Library and Information Science Commons^™

A Warm Welcome: Restructuring Reference Services With New Library Faculty, Sara M. Whisnant, Evan Schmoll

Georgia International Conference on Information Literacy

East Tennessee State University, located in Johnson City, Tennessee, serves a growing number of students from various backgrounds. Sherrod Library serves as the main campus library and is located at the heart of campus. The library contains other services such as Information Technology Services, tutoring, and is the temporary home of numerous university support services. This past Fall, Sherrod repurposed a first-floor space to serve as walk-in reference. This new service model is staffed by two new faculty librarians, Evan Schmoll and Sara Maeve Whisnant, both with prior reference experience at other institutions.

Prior to Fall 2019, Sherrod Library did …