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Analisis Strategi Humas Pdam Kota Ternate Dalam Penanganan Keluhan Dan Komplain Warga Kecamatan Kota Ternate Utara Dan Kotaternate Tengah Terhadap Dampak Eksploitasi Sumber Mata Air Ake Gaale, Mutia Dewi, Laily Wahyuni Djalaluddin Dec 2016

Analisis Strategi Humas Pdam Kota Ternate Dalam Penanganan Keluhan Dan Komplain Warga Kecamatan Kota Ternate Utara Dan Kotaternate Tengah Terhadap Dampak Eksploitasi Sumber Mata Air Ake Gaale, Mutia Dewi, Laily Wahyuni Djalaluddin

Informasi

Based on the results of research, Public Relations of water supply company Ternate
city in complain handling Ake Gaale water source, they perform of internal an external
function. Public Relations of water supply company Ternate city excecutes four important
steps started fact finding and defining the problem, planning and programming, action
and communication, and evaluation. In the evaluation step, Public Relation of water
supply company Ternate city found that each of the programs was not effectively done.
Alternative step taken by Public relation was engaging the Government of Ternate to be
involved in the follow-up meeting about problems at Ake …


Analisis Framing Dalam Riset Public Relations, Narayana Mahendra Prastya Dec 2016

Analisis Framing Dalam Riset Public Relations, Narayana Mahendra Prastya

Informasi

This paper aims to give description about how to use frame analysis in Public Relations
(PR) research. The author use two framing models: Entman and Pan & Kosicki. The
object is organization official statement about particular issue. Frame analysis method
rarely used in Public Relations research. This methods commonly use in journalism
study, to analyse the news in media. Meanwhile, the key word of framing is the social
construction of reality. Organization can make social construction of realty in their
official statement. In acacemic term, frame analysis in PR research is useful to know
how organization positioned themselves in particular …


Komunikasi Dalam Kegiatan Public Relations, Rumsari Hadi Sumarto Dec 2016

Komunikasi Dalam Kegiatan Public Relations, Rumsari Hadi Sumarto

Informasi

Organizations in maintaining the sustainability of life requires communication. Good established communication will affect the harmonious and harmony relations between the organization and its publics. A positive image is represented if there is a harmonious interaction between an organization and its publics. Imaging of an
organization is usually attached to public relations. Imaging can be awakened/built if there is a harmonious and pleasant communication between an organization and its publics. To support public relations activities, organization requires communication to be able to interact with the public in two-way communication. A PR practitioner should be able to make other people understand …