Library and Information Science Commons^™

Documenting Privacy Dark Patterns: How Social Networking Sites Influence Users’ Privacy Choices, Dominique Kelly, Jacquelyn Burkell

FIMS Publications

Dark patterns are user interface (UI) design strategies intended to influence users to make choices or perform actions that benefit online services. This study examines the dark patterns employed by social networking sites (SNSs) to influence users to make privacy-invasive choices. We documented the privacy dark patterns encountered in attempts to register an account, configure account settings, and log in and out for five SNSs popular among American teenagers (Discord, Twitter, Instagram, TikTok, and Snapchat). Based on our observations, we present a typology consisting of three major types of privacy dark patterns (Obstruction, Obfuscation, and Pressure) and 10 subtypes. These …

Discourse, Power Dynamics, And Risk Amplification In Disaster Risk Management In Canada, Martins Oluwole Olu-Omotayo

Electronic Thesis and Dissertation Repository

The domain of disaster risk management is rife with discursive contentions, whereby dominant discourses amplify the powers of risk actors to precipitate and reinforce political, economic, and environmental inequalities that predispose different sections of the population to unequal disaster risk vulnerabilities. This thesis identified important actors (government, risk experts, media, and NGOs) that shape the power dynamics in disaster risk management in Canada and explained their roles, influences, and the dimensions in which their powers negotiate each other through risk discourses. The patterns of these power dynamics in the three aspects of power –communication, assessment, and social trust –were also …

Pandemic-Related Stress And Information Overload Handbook, Alexia T. Baggetta

Undergraduate Student Research Internships Conference

The pandemic has affected every part of our lives over the past two years. Despite the fact that everyone's perspective on this matter varies, this research project was particularly helpful in examining how Western University students were affected. For the purpose of evaluating our findings, we defined information-related overload, which includes having too much, not enough, or difficulty finding information as our reference point. In addition to uncovering evidence of information overload, we also explored the impact of information and our interactions with others, institutional systems, and ourselves.

Honouring A Love Of Books And Reading In Library And Information Science, Paulette Rothbauer, Marni R. Harrington

FIMS Publications

This paper presents the findings of a research study into the “love of books” trope in Library and Information Science. Semi-structured interviews were conducted with 23 MLIS students between February and August of 2019. Interview questions were designed to elicit motivations for entering the field and taking the degree. The study findings show that students’ decisions are animated by a love of books and reading, a love of libraries, and by a desire to work with and serve others. We argue that by putting love and desire at the centre of analysis the findings can be understand as positive affective …

Public Health Agencies Outreach Through Instagram During Covid-19 Pandemic: Crisis And Emergency Risk Communication Perspective, Aqdas Malik, Laeeq M. Khan, Anabel Quan-Haase

FIMS Publications

Background: Governmental and non-governmental institutions increasingly use social media as a strategic tool for public outreach. Global spread, promptness, and dialogic potentials make these platforms ideal for public health monitoring and emergency communication in crises such as COVID-19.

Objective: Drawing on the Crisis and Emergency Risk Communication framework, we sought to examine how leading health organizations use Instagram for communicating and engaging during the COVID-19 pandemic.

Methods: We manually retrieved Instagram posts together with relevant metadata of four health organizations (WHO, CDC, IFRC, and NHS) shared between January 1, 2020, and April 30, 2020. Two coders manually coded the analytical …

Harold Innis And The Greek Tradition: An Essay Concerning His Ontological Transformation, Edward Comor

FIMS Publications

The transition of Harold Innis’ work from staples research to communications studies commonly is understood to have been an extension of his earlier research rather than a dramatic break from it. While in agreement, we argue that a significant transformation in Innis’s ontology (but not his epistemology) also took place. This can be understood by referencing his concerns about the fate of civilization and his views on the prospectively strategic role of what he called the Greek tradition. To explain this, herein we concentrate on Innis’ largely forgotten book Political Economy in the Modern State, initiated in 1943 and …

Older Adults And Information And Communication Technologies In The Global North, Molly-Gloria R. Harper, Barry Wellman, Anabel Quan-Haase

FIMS Publications

At all ages, people are incorporating information and communication technologies (ICTs) into their lives. It is not that they have stopped talking with each other in-person, it is that ICTs complement their interactions when they cannot be together face-to-face. Since the 1990s, email has provided a routine way to stay in touch and sustain meaningful contact over distance. But not all age groups have adopted ICTs with the same enthusiasm. Research in the Global North has consistently reported that age plays an important role in ICT adoption and use (Anderson and Perrin 2017). For example, older adults have been the …

Appendix A: Interview Guide With Privacy-Related Questions (Full Version), Anabel Quan-Haase, Dennis Ho

FIMS Publications

Interview Guide: Networked individualism, East York Project

The Sociological Imagination In Studies Of Communication, Information Technologies, And Media: Citams As An Invisible College, Anabel Quan-Haase, Molly-Gloria Harper, Shelley Boulianne

FIMS Publications

In this 2020 CITAMS special issue of Information, Communication & Society, we bring together an important body of work that draws on the sociological imagination to ask critical questions of our times. We selected nine papers that represent both the breadth of sociological work taking place within CITAMS as well as the diversity of its members. CITAMS is welcoming of a range of perspectives in more than one way. We welcome studies of a range of tools and practices. For example, Kadylak and Cotten (this volume) study the willingness of older adults to use six different emerging technologies in …

Data-Driven Public Diplomacy: A Critical And Reflexive Assessment, Hamilton Bean, Edward Comor

FIMS Publications

This essay presents a critical and reflexive assessment of contemporary efforts

to innovate the measurement and evaluation of public diplomacy. Analyzing a

recent and pivotal report called “Data-Driven Public Diplomacy,” it explains

how the institutional and ideological residue of the Cold War underwrites

these initiatives in the context of American activities in its contemporary “War

on Terror.” Inspired by Marx’s concept of the fetish—n under-represented

conceptual approach to public diplomacy research—he authors critique

the thinking of public diplomacy scholars and officials, arguing that both an

omnipresent past and a powerful form of technological fetishism are discernible

in the “Data-Driven Public …

A Retrospective On State Of The Art Social Media Research Methods: Ethical Decisions, Big-Small Data Rivalries And The Spectre Of The 6vs, Anabel Quan-Haase, Luke Sloan

FIMS Publications

This concluding chapter offers critical reflections on some of the key themes covered in the Handbook. Ethics emerged as a concern for many scholars, both for those engaging in quantitative and qualitative approaches. Scholars agree in that there is no overarching set of rules that can be applied to all projects blindly, rather they see ethical decisions as being grounded in the specifics of the data being collected, the social group under study, and the potential repercussions for subjects. A second central theme was the value of qualitative approaches for understanding ‘anomalies’ within larger data sets. Qualitative approaches are seen …

Local Actions/Global Implications: The Economic And Social Impacts Of Oa Publishing, Cal Murgu

FIMS Presentations

The second speaker will highlight the increased impact of open access publications compared to subscription-based publications, as shown in citation-based studies as well as altmetrics such as download reports. In order to access research published in a non-open access publication, readers must either be affiliated with an institution that subscribes to the publication, purchase an individual subscription, or pay to view/rent a particular article. Taking Scholarship@Western as a case in point, the second speaker will demonstrate the global impact of open access research. Because the content published in Scholarship@Western is indexed by Google and Google Scholar, researchers all around the …

Towards Evidence-Informed Agriculture Policy Making: Investigating The Knowledge Translation Practices Of Researchers In The National Agriculture Research Institutes In Nigeria, Isioma N. Elueze

Electronic Thesis and Dissertation Repository

This study investigated the knowledge translation practices of researchers in the National Agriculture Research Institutes of Nigeria and the utilization of research knowledge by policy actors in the Federal Ministry of Agriculture and Rural Development in Nigeria. Data for the study was obtained from agriculture researchers and the policy actors through questionnaires and interviews. In addition, bibliometric and content analysis were carried out on documents from the research institutes and the Federal Ministry of Agriculture and Rural Development to gauge the transfer and use of knowledge by the researchers and policy actors respectively. Out of about six hundred questionnaires that …

Illusions Of A ‘Bond’: Tagging Cultural Products Across Online Platforms, Nadine Desrochers, Audrey Laplante, Anabel Quan-Haase, Kim Martin, Louise Spiteri

FIMS Publications

Structured Abstract

Purpose

Most studies pertaining to social tagging focus on one platform or platform type, thus limiting the scope of their findings. This study explores social tagging practices across four platforms in relation to cultural products associated with the book Casino Royale, by Ian Fleming.

Design/methodology/approach

A layered and nested case study approach was used to analyze data from four online platforms: Goodreads, Last.fm, WordPress, and public library social discovery platforms. The top-level case study focuses on the book Casino Royale, by Ian Fleming, and its derivative products. The analysis of tagging practices in each of the …

Remembering Me: Big Data, Individual Identity, And The Psychological Necessity Of Forgetting, Jacquelyn A. Burkell

FIMS Publications

Each of us has a personal narrative: a story that defines us, and one that we tell about ourselves to our inner and outer worlds. A strong sense of identity is rooted in a personal narrative that has coherence and correspondence (Conway, 2005): coherence in the sense that the story we tell is consistent with and supportive of our current version of ‘self’; and correspondence in the sense that the story reflects the contents of autobiographical memory and the meaning of our experiences. These goals are achieved by a reciprocal interaction of autobiographical memory and the self, in which memories …

In/Visibility, Sarah T. Roberts

Media Studies Publications

In online life there is a normative supposition that the information- and image-rich environment of the web and other platforms should provide unfettered access to the circulation of all types of content. Less attention is paid to what is not seen, to the invisible—be it actual content that is rescinded, altered or removed, or the opaque decision-making processes that maintain its flow. In/visibility online is central to the intertwined functions/mechanisms of user experience and platform control, further operationalized under globalized, technologically driven capitalism. A digital labour phenomenon that is both responsible for it and relies upon it: is …

The Him Career Matrix: Illuminating A Framework For Professional Advancement, Elaine M. Zibrowski, Kelly J. Adams

FIMS Presentations

This project sought out to develop the first, Canadian HIM career matrix in order to:

1. Support a common language to describe the seven core competency areas in which HIM professionals can work;

2. Describe new and evolving roles in HIM in Canada;
3. Provide information on advanced career options available within our profession; and
4. Seek consensus around the common functions performed by Canadian HIM professionals

Commercial Content Moderation: Digital Laborers' Dirty Work, Sarah T. Roberts

Media Studies Publications

In this chapter from the forthcoming Intersectional Internet: Race, Sex, Class and Culture Online (Noble and Tynes, Eds., 2016), I introduce both the concept of commercial content moderation (CCM) work and workers, as well as the ways in which this unseen work affects how users experience the Internet of social media and user-generated content (UGC). I tie it to issues of race and gender by describing specific cases of viral videos that transgressed norms and by providing examples from my interviews with CCM workers. The interventions of CCM workers on behalf of the platforms for which they labor directly contradict …

A Model Of Social Media Engagement: User Profiles, Gratifications, And Experiences, Lori Mccay-Peet, Anabel Quan-Haase

FIMS Publications

No abstract provided.

Professional Identity And You: Why Self-Concept Matters In Librarianship, Kevin Tanner

FIMS Presentations

Kevin Tanner addresses the importance of professional identity in librarianship. In the Summer 2015 semester, he completed an independent study on the construction of professional identity of librarians on Twitter through professional development and networking. During this session, he shares the results of that study and give suggestions on how you can begin to find your own professional identity while still retaining your individuality. While there are many stereotypes about librarians, they are not “one-size-fits-all” professionals, and a new modern image of the professional has begun to emerge in the digital age through a thoughtful reflection on identity.

Watching Storytelling: Visual Information In Oral Narratives, James Ripley

Electronic Thesis and Dissertation Repository

Oral narratives, though prolific, are increasingly being shared via some form of electronic mediation, and yet they are often glossed over in regard to the study of narrative. This study was designed to address the unique nature of oral narratives focusing on the information channels utilized by participants in their co-creation of stories.

A comparative case study was undertaken of three groups who employed a variety of synchronous and asynchronous electronic mediation in their storytelling. Viewed through the lenses of Narratology and Social Presence Theory a combination of participant observation and qualitative semi-structured exploratory narrative interviews were undertaken with participants …

Awareness And Perception Of Copyright Among Teaching Faculty At Canadian Universities, Lisa Di Valentino

FIMS Presentations

In this talk I discuss the results of a survey of Canadian university faculty members undertaken from October to December 2014. The survey sought to determine teaching faculty awareness of copyright law and institutional policy and training, and how they would respond in various scenarios.

Analysis of the results suggests that while faculty members are aware of the existence of their institution's copyright policy, much fewer know whether their institution offers training. Of those who do know about training, only one-third have attended. However, faculty who have attended copyright training find that their knowledge is enhanced by the experience.

It …

Contentious Information: Accounts Of Knowledge Production, Circulation And Consumption In Transitional Egypt, Ahmad Kamal

Electronic Thesis and Dissertation Repository

While the 2011 Egyptian Uprising renewed attention to revolutionary news platforms such as Al-Jazeera and Facebook, citizens continued to be understudied as active consumers of information. Yet citizens’ perceptions of their informational milieu and how they responded in consuming, processing, and interpreting facts offer crucial insight into the turbulent transition that followed the initial uprising. This study analyzes Egyptian citizens’ accounts of their information environment and practices amid socio-political change. Semi-structured interviews were conducted with 31 politically-engaged citizens from various political and professional backgrounds. Participants were asked to discuss the state of public discourse, the institutions responsible for the circulation …

Towards News Verification: Deception Detection Methods For News Discourse, Yimin Chen, Victoria L. Rubin, Niall Conroy

FIMS Presentations

News verification is a process of determining whether a particular news report is truthful or deceptive. Deliberately deceptive (fabricated) news creates false conclusions in the readers’ minds. Truthful (authentic) news matches the writer’s knowledge. How do you tell the difference between the two in an automated way? To investigate this question, we analyzed rhetorical structures, discourse constituent parts and their coherence relations in deceptive and truthful news sample from NPR’s “Bluff the Listener”. Subsequently, we applied a vector space model to cluster the news by discourse feature similarity, achieving 63% accuracy. Our predictive model is not significantly better than chance …

Licence Agreements And Copyright: An Examination Of The Issues, Lisa Di Valentino

FIMS Presentations

In this presentation I will discuss some of the factors that are relevant to an understanding of the relationship between copyright and private ordering of legal obligations such as licensing agreements and technological protection measures. I will conclude that there is a strong argument to be made that provisions purporting to limit fair dealing and other exceptions may be unenforceable.

Interviews With Lifelong Readers: Preliminary Findings From The Edits (Effects Of Digital Information Technology On Seniors) Project, Anabel Quan-Haase, Kathleen Schreurs, Kim Martin

FIMS Presentations

This poster outlines the preliminarily findings of the EDITS study: an inquiry into the digital information habits of senior citizens. The research presented here will focus on the adoption of ereading technology by seniors in order to determine the habits and attitudes, motivations, and barriers experienced by this demographic. Employing semi-structured interviews and the Unified Theory of Acceptance and Use of Technology (UTAUT), this study aims to investigate one element of the digital divide that sometimes goes unnoticed: age. Despite ingrained habits based on print, findings show motivations, such as convenience, contribute to the adoption of ereading by seniors.

Open Access: Historical Highlights, Issues And Policies, Paul St-Pierre, Lisa Di Valentino, Samuel Trosow

FIMS Presentations

Print publishing relies on enclosure of information in a physical object (book). The digital environment potentially increases access (online journals). Publishers, however, can implement control beyond that which is possible in a print world; for example, license agreements that try to restrict user rights such as fair dealing. Open access is an increasingly popular publishing option, and represents a progressive application of technology and alternatives to traditional intellectual property. This moderated panel discussion with University of Western Ontario scholars, is an introduction to the origins of problems in scholarly publishing, current open access initiatives, and educational policies.

Fippa Requests : A How-To Workshop, Lisa Di Valentino

FIMS Presentations

Ontario's Freedom of Information and Protection of Privacy Act regulates information privacy and access to information in the public sector. It applies to information held by the provincial government and its agencies, including colleges and universities. Provincial institutions must delegate an officer to handle such requests, and deal directly with the individual who is seeking access. Appeals of the institution's decision are handled by the Ontario Information and Privacy Commissioner. This workshop will cover the process of filing a formal information request, tips for ensuring that you obtain relevant
records, and how to challenge an institution's decision to withhold information.

The D.B. Weldon Library's Instruction Portfolio: A Grassroots, Team-Based Approach, Kim Mcphee, Melanie Mills, Marg Sloan

Western Libraries Presentations

In an effort to address ever-shifting staffing levels and evolving service demands, staff in the Research & Instructional Services department of The D.B. Weldon Library at Western University developed and implemented a new and strategic approach to structuring their work. The ‘Portfolio Model’ provides a framework for organizing the primary functions of the department - collections, instruction and reference - while at the same time preserving liaison at its core. Through a close examination of this grassroots effort and in particular, the achievements realized and challenges faced by the team of librarians and library assistants who together comprise the ‘Instruction …

Access Copyright & Technology: Legal And Policy Issues In Education, Lisa Di Valentino

FIMS Presentations

Access Copyright is a collective organization representing the
copyright interests of publishers and creators. The collective offers
copyright licences that allow certain limited uses of works in the
collective's repertoire. The use of collective licences as part of
copyright management policy was common in post-secondary education
administration until 2010, when many universities opted out of a
contractual relationship with Access Copyright.

The growing movement towards online open access publishing and
Creative Commons public licensing has made information more widely
available without requiring payment and with fewer restrictions on
use. The addition of education to the list of fair dealing purposes …