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Articles 1 - 24 of 24
Full-Text Articles in Leadership Studies
Addressing Workplace Violence In Healthcare, Eric Crane
Addressing Workplace Violence In Healthcare, Eric Crane
M.S. in Leadership
This research paper explores the prevalence, consequences, and mitigation strategies for workplace violence in healthcare. The literature focuses on the importance of leadership’s involvement of the implementation of change, providing programing, and obtaining buy-in from staff to combat what has consistently been a factor leading to employee burnout, assaultive behavior, and compromised patient safety. It shows that workplace violence has been a constant in healthcare, however, has escalated post COVID-19 pandemic. Research and statistics show that workplace violence in healthcare is more prevalent than in other fields and is on the rise. A multiple-choice survey was conducted using Survey Monkey, …
Strategies To Increase Job Satisfaction In Remote Finance Urban Healthcare Workers, Kenna Johnson
Strategies To Increase Job Satisfaction In Remote Finance Urban Healthcare Workers, Kenna Johnson
Leadership Education Capstones
As the world changed with COVID-19, as did the future following it for workers in all fields. Working remotely has become a routine for many employees. Technology has allowed organizations to expand where employees work. Healthcare workers who were not on the front lines are now working remotely, including workers in finance. The research design was a qualitative study. The data obtained from this research focused on major themes of urban healthcare finance remote workers' challenges and what strategies can be implemented to increase job satisfaction overall. The crucial data points of challenges faced included the lack of communication between …
What Does It Look Like For Mental Healthcare Organizations To Be Healthy Places To Work? An Action Research Study, Stephanie L. Fox
What Does It Look Like For Mental Healthcare Organizations To Be Healthy Places To Work? An Action Research Study, Stephanie L. Fox
Antioch University Dissertations & Theses
Mental healthcare organizations have a reputation for being unhealthy places to work. The irony of this reputation is keenly felt by its workforce who report unsustainable workloads, high levels of stress, and lack of support or engagement from higher-level leadership. As a mental healthcare provider now in a position of leadership, who has worked across all levels of care within the sector, it was of interest to me to explore how a mental health organization can become a healthier and more sustainable place to work. I approached this study with the assumption that if an organization was healthy and intentional …
Contact Center Healthcare Worker Stress Levels During Times Of Rapid Change, Christine Dvorak
Contact Center Healthcare Worker Stress Levels During Times Of Rapid Change, Christine Dvorak
Leadership Education Capstones
The purpose of this study is to explore the factors contributing to stress during times of rapid change with healthcare staff working behind the scenes in a contact center. This study will focus on contact center employees working in a healthcare setting where rapid change is frequent and how this impacts individual stress levels. The research currently shows that burnout and increased stress is on the rise for the front-line staff working in healthcare (Meese et al., 2021). To better support contact center employees, it will be imperative to understand the causes of stress and burnout in their roles. Once …
A Delphi Study Of The Skills Necessary For A Speech-Language Pathologist Or Occupational Therapist To Be Successful In A Leadership Position, Jessica Miller
A Delphi Study Of The Skills Necessary For A Speech-Language Pathologist Or Occupational Therapist To Be Successful In A Leadership Position, Jessica Miller
Dissertations
Purpose: The purpose of this Delphi study was to identify the skills necessary for a speech-language pathologist or occupational therapist to be successful in a leadership position using an expert panel. In addition, the purpose was to rate the identified skills based on importance and lastly to determine the activities experts recommend to acquire the top-rated skills. Methodology: This study used a three-round Delphi method to collect data from expert leaders in speech-language pathology and occupational therapy. In Round 1, the expert panel was asked to identify the skills necessary to transition from a speech-language pathologist or occupational therapist to …
The Effect Of Rhetoric On Progressive Health Care Reform Policies’ Public Perception, Megan Geher
The Effect Of Rhetoric On Progressive Health Care Reform Policies’ Public Perception, Megan Geher
Honors Theses
Health care is one of the most contentious issues in United States politics today, and there are a variety of reform plans on the table. In order for these reform plans to be politically feasible, it is fundamental that the rhetorical framing strategies utilized are done so with caution. In this paper, I seek to understand to what extent rhetorical framing plays a role in how Americans perceive progressive health care reform plans. While there are many factors that go into public support of policies, rhetoric is one factor that cannot be ignored, as it has shown to have significant …
When "First, Do No Harm" Fails: A Restorative Justice Approach To Workgroup Harms In Healthcare, Pedro L. Flores
When "First, Do No Harm" Fails: A Restorative Justice Approach To Workgroup Harms In Healthcare, Pedro L. Flores
Dissertations
In healthcare, workgroup mistreatment is a pervasive problem that begins during medical education (medical and nursing school) and becomes embedded in the “hidden curriculum of professionalism,” which dissuades and even punishes learners for talking about abuse they witness. Furthermore, the mistreatment of healthcare providers (HCPs) pervades all disciplines in the healthcare delivery chain due to a combination of cultural factors, systemic pressures, dysfunctional hierarchies, and leadership’s tolerance of intimidating and disruptive behaviors. Not surprisingly, 18% of U.S. HCPs have left the medical field since the start of the COVID-19 pandemic, and burnout, stress, anxiety, and increased workloads have been identified …
Retaining Your Healthcare Heros: A Healthcare Leader's Guide To Improving Perceptions Of Leader Support, Julie Kovencz
Retaining Your Healthcare Heros: A Healthcare Leader's Guide To Improving Perceptions Of Leader Support, Julie Kovencz
Doctor of Strategic Leadership (DSL) Capstone Abstracts
Over the past decade, the healthcare industry has faced many changes including staff shortages which have been intensified by the global pandemic. As a result, healthcare leaders face a vast array of challenges every day. This guide is about bridging the gap between leaders and employees and showing leaders how critical it is to develop relationships with their staff and support them better. Leader support, and the different things that support means to employees, is discussed as key to employee retention. In light of the challenges that healthcare leaders face today, including a lack of candidates, staff shortages, communication, burnout, …
Caregivers And Healthcare Providers On Resources, Gaps In Care, And The Value Of Down Syndrome Centers., A. Nicole White
Caregivers And Healthcare Providers On Resources, Gaps In Care, And The Value Of Down Syndrome Centers., A. Nicole White
Antioch University Dissertations & Theses
The facilitation of healthcare for people with Down syndrome offers a unique challenge to healthcare systems. Both caregivers and healthcare providers often need to navigate a complex system of specialties in care, resources, and expertise to optimize treatment and care plans for children with Down syndrome, whose needs vary widely and extend beyond the walls of a hospital. This study identified seven domains of care based on conceptualizations of integrated care in the literature: coordination, communication, continuity, dignity, information, shared decision-making, and resources. Groups of survey items intended to capture these domains were used with a sample of caregivers and …
It Security Technology And Staffing Investments For Small And Mid-Sized Healthcare Organizations In Response To Increased Threats, Dylan Dudlext
It Security Technology And Staffing Investments For Small And Mid-Sized Healthcare Organizations In Response To Increased Threats, Dylan Dudlext
Leadership Education Capstones
The purpose of this qualitative study was to identify the risk awareness and risk responses of small to mid-sized healthcare organizations due to increased cybersecurity threats to the healthcare industry.
Understanding Perspectives Of Clinical And Non-Clinical Healthcare Administrators On Culture And Diversity In The Healthcare Workplace, Katherine Counts
Understanding Perspectives Of Clinical And Non-Clinical Healthcare Administrators On Culture And Diversity In The Healthcare Workplace, Katherine Counts
Theses and Dissertations--Community & Leadership Development
The racial and ethnic composition of the U.S. population is becoming increasingly more diverse. The 2010 U.S. Census reported a 29% increase in minority groups other than non-Hispanic Whites. In response to these changing demographics, healthcare organizations have struggled to keep pace with these trends in their hiring of a diverse staff. Healthcare leaders appear to be lagging in their efforts to make adequate changes to increase diversity in their organizations. What factors may be contributing to this inequity? One possible explanation is a limited knowledge of healthcare leaders regarding culture and diversity within the workplace. To this end, this …
Amplifying Community Voice In Multi-Sector Health Collaboration: Case Study Exploring Meaningful Inclusion, Rachel Lucy
Amplifying Community Voice In Multi-Sector Health Collaboration: Case Study Exploring Meaningful Inclusion, Rachel Lucy
Antioch University Dissertations & Theses
There has been recognition in a consistent and long-term way that the most complex health issues of our time cannot be solved by one sector alone. Actions of funders and new policy spanning the last two decades have successfully attracted a diversity of sectors into planning circles. Many multi-sector collaborations (MSCs) aiming to improve community health have the desire to include the voices of those with lived experience in collaborative efforts, but they are challenged by conditions that are inevitably disengaging because of continued power imbalances, excessive bureaucratic process, and lack of action for change. A collaboration operating in the …
Self-Concept, Healthcare, And Leadership: Understanding The Lived Experiences Of Physician Leaders In Urban Community Healthcare Centers, Eric James Charlton
Self-Concept, Healthcare, And Leadership: Understanding The Lived Experiences Of Physician Leaders In Urban Community Healthcare Centers, Eric James Charlton
Antioch University Dissertations & Theses
Reducing disparities in health services delivery and outcomes is a continued challenge. The consistence of healthcare disparities, despite advances in medical technology and increased awareness of the problem, poses an ongoing test to the nation. There is a growing body of work that demonstrates providing access to good primary care may be the most effective intervention at hand. For over 40 years, community health centers have been providing quality, comprehensive primary care focusing on reducing health outcome disparities. Increased awareness is now emphasizing primary care elimination of health disparities within disadvantaged, underserved populations. A major failing of the system that …
Healthcare Facilities Management Leadership Style Compared To Traditional Healthcare Business And Clinical Leaders, Joshua Paul Ashlock
Healthcare Facilities Management Leadership Style Compared To Traditional Healthcare Business And Clinical Leaders, Joshua Paul Ashlock
Doctoral Dissertations and Projects
The healthcare environment presents constant challenges related to the provision of safe and quality care to patients. Interactions between traditional business and clinical healthcare leaders and healthcare facilities management leaders are increasing to meet the environment of care needs for healthcare organizations. This study examined the leadership style differences between two healthcare leadership groups, represented by the American College of Healthcare Executive members as well as members of the American Society of Healthcare Engineers and provides insight into the leadership trait differences between these groups. Transformational leadership traits and self-perception of outcomes for leadership showed higher within the ACHE group, …
Servant Leadership Characteristics And Empathic Care: Developing A Culture Of Empathy In The Healthcare Setting, Mark Anthony Martin
Servant Leadership Characteristics And Empathic Care: Developing A Culture Of Empathy In The Healthcare Setting, Mark Anthony Martin
Antioch University Dissertations & Theses
The purpose of this study was to assess the degree to which servant leadership characteristics are exhibited in medical group practices, and the degree to which servant leadership characteristics correlated with measures of empathic care. This study featured an explanatory mixed methods research design embedded in appreciative inquiry. A total of 189 mid-level practitioners consisting of nurse practitioners, physician assistants, and practice mangers responded to a 32-item scale survey that featured a six-point Likert scale to measure servant leadership items and a 10-point continuous scale to assess measures of empathic care. The servant leadership items were based on the seven …
The Impact Of The Total Leadership Model On Financial Performance For Health Center Administrators, Patrick Shuler
The Impact Of The Total Leadership Model On Financial Performance For Health Center Administrators, Patrick Shuler
Graduate Dissertations and Theses
The purpose of this study is to examine the extent to which a leadership model impacts the financial performance of one organization. The organization has multiple centers, each with its own leader. A survey is used to gauge the value alignment of the selected leadership model on each center leader within this organization. The model used for this study is the Total Leadership model which has the main goal of improving performance in four domains of life: work, home, community and self by creating mutual value within each therefore creating value alignment.
Diversity And Inclusion In Healthcare: A Leadership Perspective, Unhee Kim, Jean Halpin, Greg Morrison
Diversity And Inclusion In Healthcare: A Leadership Perspective, Unhee Kim, Jean Halpin, Greg Morrison
The Graduate Schools Executive Guest Lecture Series
A panel of healthcare executives explore issues of diversity and inclusion from the perspective of their organizations, their professions and the communities they serve.
Understanding Relational Agility: Exploring Constructs Of Relational Leadership Through Story, David M.I. Mclean
Understanding Relational Agility: Exploring Constructs Of Relational Leadership Through Story, David M.I. Mclean
Antioch University Dissertations & Theses
Organizational storytelling was used within Tri Fit, a Canadian health promotion and fitness company, to explore relational leadership practices. Through 27 confidential one-on-one interviews and an interview of the four-person leadership team, the research attempted to examine how relational agility, a new leadership construct, exists, how it is defined, and to describe its organizational impacts. Two hundred and forty unique stories were shared through this process, out of which nine storylines emerged. The distillation of these revealed three cultural themes: a culture of relational connection; a culture of nice and a culture that values positivity. Demonstrations of transformational leadership, authentic …
Navigating The Health Care Labyrinth: Portraits Of The Socioeconomically Disadvantaged, Thomas C. Crawford Phd
Navigating The Health Care Labyrinth: Portraits Of The Socioeconomically Disadvantaged, Thomas C. Crawford Phd
Antioch University Dissertations & Theses
In 2010, an estimated population of the 311,212,863 Americans generated approximately 1,014,688,290 physician office encounters (Moore, 2010). The frequency and number of professional interactions between caregivers and patients/family members in medical office settings equated to a staggering 1,931 visits per minute. Based on the massive volume of interactions that occurred between patients of different races, ethnicities, genders, sexual orientations, and socioeconomic standings that generated an average household income of $49,445 in 2010 (United States Census Bureau, 2010a) with a physician workforce that the Association of American Medical Colleges (2010) captured as being 75% White that earned (primary care specialties) in …
Urban Indian Perspectives Of Traditional Indian Medicine, Annette Squetimkin-Anquoe
Urban Indian Perspectives Of Traditional Indian Medicine, Annette Squetimkin-Anquoe
Antioch University Dissertations & Theses
American Indians (AI) represent two percent of the United States population with over five hundred and sixty federally recognized tribes. In comparison to mainstream society AI show disparate rates for a number of health conditions. While some AI use traditional forms of medicine and healing practices that encompass mind-body-spirit approaches, studies conducted on the topic of Traditional Indian Medicine (TIM) among American Indians are sparse. Considering the fact that two thirds of the entire AI population currently lives in urban areas, it is timely to learn more about how TIM is seen by them. The purpose of this study was …
The Role Of Agency In Community Health Outcomes: Local Health Departments And Childhood Immunization Coverage Rates, James Anthony Ransom
The Role Of Agency In Community Health Outcomes: Local Health Departments And Childhood Immunization Coverage Rates, James Anthony Ransom
Antioch University Dissertations & Theses
Organizational culture is defined as a system of shared meaning held by members of an organization that distinguishes it from other organizations. How organizational culture is experienced in the public sector, particularly local health departments (LHDs), is not well understood. The purpose of this study was to determine whether LHD organizational culture impacts childhood immunization coverage rates. I used a modified organizational culture survey tool, the Organizational Management Survey, to quantify organizational culture and determine whether an LHD's organizational culture helps explain variations in childhood immunization coverage rates. In addition, qualitative data from an earlier study of LHD immunization staff …
Facilitating Emergence: Complex, Adaptive Systems Theory And The Shape Of Change, Peter Martin Dickens
Facilitating Emergence: Complex, Adaptive Systems Theory And The Shape Of Change, Peter Martin Dickens
Antioch University Dissertations & Theses
This study used Principal Component Analysis to examine factors that facilitate emergent change in an organization. As organizational life becomes more complex, today’s dominant management paradigms no longer suffice. This is particularly true in a health care setting where multiple sources of disease interacting with each other meet with often-competing organizational priorities and accountabilities in a highly complex world. This study identifies new ways of approaching complexity by embracing the capacity of complex systems to find their own form of order and coherence. Based on a review of the literature, interviews with hospital CEOs, and my organization development practice experience …
Getting Back To My Life: Exploring Adaptation To Change Through The Experiences Of Breast Cancer Survivors, Charles A. Foster
Getting Back To My Life: Exploring Adaptation To Change Through The Experiences Of Breast Cancer Survivors, Charles A. Foster
Antioch University Dissertations & Theses
The holding environment concept, developed by Donald Winnicott, has been used to represent the type of support that encourages adaptive change during psychosocial transitions. The leadership and change literature posited that the holding environment had the ability to shape the trajectory of the transition, yet did not test this empirically. The psychosocial breast cancer literature empirically researched support during and after treatments ended, but did not incorporate the holding environment concept. This presented the opportunity to inform both the leadership and breast cancer fields by studying holding environments in the breast cancer setting. This study had a twofold purpose: 1) …
The Leader Who Serves (Scottsdale, Az), C. William Pollard
The Leader Who Serves (Scottsdale, Az), C. William Pollard
C. William Pollard Papers
In this address to the Baptist Healthcare Association (Scottsdale, AZ), Pollard applauds religious healthcare institutions for their commitment to the physical and spiritual welfare of the human person. With this holistic approach, they refuse to submit to the logic of simple economic efficiency and thus serve as a prime example of servant leadership.