Other Communication Commons^™

Characteristics Of Spoken And Written Communication In The Opening And Closing Sections Of Instant Messaging, Kenta Nishimaki

Dissertations and Theses

This study examines opening and closing segments in instant messaging (IM) and demonstrates how openings and closings differ between oral conversation and instant messaging as well as the factors that account for the difference. Many researchers have discussed the differences and similarities between spoken and written languages. Tannen (1980) claims that spoken and written languages are not distinct categories and there is a continuum between them. She also holds that interpersonal involvement is one of the factors that determine if a particular communication is closer to spoken communication or written communication.

I will analyze IM, which is best thought of …

Speaker Preferences Of Listening Behaviors That Lead To Perceived Listening : A Pre-Condition Of Perceived Understanding, Christine M. Carpenter

Dissertations and Theses

When attempting to communicate with another person, the success or failure that a communicator perceives, he or she interprets as understanding or misunderstanding. Research has shown that "perceived understanding" or the "feeling of being understood" is important in self-concept development. However, for some time researchers have focused on the listener's needs and the speaker's needs have been given less attention. Yet, the listener's role in meeting the speaker's needs, particularly in providing feedback to the speaker, is of utmost importance if the speaker is to have the "feeling of being understood." This research examined the concept of the "feeling of …