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Communication Strategies To Restore Working Relations: Comparing Relationships That Improved With Ones That Remained Problematic, Jon A. Hess, Katelyn A. Sneed
Communication Strategies To Restore Working Relations: Comparing Relationships That Improved With Ones That Remained Problematic, Jon A. Hess, Katelyn A. Sneed
Communication Faculty Publications
When considering problematic workplace relationships, the question naturally arises of how people can deal most effectively with these challenges. What people most want with difficult relationships is a way to make the problems go away. That desire calls for research on strategies to transform problematic relationships into non-problematic relations. For this issue, there is both good news and bad news.
First, the bad news: There are few easy answers when dealing with problematic relations. Problematic relationships are difficult by definition. Relationships that involve challenges a person can easily resolve are not difficult relationships. The co-construction of these relationships often intertwines …
Dealing With Co-Workers We Don't Like, Jon A. Hess
Dealing With Co-Workers We Don't Like, Jon A. Hess
Communication Faculty Publications
When we take a job with a company, we instantly develop a large network of new acquaintances. The relationships we have with co-workers are called “nonvoluntary relationships” because as long as we hold a job with that organization, we have no choice but to interact with the other people who work there.
As long as we like our co-workers, the nonvoluntary nature of these relationships is unremarkable, but for most of us it is inevitable that we won’t like a few of those people. This can cause a difficult situation. Relationships with co-workers we don’t like are stressful. The stronger …