Speech and Rhetorical Studies Commons^™

Speaker Preferences Of Listening Behaviors That Lead To Perceived Listening : A Pre-Condition Of Perceived Understanding, Christine M. Carpenter

Dissertations and Theses

When attempting to communicate with another person, the success or failure that a communicator perceives, he or she interprets as understanding or misunderstanding. Research has shown that "perceived understanding" or the "feeling of being understood" is important in self-concept development. However, for some time researchers have focused on the listener's needs and the speaker's needs have been given less attention. Yet, the listener's role in meeting the speaker's needs, particularly in providing feedback to the speaker, is of utmost importance if the speaker is to have the "feeling of being understood." This research examined the concept of the "feeling of …