Leadership Studies Commons^™

Coworkers And Leaders: The Relationship Between Trustworthiness, Trust, And Employee Engagement, Lianne Young

Dissertations

A highly engaged workforce provides numerous organizational and individual benefits (Shuck et al., 2016), the culmination of which leads to a competitive advantage difficult to emulate (Burke et al., 2013). It remains challenging to understand how engagement develops, with little research available explaining the process (Shuck, 2020). High employee engagement levels provide a competitive advantage, but stagnant engagement levels remain a significant obstacle (Shuck, 2020).

Shuck (2020) recommends further research focusing on methods to increase engagement. Trustworthiness and trust are antecedents and drivers of engagement (Chughtai & Buckley, 2008; Federman, 2010; SHRM, 2017). A lack of trust has negative impacts …

Breaking The Transactional Mindset: A New Path For Healthcare Leadership Built On A Commitment To Human Experience, Kirsten Krull, Jerry Mansfield, Jennifer Gentry, Karen Grimley, Barbara Jacobs, Jason Wolf

Patient Experience Journal

Numerous health care publications have focused on the compelling need to improve patient experience and the associated improvements necessary to address workforce well-being. The COVID-19 pandemic exacerbated and illuminated long-standing problems in health care including workforce shortages, inequity in health care delivery outcomes, care provider burnout, and overall societal structural racism.^1,2 The Beryl Institute’s Nursing Executive Council (NEC) manuscript Rebuilding a Foundation of Trust: A Call to Action in Creating a Safe Environment for Everyone³ focused on actions and behaviours to heal relationships and build trust between care providers and leaders with commitments to safety, empathy, shared decision …

Lead Self To Lead Others: Intersection Of Courage, Self-Awareness, & Leadership Communication For Self-Leadership & Development, Maribel Paulino

Student Theses and Dissertations

Toxic workplaces are recognized as the strongest predictor of attrition and turnover, contributing to global disengagement (70% of team engagement is attributed to managers who are also quietly quitting) particularly by way of workplace cultures, pay and benefits, and employee well-being. A recent workplace research study suggests that 59% of the global workforce is disengaged, 44% is experiencing record high stress levels, 21% is experiencing anger, 56% is struggling, and 24% feel cared for; meanwhile, global disengagement is costing the global economy a substantial $8.8 trillion dollars. As the world continues to evolve, leaders must forge ahead continuously shifting how …

Establishing Connectivity And Trust In High Schools During Covid-19, Lisa De Leon, Matthew D. Wilkens

The Scholarship Without Borders Journal

Although meta-leadership was originally a framework used to examine healthcare leadership in crisis, it is also a valuable framework for educational leadership. The COVID-19 pandemic has caused school leaders to endure a crucible of fire in every area, such as balancing children’s safety with losses to education quality. The action plans of educators are frequently in flux as the pandemic evolves and unfolds. The continuation of this crisis has led to uncertainty, and at times, chaos.

This study examines how meta-leadership, with emphasis on connectivity, has been applied by educational leadership in American high schools during the COVID-19 pandemic. 2020 …

Engaging Gen Z Through Humor, Wendy Gillis, Fred Pozin

Association of Marketing Theory and Practice Proceedings 2023

ABSTRACT

The current generation of undergraduate students in the classroom (Gen Z) is the loneliest generation in the U.S. (Twenge, 2017), and they know it. What are they spending time on? Their phones. What are they not spending time on? Time with friends (Twenge, 2017). Gen Z has more of a life online versus offline, yet Gen Z yearns for in-person interaction, and the pandemic has only made it worse. The authors’ advice? Tell a joke. By combining theories from psychology, management, and marketing, this conceptual paper explores the relationship between humor, trust, and persuasion.

Civil Society Organizations Serving Children In Vietnam: Opportunities And Constraints Working With Government Agencies, Trang P. Kelly

Dissertations, Theses, and Capstone Projects

When Vietnamese civil society organization (CSO) administrators manage their relationships with government authorities to ensure children receive social services, they operate under Vietnam’s complex political, socioeconomic, and cultural constraints in environments where the Vietnamese government employs soft power to control CSOs and their donors. This study adds to the literature on the nature of CSO in Vietnam. It details the current imbalance of power between state-sponsored organizations (SSOs) and non-SSOs and provides an updated view of how Vietnamese non-SSOs mix social, economic, and political roles as employers and advocates.

Combining a qualitative exploratory and interpretative case study, I address a …