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Full-Text Articles in Social Media
Implementing Stremii: A Practical Guide For Crisis Communication On Social Media During Hurricanes And Natural Disasters, Margaret Stewart, Cory Young
Implementing Stremii: A Practical Guide For Crisis Communication On Social Media During Hurricanes And Natural Disasters, Margaret Stewart, Cory Young
Margaret Stewart
This paper details a practical series of recommendations to implement the two ongoing stages of the STREMII model – Social Listening and Responsive Engagement – during a crisis event. First, we outline the original STREMII model, then detail and discuss a revised and updated version of the model. Then, we describe steps for getting started using the STREMII model for social media crisis communication, and, finally, present suggestions for uses of best practice for the model.
Using Student Case Study Research To Verify Twitter Usage In Disasters, John R. Fisher, Jared Pitcher, Gary Noll
Using Student Case Study Research To Verify Twitter Usage In Disasters, John R. Fisher, Jared Pitcher, Gary Noll
Dr. John R. Fisher
In disaster situations, Twitter has become the preferred means of transmitting information to the news media and the public. This study examines the inter-relationship among the various parties who share and produce information in a disaster situation. Student case studies of disaster situations serve as the primary database for analysis. A preliminary examination of the case studies and the Twitter trails of information seem to support the view that Twitter can be a source of gathering and relaying information in a disaster situation and that first-responder agencies, the media, and the informed public can use Twitter for information they can …
Social Media And Disasters: Social Media Has Changed The Disaster Landscape, John Fisher
Social Media And Disasters: Social Media Has Changed The Disaster Landscape, John Fisher
Dr. John R. Fisher
The use of social media has changed the way the public is informed about disasters and how to recover from them. While the traditional media continue to play a key role, social media has given citizens a means to inform and protect each other as well as to alter public policy and the official approach to dealing with emergencies. The Haiti earthquake was a watershed moment that changed how social media is used in disasters. While social media was independently evolving in the years leading up to 2010, the use of social media in the Haiti disaster made public officials …