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Full-Text Articles in Library and Information Science

What Do We Do Now? A Case For Abandoning Yesterday And Making The Future, Julie A. Garrison Jan 2011

What Do We Do Now? A Case For Abandoning Yesterday And Making The Future, Julie A. Garrison

Scholarly Papers and Articles

No abstract provided.


Should Chat Reference Be Staffed By Librarians? An Assessment Of Chat Reference At An Academic Library Using Libstats, Patricia Bravender, Colleen Lyon, Anthony Molaro Jan 2011

Should Chat Reference Be Staffed By Librarians? An Assessment Of Chat Reference At An Academic Library Using Libstats, Patricia Bravender, Colleen Lyon, Anthony Molaro

Scholarly Papers and Articles

This study analyzes 1,557 chat reference questions received at Grand Valley State University Libraries over four semesters to determine the quantity and nature of the questions. Results indicated that use of chat reference was low and that less than a quarter of chat questions required a librarian to answer. The cost of a librarian answering a chat question ranged from $37 to $439 per question. The findings suggest that assigning chat reference to trained reference assistants will not affect patron service and that it is not cost effective to use reference librarians to answer chat questions.


Weeding An Outdated Collection In An Automated Retrieval System, Patricia Bravender, Valeria Long Jan 2011

Weeding An Outdated Collection In An Automated Retrieval System, Patricia Bravender, Valeria Long

Scholarly Papers and Articles

In 2008 Grand Valley State University Libraries began a large weeding project in the automated retrieval system (ARS) at its Steelcase Library. An estimated 19,000 volumes were to be removed from the ARS. A systematic weeding of the ARS had never been undertaken and it presented a number of logistical challenges. This article discusses the system that was devised for this large weeding project.


Good Enough: The New Face Of Reference, Doug Way, Colleen Lyon Jan 2011

Good Enough: The New Face Of Reference, Doug Way, Colleen Lyon

Conference Proceedings

College students today flock to Wikipedia in droves, while at the same time academic libraries continue to pour time and money into print reference collections that are rarely used and take huge amounts of our libraries’ limited space. While libraries have responded to space and access concerns by turning to electronic books, title-by-title selection is a time-consuming affair for a collection that sees low use. In this paper we examine the factors that have led to the point where libraries need to reexamine how they collect and provide access to reference sources. Through a content analysis of reference transcripts and …


2011 Author Recognition Bibliography, Grand Valley State University Libraries Jan 2011

2011 Author Recognition Bibliography, Grand Valley State University Libraries

Author Recognition

No abstract provided.


Gvsu Press Releases, 2011, Grand Valley State University Jan 2011

Gvsu Press Releases, 2011, Grand Valley State University

University Press Releases, 1961-Present

A compilation of press releases for the year 2011 submitted by University Communications (formerly News & Information Services) to news agencies concerning the people, places, and events related to Grand Valley State University.


Financial Implications Of Demand-Driven Acquisitions: A Case Study Of The Value Of Shortterm Loans, Doug Way, Julie A. Garrison Jan 2011

Financial Implications Of Demand-Driven Acquisitions: A Case Study Of The Value Of Shortterm Loans, Doug Way, Julie A. Garrison

Books and Contributions to Books

No abstract provided.