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Speech and Rhetorical Studies Commons

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Full-Text Articles in Speech and Rhetorical Studies

Sorry Is Not Enough: Apology As A Crisis Management Tactic, Amiso M. George Jan 2020

Sorry Is Not Enough: Apology As A Crisis Management Tactic, Amiso M. George

International Crisis and Risk Communication Conference

Public admissions of personal or professional misdeeds, followed by apologies by high profile individuals and organizations are strategies and tactics of image restoration when a reputation is damaged. Although the ritual of an apology is an expected societal norm sometimes, they can make matters worse. Apology is effective depending on the offense, the place, time, language, tone of apology and if the recipient of the apology is willing to accept it. Another important element is the cultural factor. Apology that does not adhere to perceived cultural norms may not be received positively; thereby worsening the crisis situation. In 2018 and …


Linguistic Qualities Of President Franklin D. Roosevelt's Public Addresses: A Primary Source Based Study, Ashleigh Cox Apr 2016

Linguistic Qualities Of President Franklin D. Roosevelt's Public Addresses: A Primary Source Based Study, Ashleigh Cox

Georgia State Undergraduate Research Conference

No abstract provided.


Message Design Logics And Messaging In The Ebola Crisis, Gregory M. Bieger Apr 2015

Message Design Logics And Messaging In The Ebola Crisis, Gregory M. Bieger

Symposium of Student Scholars

O'Keefe's (1988) theory of message design logics explains why some messages are more

persuasive than others. The first, expressive design logic, is the most basic and focuses on

expressing individual thoughts and opinions (O’Keefe, 1988). This type of message design

merely states what the persuader wants. The second, conventional design logic, appeals to

typical reasons or emotional appeals that would be suitable for any audience. The third,

rhetorical message design logic, is the most complex and sophisticated message design focusing

on achieving an agreement between the sender and receiver in which the message provides

context. Unlike conventional design logic, rhetorical …


Ghost Hunting: A Rhetorical Analysis Of The American Media On The Waterboard, William Saas Apr 2010

Ghost Hunting: A Rhetorical Analysis Of The American Media On The Waterboard, William Saas

Graduate Research Symposium (GCUA) (2010 - 2017)

This project looks at popular media hands-on investigations of the waterboard (an interrogation method used in the war on terror, viewed historically as "torture") to discover what I argue are the haunting effects of the second Bush administration's rhetorical war.