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Criminology and Criminal Justice Commons

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The University of Southern Mississippi

And mental health

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Exploring The Experiences And Mental Health Concerns Of 9-1-1 Public Safety Telecommunicators, Ariel Patience Elliot May 2018

Exploring The Experiences And Mental Health Concerns Of 9-1-1 Public Safety Telecommunicators, Ariel Patience Elliot

Honors Theses

9-1-1 public safety telecommunicators are the first line of emergency services; however, minimal research currently exists on their mental health. A lack of understanding exists as to how the continuous flow of traumatic calls are influencing these people. The purpose of this project is to help fill the existing gap in literature and contribute to the existing minimal foundation for future research on this topic. Participants for this study were obtained with agency consent from the Harrison County Sheriff’s Office in Gulfport, MS; Gulfport Police Department in Gulfport, MS; Hattiesburg Police Department in Hattiesburg, MS; and Cobb County 911 in …