2020, and April 30, 2020. Two coders manually coded the analytical …

The Global Engagement Of Museums In Canada, Jeffrey Brison, Sarah E.K. Smith, Elyse Bell, Antoine Devroede, Simge Erdogan, Christina Fabiani, Kyle Hammer, Bronwyn Jaques, Sebastian De Line, Katie-Marie Mcneill, Vanessa Runions, Tyler Russell, Ben Schnitzer

FIMS Publications

The Global Engagement of Museums in Canada examines Canadian museum diplomacy, assessing the international activities of Canadian museums to consider the ways these institutions act as cultural diplomats on the global stage. The report presents the results of a multi-partner collaborative research project addressing the work of ten institutions, including the Art Gallery of Alberta; Aga Khan Museum; Canadian Museum of History; Canadian Museum of Immigration at Pier 21; Montreal Museum of Fine Arts; Museum of Anthropology at UBC; National Gallery of Canada; Ottawa Art Gallery; Pointe-à-Callière, Montréal Archaeology and History Complex; and the Royal Ontario Museum. Focusing on the …

A Thematic Analysis Of Library Association Policies On Services To Persons With Disabilities, Heather Hill

FIMS Publications

Purpose

Library association policies and guidelines are important to study because they reflect consensus values of the profession. As such, they can shape the association, itself, and set the tone for the values of its individual members in their professional practice. From the titles alone, these documents proclaim themselves to be guides for the development of individual library policy. Additionally, as library and information science (LIS) graduate education programs are accredited by national associations, LIS schools pay attention to association policies and guidelines to help shape professional and continuing education. In these ways, they have a role in shaping professional …

Harold Innis And The Greek Tradition: An Essay Concerning His Ontological Transformation, Edward Comor

FIMS Publications

The transition of Harold Innis’ work from staples research to communications studies commonly is understood to have been an extension of his earlier research rather than a dramatic break from it. While in agreement, we argue that a significant transformation in Innis’s ontology (but not his epistemology) also took place. This can be understood by referencing his concerns about the fate of civilization and his views on the prospectively strategic role of what he called the Greek tradition. To explain this, herein we concentrate on Innis’ largely forgotten book Political Economy in the Modern State, initiated in 1943 and …

Older Adults And Information And Communication Technologies In The Global North, Molly-Gloria R. Harper, Barry Wellman, Anabel Quan-Haase

FIMS Publications

At all ages, people are incorporating information and communication technologies (ICTs) into their lives. It is not that they have stopped talking with each other in-person, it is that ICTs complement their interactions when they cannot be together face-to-face. Since the 1990s, email has provided a routine way to stay in touch and sustain meaningful contact over distance. But not all age groups have adopted ICTs with the same enthusiasm. Research in the Global North has consistently reported that age plays an important role in ICT adoption and use (Anderson and Perrin 2017). For example, older adults have been the …

Appendix A: Interview Guide With Privacy-Related Questions (Full Version), Anabel Quan-Haase, Dennis Ho

FIMS Publications

Interview Guide: Networked individualism, East York Project

The Sociological Imagination In Studies Of Communication, Information Technologies, And Media: Citams As An Invisible College, Anabel Quan-Haase, Molly-Gloria Harper, Shelley Boulianne

FIMS Publications

In this 2020 CITAMS special issue of Information, Communication & Society, we bring together an important body of work that draws on the sociological imagination to ask critical questions of our times. We selected nine papers that represent both the breadth of sociological work taking place within CITAMS as well as the diversity of its members. CITAMS is welcoming of a range of perspectives in more than one way. We welcome studies of a range of tools and practices. For example, Kadylak and Cotten (this volume) study the willingness of older adults to use six different emerging technologies in …

Data-Driven Public Diplomacy: A Critical And Reflexive Assessment, Hamilton Bean, Edward Comor

FIMS Publications

This essay presents a critical and reflexive assessment of contemporary efforts

to innovate the measurement and evaluation of public diplomacy. Analyzing a

recent and pivotal report called “Data-Driven Public Diplomacy,” it explains

how the institutional and ideological residue of the Cold War underwrites

these initiatives in the context of American activities in its contemporary “War

on Terror.” Inspired by Marx’s concept of the fetish—n under-represented

conceptual approach to public diplomacy research—he authors critique

the thinking of public diplomacy scholars and officials, arguing that both an

omnipresent past and a powerful form of technological fetishism are discernible

in the “Data-Driven Public …

A Retrospective On State Of The Art Social Media Research Methods: Ethical Decisions, Big-Small Data Rivalries And The Spectre Of The 6vs, Anabel Quan-Haase, Luke Sloan

FIMS Publications

This concluding chapter offers critical reflections on some of the key themes covered in the Handbook. Ethics emerged as a concern for many scholars, both for those engaging in quantitative and qualitative approaches. Scholars agree in that there is no overarching set of rules that can be applied to all projects blindly, rather they see ethical decisions as being grounded in the specifics of the data being collected, the social group under study, and the potential repercussions for subjects. A second central theme was the value of qualitative approaches for understanding ‘anomalies’ within larger data sets. Qualitative approaches are seen …

Illusions Of A ‘Bond’: Tagging Cultural Products Across Online Platforms, Nadine Desrochers, Audrey Laplante, Anabel Quan-Haase, Kim Martin, Louise Spiteri

FIMS Publications

Structured Abstract

Purpose

Most studies pertaining to social tagging focus on one platform or platform type, thus limiting the scope of their findings. This study explores social tagging practices across four platforms in relation to cultural products associated with the book Casino Royale, by Ian Fleming.

Design/methodology/approach

A layered and nested case study approach was used to analyze data from four online platforms: Goodreads, Last.fm, WordPress, and public library social discovery platforms. The top-level case study focuses on the book Casino Royale, by Ian Fleming, and its derivative products. The analysis of tagging practices in each of the …

Remembering Me: Big Data, Individual Identity, And The Psychological Necessity Of Forgetting, Jacquelyn A. Burkell

FIMS Publications

Each of us has a personal narrative: a story that defines us, and one that we tell about ourselves to our inner and outer worlds. A strong sense of identity is rooted in a personal narrative that has coherence and correspondence (Conway, 2005): coherence in the sense that the story we tell is consistent with and supportive of our current version of ‘self’; and correspondence in the sense that the story reflects the contents of autobiographical memory and the meaning of our experiences. These goals are achieved by a reciprocal interaction of autobiographical memory and the self, in which memories …

A Model Of Social Media Engagement: User Profiles, Gratifications, And Experiences, Lori Mccay-Peet, Anabel Quan-Haase

FIMS Publications

No abstract provided.

Health Literacy Promotion: Contemporary Conceptualizations And Current Implementations In Canadian Health Librarianship, Nicole K. Dalmer

FIMS Publications

Research questions: What are the current conceptualizations of health literacy, and what strategies are Canadian health librarians in public, academic, and hospital libraries enacting to put health literacy promotion into practice? Data sources: Serving as the basis of this scoping review, library and information science, health sciences, and interdisciplinary databases were searched using key terms relating to health literacy promotion as it relates to services, programming, or resources used in a variety of library settings. A web searched allowed for the inclusion of grey literature sources. Study selection: Data sources were searched using a combination of subject headings …

Objections To The Proposed Access Copyright Post-Secondary Tariff And Its Progeny Licenses: A Working Paper, Samuel Trosow, Scott Armstrong, Brent Harasym

FIMS Publications

On March 31, 2010, Access Copyright applied to the Copyright Board to certify a tariff that would govern the relationship between the organization and the members of the Association of Universities and Colleges of Canada (AUCC) and the Association of Community Colleges of Canada (ACCC). Previously, the relationship had been governed by a series of license agreements between the organizations which had been periodically renewed. But Access Copyright chose not to seek renewal of the licenses, and applied to the Board to certify a general tariff that would cover all post-secondary institutions for the period of 2011 through 2013.

Access …

Mobilizing User-Generated Content For Canada’S Digital Advantage, Samuel E. Trosow, Jacquelyn Burkell, Nick Dyer-Witheford, Pamela Mckenzie, Michael B. Mcnally, Caroline Whippey, Lola Wong

FIMS Publications

Executive Summary: The goal of the Mobilizing User-Generated Content for Canada’s Digital Content Advantage project is to define User-Generated Content (UGC) in its current state, identify successful models built for UGC, and anticipate barriers and policy infrastructure needed to sustain a model to leverage the further development of UGC to Canada's advantage. At the outset, we divided our research into three domains: creative content, small scale tools and collaborative user-generated content. User-generated creative content is becoming increasingly evident throughout the technological ecology through online platforms and online social networks where individuals develop, create and capture information and choose to distribute …

Critical Theory And Information Studies: A Marcusean Infusion, Ajit K. Pyati

FIMS Publications

In the field of library and information science, also known as information studies, critical theory is often not included in debates about the discipline’s theoretical foundations. This paper argues that the critical theory of Herbert Marcuse, in particular, has a significant contribution to make to the field of information studies. Marcuse’s focus, for instance, on ‘technical rationality’ as a tool of domination in modern capitalist society is a useful construct for understanding how discourses of information technology are being used to perpetuate modernist notions of information and capitalist logics of consumption. It is argued here that critical theory theory and …